Our customers love our service, so will you!

Our real-time support rating

We're so confident of our service & support team, we publish our support rating in real-time:

9.69 / 10

via Nicereply

Tweets of praise

@Layershift

Customer reviews

In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.

When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.

Robert Matthams (Shell Young Entrepreneur of the Year)
Founder & CEO - Shiply

We've used Layershift for a few years now and they have proven to be a very fast and reliable hosting company.

We switched from an expensive dedicated server from another company to the Layershift Cloud VPS and it's fitted our needs perfectly with great reliability and excellent customer support.

I love the fact that you can directly email the support team for a quick response rather than having to set up tickets.

Andrew Ward
Developer - Arbtech Consulting Ltd

Layershift was recommended to us a few years ago when we were looking for fast, reliable servers and infrastructure and top rate support, and they have more than lived up to that reputation. Their engineers are knowledgeable, efficient and very helpful, and often go way beyond the call of duty to help us.

It's hugely reassuring to be able to leave our server management in such expert hands, and Layershift's consistently exceptional service means we can rely on them with complete confidence.

Gary Baker
Founder & CEO - Swagger & Swoon

Following a recommendation, we starting using Layershift's Cloud VPS hosting 4 years ago and have always found the service excellent. The platform is very reliable and has never let us down. This is crucial for our e-commerce website which has a high level of traffic and transactions. The level of support is exceptional. The team have very good technical knowledge and the speed of response is faster than we experience from other technology providers. I would not hesitate in recommending Layershift to others.

Glen Smith
Marketing Manager - WISE Worksafe Ltd

I've been running my web design business now for over 10 years, and it's only this year I've moved away from Fasthosts. The difference is incredible.

When I came to set up an SSL cert for one of my sites - something I've always found painful and fiddly in the past - Cristina made everything so easy.

I was guided to the most appropriate solution for my needs, with all costs clearly explained and approved before orders were raised, and then everything was just done for me. All I needed to do was send a few emails and then a few hours later (after DNS propagation due to IP change) I'm viewing the site with SSL all up and running. I haven't even logged into Plesk. Truly out of this world experience!

I've been blown away by the high standards of service and communication with Layershift. I feel they're really taking great care of the server details for me, so I can focus 100% on what I do best - designing beautiful websites for Kent's businesses!

Thank you so much, and please keep up the good work!

Garry Crick
Director - Kent Web Host, Luno Ltd

Layershift allow us to concentrate on our core business and act (almost) like a 24×7 in-house IT department, but at a fraction of the cost – and we don’t have to make them coffee!

All our queries, however ‘dumb’, are answered promptly and in language that even ordinary people could understand by the friendly cloud hosting sales team.

Whenever there are technical issues beyond us, Layershift expert engineers are quick to respond to our support questions and simply ‘sort’ everything for us, making everything very very easy!

Simon Watson
Head of Design - King of Shaves Company Ltd

The service Layershift offer is outstanding. I always receive quick and courteous replies and the solutions provided actually work. They can count on me as a guaranteed long-term customer. I've already started moving all the websites I host somewhere else to Layershift - I couldn't find any other hosting provider that could do things better.

They have taken server management to a higher level, I am very impressed!

James Millingon
Director - Shop247.com, Inc.

I was looking for a managed VPS to host my personal websites. Choosing Layershift, I found much more. A partner who really seeks the well-being of its customers.

Whenever I need to contact support, I always get extremely fast and efficient answers. They go beyond merely managing my VPS, by diagnosing possible code problems. Layershift monitoring is always vigilant and has even been able to detect security flaws in one of my systems.

Today I have 5 VPS at Layershift, and several Jelastic instances too. I'm now hosting professional apps and I know they're safe and well-monitored. I hope to have the opportunity to work on even more ambitious projects with Layershift!

Simon LEE
CEO - Stileex Group

Since discovering Layershift through hosting forum recommendations I've been massively impressed with their always prompt, professional & pro-active customer support. I've hosted with Layershift since 2007. Prior to this date I'd used various hosts and ended up migrating my client sites each time at considerable time and expense mainly due to platform instability & poor customer support. During the honeymoon period with previous hosts things were typically fine and then over time the service deteriorated though not with Layershift who have consistently over-delivered these past 5 years and so I've built up my own hosting business as well as recommended a number of colleagues who are now enjoying the same level of professionalism.

We now have several highly stable and powerful Linux VPS servers in place that meet our needs for both staging and production environments for a multitude of Content Management Systems, custom applications and mobile websites.

Layershift have engineers at their data centre and in the past 5 years there has been one occasion when we've had a hardware failure and the faulty unit was physically replaced and the server running optimally again within 30 minutes.

I know Layershift have got mine and my clients' backs as I grow my business. I only have 2 thumbs though if I had a third I'd put that up for them too. Thanks again.

Alistair C Spark
Director - Hex Collective Ltd

We moved from Fasthosts as we needed good Customer Service and they weren't delivering. As a web design company we don't want to worry about any hosting problems. We need a managed server from a UK provider with a high level of expertise including fast, reliable support from people who know what they are talking about - Layershift provide the complete solution. Over a year hosting with them without any downtime at all.

Highly recommended.

Bill Kingston
Managing Director - Den Creative Ltd

Layershift's service is second to none in my opinion, and I'm sure their other customers must feel the same way. Their prices are very good but it's the suberb service level rather than pricing that's kept us with Layershift for such a long time.

Service quality was a big part of our purchasing decision when looking for a new host, and I actually wasted a lot of time on forums and review sites trying to find problems with these guys - obviously there were none.

For top notch customer service and affordable prices, Layershift are the way to go. Keep up the good work!

Ravi Karia
Director - Universal Textiles UK Ltd

We design, develop and manage websites for a number of high profile clients, whose web presences are crucial to their business. With Layershift we can be confident that we have the resources to host all types of websites for them. We originally started on a shared server and upgraded to our own dedicated server to give us more capacity. Layershift's managed hosting option lets us concentrate on the things we are good at without having to worry about our servers, maintenance, upgrades, firewalls, etc.

We've found Layershift to be very responsive compared to other web hosts, with technicians often going the extra mile to install the software required so that we can meet our clients' needs.

Tom Clark
Web & Digital Developer - Distraction

Layershift Jelastic PaaS is the only service that would allow a novice like me the flexibility I need. I'm no web programmer but I easily managed to set everything up with no problem.

I was able to install the required PHP modules (in fact their tech support even did that for me!), I had control of core functions without having to go through command line setups of Apache servers. Tech support has been excellent and I found the online tutorials more than excellent too, most technical issues/ configuration tasks I needed to undertake were covered comprehensively by them.

Martin Fleet
Systems Engineer - Subsea Controls

I would just like to express my gratitude and say a big thank you for all your efforts on the transfer of our domains from UKFast. The transfer was very smooth and all issues were resolved during the process. The users have reported no errors and no loss of service so it is a success.

Bruce Tomalin
Web Developer - Excel Publishing Ltd

The Jelastic platform we are on is amazing - it provides us with a simplified toolset backed up by truly awesome scalable technology - the perfect mix for us - and it is proving to be incredibly cost effective to boot. We are paying no more here than we ever did in traditional hosting, with the added benefit of having portability, scalability and flexibility at our fingertips. Layershift's Jelastic platform offers BlueBox a fantastic toolset to scale and control costs - which is a really exciting combination for us.

Platform is one thing, but ongoing service is another and the reason we are with Jelastic is because of the outstanding service we continue to receive from Layershift. Nothing is technically beyond them and the speedy turnaround on requests is world-class. Answers are thorough and accurate and overall we feel that we are 'in good hands' with Layershift!

Paul de Villiers
Director & Lead Developer - The BlueBox

We have had several bad experiences with hosting companies over the years and have found time after time that the customer service was absolutely dreadful - not the case with Layershift!

Their team are super friendly and reply in record time to our questions or queries. All the support staff have displayed incredible attitudes, efficiency and dedication to providing excellent customer service.

Layershift repeatedly go above and beyond the duties expected of them to ensure excellent help and support to us 24/7. They have provided a welcome relief from the traditional hosting companies and we would not hesitate to recommend them to any other companies in need of excellent, reliable hosting services.

Amna Halim
Project Manager - Start Up Active

Layershift is our most trusted supplier for one reason - reliability and going the extra mile. They are always there and respond in a considered and pro active way to every request whether its at 3am or 3pm, Sunday or Tuesday. I wouldn't hesitate to recommend them to anyone.

Rob Smith
Strategy Director - Blueleaf

We inherited our relationship with Layershift after buying out another company and have been amazed at the level of service we have received. The support provided during what was a very hectic period for us was nothing short of exceptional. Our queries have always been picked up promptly and dealt with diligently. Working with Layershift has been breath of fresh air compared to the many other providers we have worked with previously.

Tim Jarrett
MD - Jarrett & Lam Consulting

I chose Layershift because I offer 24x7 service and need total support 24x7, in the knowledge that I am only as good as the support that I receive. I just wanted to thank you for the support that I have received to date, and I want to acknowledge the professional support and assistance that I have received recently.

A brilliant experience and confirmation of why I have chosen your good selves to host my services.

Nigel Billam - Webjoy

I've used many different hosting companies, but none compare to Layershift. Great product, great price and as a managed service it takes all the hassle out of hosting.

The technical support guys have been amazing, I've never experienced service like this and I rely on these guys to make my business run smoothly. First class all round, and I look forward to many years of doing business with them.

Lenny Warren
Owner - Warren Media

Apart from the usual teething problems, it's all gone really well and we would like to say a big thank you to you and the tech support guys who are brilliant.

The servers seem to be much faster and it's very re-assuring to know you're on hand to help.

Alison Fraser - Your Name Here Ltd

Victor and the rest of the team always provide the best service whenever I put in a support request. Fast, efficient, and done properly.

Layershift offer by far the best support of any hosts I have used, which is why I always recommend them to clients. Thanks guys.

Dave Ashman
Web Developer - iamdash

Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.

Your support and service is the tops!

Yee Liu Williams
Founder - in-syte

I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.

Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.

Andrew Kaplan
Owner - Walden Pond Design

I have used Layershift for our business hosting since 2008. I find their service reliable, their prices competitive and their support excellent.

I use a number of hosting services for various projects but have found none compare to the quality I receive from Layershift which is the reason I continue to use them day after day for my core business operations.

Dominic Goode
Director - Bludelta

Ioan Nistor is always a helpful chap! As are the team, everyone I have ever interacted with has always been of top level in professionalism and assistance.

I hold this company in high regard due to the exceptional service I always receive!

Paul Dean
Director - Bluewave Design

You know when you are dealing with a well run company, and these people are as good as it gets. Well priced, helpful, highly skilled and really available 24/7/365.

We chose their fully managed service which turned out to be a wise decision. We have made extensive use of their tech support team who have helped us on many occasions where others had drawn a blank.

Julian Deghy
Director - Photographer London

I'm so happy that I've decided to move to Layershift! I've been with 1and1 for 10 years but their service doesn't even come to compare with the amazing support you guys offer. I was impressed with how smoothly the migration went and how painless the whole process was. You guys are setting a great example for all the other hosting providers out there!

Greg Gomes
Director - Euro Million Lottery

Ever since I started working with Layershift, the support provided has been second-to-none! The other hosting providers I've worked with have been a nightmare! There's no way I would ever want to move away from Layershift, your excellent service is all one could wish for.

Rees Kenyon
Director - Airship Design & New Media

Support feedback

Fantastic tech support as always. Sebastian is the best!

12th September 2018

Very helpful.

11th September 2018

Very helpful and nice to talk to!

10th September 2018

Very prompt reply with my query solved.

10th September 2018

Bart, I'm really happy with your help, all is now ok and my application is working perfectly. Tnx.

7th September 2018

I was never unhappy with the service Hostnet provided for Jelastic, but the Layershift support is much faster, more detailed, and shows deep knowledge of the system.

5th September 2018

Andrea has helped enormously with a domain registration query of ours, providing great feedback and a link to further reading on your site. With thanks.

5th September 2018

Very happy

4th September 2018

Thanks for all practical and useful support you gave me today. Will probably back with more questions tomorrow... Marc

4th September 2018

Thanks for all your support today. Making progress now. Will come back to you the coming days.

4th September 2018

Great help. Thank you

4th September 2018

Thank you very much for this detailed answer!

4th September 2018

Just an update to plesk warning which you were already aware of but handled speedily, politely and efficiently, as usual

4th September 2018

Extremely helpful - finding out details and sending me links and explaining without being pushy what I needed to do.

3rd September 2018

Excellent service !!

3rd September 2018

Very quick response to my query, many thanks :)

3rd September 2018

Knowledgable and insightful, helpful, friendly. Thanks, we appreciate it.

31st August 2018

Many thanks.

31st August 2018

Thank you for the as usual expert and quick response.

30th August 2018

Bart continually exceeds himself and is so immensely helpful he feels like most of the Support guys at Layershift part of our team. I was concerned that the lack of phone contact could be an issue, but Bart picks things up and acts quickly, when we need it, doing what it takes to help. Thanks so much again....

30th August 2018

quick and efficient, thanks

29th August 2018

Timely Support! Keep it up

27th August 2018

I think you led me on the path to find the right answers. Thanks!

23rd August 2018

Very supportive - moved me quickly onto the next department to solve the issue. Many thanks!

20th August 2018

Really quick and sorted the problem immediately. Thanks!

20th August 2018

Cristina was amazing, the best customer service I have received online. Fast and very helpful.

20th August 2018

Thanks a lot

19th August 2018

Nice and helpful!

17th August 2018

Great job!

17th August 2018

Very informative and really helpful! Thank you!

17th August 2018

Zoltan is always a great help to us. Prompt, professional and knowledgeable.

16th August 2018

Efficient! thanks for the good work.

16th August 2018

Great assistance from Richard regarding switching VPS servers

16th August 2018

Very good and friendly service

15th August 2018

Fantastic tech support. Andrea is the best!

14th August 2018

Extremely fast response. Perfect all round.

13th August 2018

Cool - great help thank you!

9th August 2018

Fantastic tech support as always. Zoltan is the best!

8th August 2018

Quick and helpful, thanks!

8th August 2018

Efficient and polite service. As ever! Thank you.

8th August 2018

Prompt and helpful response with quick resolution

7th August 2018

Great help

7th August 2018

Great service from Sorin as it always is from all the staff at Layershift

6th August 2018

All good!!!!!!!!!

6th August 2018

Excellent help and customer service. Thank you!

4th August 2018

Excellent customer service

3rd August 2018

Cristina was very helpful, clear, and pointed me in the right direction for further assistance with our issue.

2nd August 2018

Perfect. Solved the issue and explained to me. Was super quick to respond.

2nd August 2018

Excellent customer service

2nd August 2018

Usefully help.

1st August 2018

You guys are always so helpful and quick. Very much appreciated!

30th July 2018

Very helpful and prompt response in time of need!

27th July 2018

Quick and effective. Really impressed, thank you.

25th July 2018

Good to see Cristina remembers me as a customer. Great Support!

25th July 2018

Zoltan was very helpful, sympathetic and went beyond 'doing his best' to try to solve my problem. He was very 'human' in an inhuman technical business. He pointed out for me my next step along this tortuous road, and I Thank him and you for his help.

25th July 2018

Amazing support. I like the way you help your clients. Thank you

24th July 2018

The best operative around by far. Always a quick intelligent response and so helpful

24th July 2018

Excellent service. As usual :D

23rd July 2018

Problem was solved in seconds, excellent service.

23rd July 2018

Silviu was very helpful and informative.

20th July 2018

Layershift is so good as usual

19th July 2018

Very speedy response and resolution to my problem. Many thanks.

18th July 2018

Andrea was very helpful and knowledgeable, fast response in quite an urgent situation. Much appreciated. :)

16th July 2018

Quick response as ever

15th July 2018

I have always had fantastic support and service form everyone at Layershift, especially the ever-patient Cristina!

12th July 2018

Fast and helpful responses.

11th July 2018

Excellent service - couldn't fault it in any way!

10th July 2018

Cristina is freaking awesome. Continues to solve any issues I have very quickly and completely to my satisfaction.

9th July 2018

I <3 Layershift! top support, thanks peeps :D

9th July 2018

Cristina has been awesome. I came from a really bad situation over at Logicweb (their support is horrible!) and she really saved me here. I went from the worst mood ever related to a service provider, to one of the best moods i've been in for awhile.

6th July 2018

Legend!

4th July 2018

thank u Zoltan!

3rd July 2018

Spectacular as always. Many thanks Sorin :)

1st July 2018

Fast, very helpful and solved my problem. Thank you!

28th June 2018

Excellent!

28th June 2018

Went to the nub of the problem and sorted it quickly. Thanks!

26th June 2018

Zoltan is the best!!!

26th June 2018

Exceptional, fast, responsive, friendly, and resolved my issue.

25th June 2018

Great service, efficient and courteous :)

25th June 2018

Thank you

20th June 2018

Great and swift service. Thanks!

20th June 2018

Very helpful!

20th June 2018

Really informational, we solved the problem between us bouncing ideas around... thanks!!

19th June 2018

Quick response

19th June 2018

Star quality as usual. Support second to none, you have my admiration :)

18th June 2018

Bart is always very helpful and quick to respond, its really appreciated

18th June 2018

Good communication and acute problem was fixed quickly.

18th June 2018

You guys just rock and thank you Mihai. Clear, concise, helpful. Thank you as always :)

15th June 2018

Super speedy

15th June 2018

Solved first time, quickly and efficiently.

15th June 2018

Thank you. That was a superb explanation of the problem so I now understand the issue and can liaise with their support people. 10/10

15th June 2018

Excellent.

14th June 2018

Great customer service. Did the work for me this time but provided informative answers for future reference.

14th June 2018

Went into a lot of detail when I asked for it, thanks very much!

12th June 2018

Great service and follow up time.

12th June 2018

Fantastic tech support as always. Cristina is the best!

11th June 2018

Very helpful! I didn't have the most difficult of questions but Silviu was extremely helpful, clear and very speedy to respond. Thank you for your help!

11th June 2018

Genius

11th June 2018

Great help

11th June 2018

Prompt and precise

11th June 2018

Thank for your time and effort in filling in the missing bits to the documentation. Good Job.

9th June 2018

Very quick resolution from Bart.

8th June 2018

Thank you Sebastian - very much appreciated.

7th June 2018

Very good answer

7th June 2018

Very swiftly answered my query. Thank you!

6th June 2018

Exceptional, Very Responsive, Detailed, Communicates Clearly and Executes Perfectly. Zoltan Rules!

5th June 2018

Truly excellent, couldn't be better!!

4th June 2018

Perfect! :)

4th June 2018

Thanks for your assistance on this weird domain issue... I greatly appreciated your persistance in chasing the problem down and fixing it!

4th June 2018

Good - HTTPS problem resovled, still an issue with getting my other domain working though...

4th June 2018

Detailed, Precise, Responsive, Exceptional!

2nd June 2018

Extraordinary Responsiveness, Clarity, Resolution. Thank You!

2nd June 2018

Exceptional, fixed an 8 Hour ordeal to get CSR for SSL renewal

2nd June 2018

Very fast service, I really appreciate it!

1st June 2018

All good, couldn't have been more helpful.

31st May 2018

Amazing support as always from Cristina

31st May 2018

Quick and easy response

30th May 2018

Solved the request in no-time. Excellent!

30th May 2018

Perfect service ! Thank you

29th May 2018

Layershift support always give the best answer

29th May 2018

Very helpful and quick assistance. Thanks!

27th May 2018

Andrea helped me at a very critical time and was able to solve my issue in no time. I really appreciate her calling me and solving the issue. This is exactly why I love using LayerShift. Thanks to all of you. Cheers...

25th May 2018

As usual, great service from Layershift. New SSL was ordered and installed quickly and Andrea was very helpful talking through the pros and cons of the different options.

23rd May 2018

Automated Joomla upgrade failed with possible extension incompatibility. Zoltan restored from server backup extremely quickly after my request and I'll investigate later. Thank you!!

22nd May 2018

Speedy and fixed my issue!

22nd May 2018

Thank you for your quick intervention.

21st May 2018

Spot on, as usual - thank you!!!

21st May 2018

Timely, really helpful response - excellent support, thank you!

21st May 2018

Was very helpful.

17th May 2018

Quick to respond and information was correct and very helpful - thanks

14th May 2018

The response was fantastic, thanks for understanding my problem and providing me with a solution.

14th May 2018

Fantastic job, solved a little niggly bit of the system for me really quickly. Thanks!!

13th May 2018

Support like this is rare and sooo much appreciated! Can I work with this person everyday???

10th May 2018

Awesome fast response!

10th May 2018

Really easy to follow instructions - many thanks!

9th May 2018

Incredibly fast!

9th May 2018

Swift and excellent support

8th May 2018

Great help again

8th May 2018

Great support

8th May 2018

Excellent support with migrating my server.

8th May 2018

Very helpful

8th May 2018

FABBB!!!

4th May 2018

Excellent proactiveness from Bart.

4th May 2018

Thank you for being so fast!

3rd May 2018

Still struggling with Horde but Bart solved it in no time flat. Thanks again for your quick response.

3rd May 2018

Fantastic help to resolve my migration issues.

2nd May 2018

Bart is a legend. He should have a meeting room named after him. Thanks Bart ;-)

1st May 2018

Fantastic response time and fixed the issue instantly. Always get amazing support

1st May 2018

Extremely fast reply and useful solutions for my non-urgent, non-server related question. Thank you !!

1st May 2018

Efficiency as always. Good team work between you guys also. Nice :)

1st May 2018

Answered all my questions and resolved the query. Very helpful.

30th April 2018

Very helpful

30th April 2018

First class service 10/10

30th April 2018

Cheers! Thank you

30th April 2018

Quick response and solve my all issues regarding nodejs & gulp installations

30th April 2018

A great example of caring support.

28th April 2018

Very speedy and helpful reply

28th April 2018

Very helpful, taking time to clearly explain things

27th April 2018

Very quick turnaround and helpful

25th April 2018

Fantastic, above and beyond the call of duty.

24th April 2018

Zoltan really goes the extra mile. I'd be stuck without his help! Many thanks Zoltan

24th April 2018

Many thanks Zoltan... sorted within 2 mins wow!!

23rd April 2018

Quick resolution and clear explanation of changes made

20th April 2018

Bart is very confident and professional Supporter, I like so much how he works! 10 stars for him!

19th April 2018

I'd rate them 1000% if possible! really helpful!!

18th April 2018

The answer was useful, fast and accurate. Thanks

18th April 2018

Excellent service, very polite and understanding.

18th April 2018

Very helpful. Quick response.

17th April 2018

Cristina's replies went beyond the question asked to address the underlying question I should have been asking. Excellent service as always.

17th April 2018

Great service even on Sunday evening :)

15th April 2018

Customer support second to none !!!!!

15th April 2018

Fantastic tech support as always. Zoltan is the best!

15th April 2018

Very helpful and explained the findings well.

13th April 2018

Fast and effective, as always.

11th April 2018

Patience and expert advice, as always.

9th April 2018

Has been extremely helpful so far, even when I missed an email response.

5th April 2018

I'm happy with Cristina's support.

5th April 2018

Very prompt, detailed response! Thanks Sebastian :)

2nd April 2018

Thorough, concise, helpful!

30th March 2018

Very helpful and knowledgeable, fab service! I'm convinced and will go with you guys :)

29th March 2018

Very facilitating and independent help. Thanks guys.

29th March 2018

Helpful and quick turnaround, very impressed

28th March 2018

Really Helpful

23rd March 2018

Very fast, polite & knowledgeable.

22nd March 2018

Very helpful info!

22nd March 2018

A bit slow to answer technical questions, but well researched responses are helpful.

20th March 2018

Brilliant as always :)

16th March 2018

Excellent support!

13th March 2018

Excellent detail from Zoltan :-)

13th March 2018

Many thanks for such prompt support. A great help. Issue fixed.

11th March 2018

Great chat and very good information well done 10/10

8th March 2018

Very correct. Thank you very much.

8th March 2018

Very helpful and prompt

7th March 2018

Fantastic tech support as always. Sorin is the best!

5th March 2018

Quick recovery, many thanks.

5th March 2018

Superb. Many thanks for fixing!

5th March 2018

Thank you Cristina.

1st March 2018

Thank you for the very helpful and clear feedback.

1st March 2018

Very quick response and immediate resolution

28th February 2018

Just as great as ever.

27th February 2018

That was very quick!

26th February 2018

Excellent service. Very knowledgeable.

26th February 2018

Great, as always.

26th February 2018

I love Ioan. Always quick to respond and explain things. Thank you

23rd February 2018

Very quick and helpful reply.

23rd February 2018

I am very glad for the promptness in the answer and the clarity.

22nd February 2018

quick and spot on answers!

21st February 2018

Thanks a million Raul. You have saved me a lot of work - incredible support as always from Layershift. You guys really are the best in the business. ^_^

20th February 2018

As always - Bart is AWESOME!

20th February 2018

Very helpful and knowledgeable. When far far beyond what I expected. Extremely good service.

20th February 2018

quick and helpful

20th February 2018

Silviu was excellent.

15th February 2018

Very helpful support agent!

15th February 2018

Quick and resolved problems. Many thanks

15th February 2018

Brilliant help as always from Cristina. Thanks!

14th February 2018

Thanks Ioan, quick reply!

14th February 2018

Superb, as always.

13th February 2018

Thanks for helping a non computer savy person . Good explanations !

13th February 2018

Excellent work from Silviu

13th February 2018

1st class as always .. thank you.

9th February 2018

Thank you for new knowledge. I wonder why in the past I didn't have this problem. But it become problem now. Anyhow it is fixed and I know how to fix in future. Thank you~~~~~.

9th February 2018

Excellent

31st January 2018

Awesome support as usual. Thanks.

30th January 2018

Sorin was very patient with me this morning and we eventually sorted out my problem

30th January 2018

Smartyyy!

30th January 2018

Very prompt, very professional and did a welcome followup! Thanks Andrea.

26th January 2018

Very helpful, concise and professional. Thank you.

26th January 2018

Fast and accurate advice. You saved my day :)

25th January 2018

Bart's reputation precedes him. My colleague mentioned that he has received help from him before and it has always been invaluable. I was impressed with the speed that we solved my problem in.

25th January 2018

Very helpful and knowledgeable

25th January 2018

Quick, helpful and had all the knowledge :)

25th January 2018

Helpful and goes above and beyond - thanks!

24th January 2018

Bart saved my bacon by grabbing the backup I needed - well our customers bacon! Gold star!

24th January 2018

Ervin many thanks for your patience and help :)

24th January 2018

Thank you!

22nd January 2018

Very fast response and processing of request!

18th January 2018

Layershift responses to the online chat are always fast and efficient. I've dealt with Andrea a number of times, as well as Cristina. Both are excellent.

16th January 2018

Fantastic tech support as always. Silviu is the best!

13th January 2018

Quick, helpful and to the point!

12th January 2018

Many thanks for all the help and speediness of the transition. No downtime experienced.

12th January 2018

Really helpful, always responsive and am very happy with service!

10th January 2018

Cristina as always your help is appreciated and it is reassuring to know that as customers we are not just a number on your data base. And more so that you understand that we are not all techno experts. Thanks again Mohammed

10th January 2018

Thank you for the prompt response and taking care of the issue rather than just directing me to the solution.

10th January 2018

Thanks for support in solving strange problem.

7th January 2018

Silviu's response was quick and helpful. Thanks

6th January 2018

Thanks Ioan for the clear and effective support last night, it was much appreciated.

5th January 2018

Andrea has answered various questions relating to domain transfers; the responses were clear and comprehensive. Andrea was helpful and friendly. Perfect service as usual!

5th January 2018

Nice explanation and quick service.

5th January 2018

Thank you!!!

4th January 2018

Thanks, quick service!

3rd January 2018

Thank you

3rd January 2018

Thanks for quick help.

3rd January 2018

Very knowledgable and took time to explain technical questions (though I didn't know anything about cloudlets!) :)

2nd January 2018

Great, thanks!

2nd January 2018

Excellent and prompt, Thank you!

23rd December 2017

Cristina was amazing! Patient and helpful. Thanks!

22nd December 2017

Thank you for your help. Great service as usual

22nd December 2017

10/10, Happy Christmas!

20th December 2017

Very helpful as I think I was being dumb! Thank you!

19th December 2017

Great support!

19th December 2017

As always, Cristina and Andrea always go above and beyond to fix our issues and they do care about making our lives as easy as possible.

19th December 2017

Very knowledgeable and helpful :)

8th December 2017

Andrea has been very committed helping me out getting started with Layershift since the beginning. She has shown a sincere interest to foster our business by giving us valuable tips that improves and optimise our servers operations. That only adds more value on top of Layershift business proposal ... cheers!

7th December 2017

Thanks for your prompt response.

6th December 2017

Quick response. Nice team!

6th December 2017

Very helpful, as always, which is why I will be moving all my clients over to Layershift. Thanks.

6th December 2017

Great, thanks!

5th December 2017

Quick resolution, thanks again.

5th December 2017

Super speedy with the responses, rectified the issue I had quickly and got the Wordpress plugin I had a problem with working!

5th December 2017

Very quick response, excellent advice

1st December 2017

Fantastic customer service. Bart was fast, informative and polite. Brilliant.

1st December 2017

Very quick and helpful response - many thanks!

1st December 2017

Wow - never will ever think to manage my server myself ! top support!

28th November 2017

Spot on! Knew exactly what the issue was and directed me accordingly.

28th November 2017

Thank you.

28th November 2017

Quick investigation to my problem, thanks

28th November 2017

Raul was very clear at explaining what he was doing, and what steps i needed to do at my side.

27th November 2017

Excellent response from Zoltan.

26th November 2017

Excellent service, fast recovery. Thank you.

24th November 2017

Excellent, quick service!

23rd November 2017

Raul, many thanks for all the help and advice. A very informative resource.

21st November 2017

Clear and helpful support.

21st November 2017

Quick, super efficient as always. Thank you.

20th November 2017

Ioan many thanks for sorting out my problem. Great service as usual.

20th November 2017

Zoltan, once again proves why you guys are THE BEST! First class support, goes above and beyond the call of duty... I have to be honest, there are cheaper hosting companies, but none better. Money well spent.. ;)

19th November 2017

Awesome help! thanks alot :)

16th November 2017

Very polite and helpful, thank you.

14th November 2017

Honestly a great worker! Helped me very fast and without any problems!! 10/10

14th November 2017

Andrea is helpful. Andrea is understanding. Andrea is patient. Andrea is a credit to your support team. Andrea ROCKS!

9th November 2017

Perfect!

8th November 2017

I can only repeat what I have said in almost all my emails. We are amazed of how well your support is doing. Keep calm and work on because Layershift got your back - especially Bart

8th November 2017

Sorin was really helpful today and explained things very well

7th November 2017

Perfect! :)

7th November 2017

Fantastic tech support as always. Cristina is the best!

6th November 2017

Rapid response and exactly what I asked for, thanks

4th November 2017

Superb help, fast, efficient, and understanding of my issues. Top Job

2nd November 2017

As usual, excellent support thanks!

2nd November 2017

Excellent customer support.

31st October 2017

Thanks!

27th October 2017

Guys thanks again for your work on this and really providing us with the service we need. Zoltan, your expertise and detail is always very much appreciated.

27th October 2017

Good, good, thank you!!

27th October 2017

Excellent service and very helpful

26th October 2017

Fast like always, thx!

25th October 2017

Great help!

25th October 2017

Very helpful and explained what I needed.

25th October 2017

Prompt and extremely helpful. Please never change!

24th October 2017

Very helpful, if a little biased (in your company's favor).

24th October 2017

Perfect!!

24th October 2017

Answered my laborious questions splendidly.

23rd October 2017

Spot on!

23rd October 2017

What can I say? :D Thank you so much

21st October 2017

Yes, very helpful. My site had become corrupted and you did a roll back 48hrs for me to resolve the problem. 10/10

20th October 2017

Thank you Bart. Someone from another company has even noted the great support we at jbj Techniques get from Layershift. Splendid all round as usual. Cheers James Harris

19th October 2017

Incredible level of detail.

18th October 2017

Fantastic tech support as always. Sebastian is the best!

17th October 2017

Very helpful - A1

16th October 2017

Sebastian many thanks for the quick response and install of the required module. Top class as always :)

13th October 2017

Extremely quick reply to the query, thank you

11th October 2017

Good clear information. Thank you.

9th October 2017

Andrea has been fantastic throughout, she has gone above and beyond to assist me with any issues and questions I have raised. Thank You

9th October 2017

Excellent reply with excellent explanation of the problem and perfect guidance towards a solution.

5th October 2017

Solved my problems, top notch!

4th October 2017

Sebastian provided us with exactly what we needed in quick time, thanks!

3rd October 2017

Quick resolution of issue :)

1st October 2017

Thanks and also fast like always.. best service I used in 20 years of webhosting!!!

30th September 2017

Extremely quick and efficient!

29th September 2017

Excellent!

29th September 2017

Thank you! you made it work! :)

29th September 2017

Rapid and clear.

26th September 2017

Thank you. I love Jelastic PaaS!!!

26th September 2017

Good information, thanks!

26th September 2017

Very knowledgeable and fixed the problem quickly. Thank you !!

26th September 2017

Thanks Sorin. Much appreciated!

23rd September 2017

Bart is a god (Not THE God, but A god). He is also extremely kind to help out a nub like myself. His instruction were spot on and saved me an enormous amount of time and energy. Thank you again.

22nd September 2017

Thanks

22nd September 2017

Great help from Ervin

21st September 2017

Quick and helpful!

21st September 2017

Very fast response and problem resolved in no time at all. Great Service!!

21st September 2017

Andrea was extremely helpful, she addressed all my needs quickly and clearly. Wonderful service!

20th September 2017

Really polite and helpful as always.

20th September 2017

Quick and helpful as always :-)

20th September 2017

Fantastic tech support. Ioan is the best!

20th September 2017

Agent took the time to look into our account and give helpful advice.

19th September 2017

Very helpful support. I am impressed, and am happy to have had the issue acknowledged, discussed, and resolved so quickly and with such kind and polite communication.

15th September 2017

Quickly and clearly answered my question, pointing me at exactly the information I needed. Thanks!

14th September 2017

Promptly dealt with my support query and helped solve the problem!

13th September 2017

Fantastic support. Went beyond what was required to advise regarding onsite issues and how to resolve.

12th September 2017

Great answer. Marked 10 stars.

11th September 2017

Very helpful, answered my query regarding which VPS package to go for straightforwardly and honestly.

11th September 2017

Resolved immediately. Thank you!

10th September 2017

in-depth and helpful, thanks!

8th September 2017

Perfect, issue has been resovled :D

6th September 2017

Fantastic service as usual. Very helpful and prompt replies. Deleted website restored within an hour of first contact. Great stuff...

6th September 2017

Nice to have a few tips to follow up and offer additional help if needed. Great service, thanks!

4th September 2017

Ioana was extremely helpful!

4th September 2017

Very helpful, answered all my questions and more.

1st September 2017

Prompt and courteous... excellent!

1st September 2017

Fantastic tech support as always. Mihai is the best!

31st August 2017

Great!

31st August 2017

Fast like always thx

27th August 2017

Great help, thanks

26th August 2017

Thank you, problem was at my end indeed!

25th August 2017

Vey helpful and quick

25th August 2017

Zoltan was one of the many support staff who assisted me in my recent server migration. Everyone I've dealt with in this process has been knowledgable, patient, responsive, communicative and effective. As ever, a consistently great service! Many thanks, Geoff

24th August 2017

Fast like always ... thx for that kind of high level support!

24th August 2017

Great swift service, very knowledgeable.

23rd August 2017

Rapid

22nd August 2017

Thank you!

21st August 2017

Assisted really quickly and solved issue. Thank you!

20th August 2017

Ervin was exceptional with his clear and specific solution. Thank you for helping USD Mint get back online!

18th August 2017

Zoltan was very patient as always, quick to respond, and went out of his way to help me. Thanks!

18th August 2017

Many thanks as always Zoltan. Customer service second to none!

18th August 2017

Great service and a very friendly chat

18th August 2017

Lots of replies and continuous help to help us succeed. Thanks very much for your ongoing and quality support- really looking at the detail and helping with whatever the issue might be. I really appreciate it!

18th August 2017

Thank you for your explanations!

18th August 2017

Ioan was quick to reply and tried to help USD Mint get back online. Thank You.

18th August 2017

Request was dealt with very quickly.

17th August 2017

Thanks Zoltan. As usual, quick and accurate response.

17th August 2017

Sebastian was brilliant help!

17th August 2017

Rapid reply :)

16th August 2017

Excellent work - fast as ever!

16th August 2017

Always a great experience when chatting to Layershift :-)

15th August 2017

I just spent a really professional conversation with a customer service representative.

14th August 2017

1st class service from Cristina! Credit to your company!

11th August 2017

Thank you!

11th August 2017

Very helpful and thorough :)

10th August 2017

Very quick response again - thanks

8th August 2017

Ervin investigated the issue, found the problem, and fixed it within one hour of receiving the ticket. Then re-checked the result and notified me that the fix worked.

8th August 2017

Very quick and helpful

7th August 2017

Very helpful and patient. Would definitely contact again to ask for assistance.

4th August 2017

Excellent, quick resolution - thank you.

4th August 2017

Very helpful, issue now resolved.

3rd August 2017

Layershift is great!!!

3rd August 2017

Responsive, communicative, didn't talk down to me, and most importantly resolved the issue. Excellent work Silviu.

28th July 2017

IOANA HAS BEEN EXTREMELY HELPFUL. PLEASE PASS ON MY THANKS TO HER. MIKE

28th July 2017

Super quick response!

28th July 2017

Prompt, specific and effective

27th July 2017

Very quick and helpful

26th July 2017

As always prompt and efficient. Saved me a load of time and headache.. Thank you :)

25th July 2017

Appreciate Zoltan's patience explaining what I should have known already. Some things need hand holding with clear explanation- that's not always easy to do, but was done well here. Thank you!

24th July 2017

Solution was very good

23rd July 2017

Very attentive and efficient! :)

22nd July 2017

Patient, pleasure to chat with and assisted with the whole process of setup.

20th July 2017

Very helpful and quick, as usual

19th July 2017

Every time I speak with Ioana, help is always given efficiently and to a great standard. Thank you!

19th July 2017

How helpful is Bart? I'll tell you.. 10/10!!! I'm looking forward to working with him on a dedicated stack that both our companies can hold up as a model and use for the good of our clients.

18th July 2017

Fantastic tech support as always. Mihai is the best!

17th July 2017

Friendly responses and happy to assist.

17th July 2017

Precise and detailed, with many useful links.

14th July 2017

Very fast!

14th July 2017

Great, very quick, and told me everything I needed to know.

14th July 2017

This mornings little problem was swiftly dealt with, thank you :)

14th July 2017

Direct and clear with the reply. Would happily deal with again :)

13th July 2017

Quick, concise, helpful & polite. Deserves a cup of coffee & a biscuit!

12th July 2017

Excellent service as usual. Keep it up!!

12th July 2017

Great Support

11th July 2017

Fast and got the problem sorted right away - thanks

10th July 2017

Quick and decent response, everything is working fine now!

6th July 2017

Excellent and detailed as always. Thanks Bart!

6th July 2017

Fantastic tech support as always. Andrea is the best!

5th July 2017

Excellent and very clear response.

5th July 2017

Very helpful.

5th July 2017

Quick response and extremely informative reply. Thank you !!

5th July 2017

The reason why I stay with Layershift is their speedy and knowledgeable support department.

3rd July 2017

Fantastic solution, thanks again Zoltan, my client will be very happy.

1st July 2017

Perfectly explained matters and solutions.

1st July 2017

Very helpful - cheers!

29th June 2017

Suuuper fast like always. Thanks!

27th June 2017

Brilliant - again!

26th June 2017

Fast and efficient. Very pleased.

26th June 2017

Very quick relpy and clear instructions.

24th June 2017

Great service!

23rd June 2017

Excellent support as usual from Layershift. Thank you!

23rd June 2017

Cristina answered all my question. Very helpful. Thank you

22nd June 2017

Investigated issue promptly, made fix where required and provided helpful feedback

21st June 2017

Helped by installing what was needed and all worked out as required

21st June 2017

Great support from Cristina. Great service every time I interact with Layershift. Will be recommending my client signs up based on the support provided today.

21st June 2017

Excellent service as always from Layershift!!!

21st June 2017

Very helpful and informative

21st June 2017

Excellent, you can always rely on Zoltan to provide a workable solution and greatly solved a potential show stopping problem.

20th June 2017

Thank you very much! Although Jelastic official documentation is very poor about running Python applications, Bart's response was complete with regard to every detail, comprehensive and really helpful!

19th June 2017

Excellent. Was able to solve the issue instantly!

17th June 2017

Awesome as always. You guys really are the best.

16th June 2017

Thanks

14th June 2017

Excellent support from all Layershift staff!

10th June 2017

Problem solved much faster than I expected!! Excellent service, well done, keep it up.

7th June 2017

Fantastic tech support as always. Ervin is the best!

6th June 2017

Cristina and Andrea are always incredibly helpful. Issue fixed quickly as always and Cristina went above and beyond.

5th June 2017

Very helpful and speedy resolution to the issue. Thanks!!

3rd June 2017

Perfect and extremely quick resolution

2nd June 2017

Helpful and friendly.

2nd June 2017

Very helpful, thanks!

2nd June 2017

AWESOME! LAYERSHIFT IS THE BEST! :) the support agent was very helpful, responsive, and kind.

1st June 2017

Thank you very much!!!!! Bart!!!!! You are A Huge Star!!!!

31st May 2017

First class service - data recovered from backup in minutes

30th May 2017

First rate and thanks for the prompt action.

30th May 2017

Bart did a great job helping us fix this certificate problem. Many thanks.

30th May 2017

Many thanks for all your help Raul, much appreciated

27th May 2017

Splendid as ever, thank you.

24th May 2017

Andrea has been very quick to respond, helpful and patient throughout the process of getting an SSL certificate.

22nd May 2017

I love your services <3

22nd May 2017

All my problems are fixed. Thank you.

21st May 2017

Really useful!

19th May 2017

Solved my problem extremely quick and efficient, couldn't ask for a more helpful response. Thank you !!

19th May 2017

Good work, thank you very much!

18th May 2017

Helpful and quick as always!

18th May 2017

Splendid as ever, thank you.

17th May 2017

Clear and helpful instructions!

17th May 2017

Thank you so much for proactively sorting our downtime!

11th May 2017

Cristina is always helpful. She was the very first person I communicated with when looking into opening an account with Layershift and it is always a pleasure to hear from her again. Thank you, James Harris

10th May 2017

Great communication and to the point instructions and help.

10th May 2017

Thank you for checking domain mapping and letting me know the problem is with wordpress file.

8th May 2017

Excellent help. Ioan fixed my error for me.

6th May 2017

Thank you!

5th May 2017

As always quick and precise response and problem resolved within 10 mins....many thanks!

3rd May 2017

Great representative I have ever contacted. Perfect knowledge on all issues.

3rd May 2017

Very quick and helpful, thank you!

3rd May 2017

Amazing and helpful as always :-)

1st May 2017

Going further than expected to help resolve our issue. Good support agent.

28th April 2017

5* reply and action to a non-urgent "warning" message from a 3rd party software application. Couldn't ask for more !!

27th April 2017

Extremely helpful (as usual) - thanks Ioan :)

27th April 2017

Very prompt and helpful - as always! Many thanks!!

27th April 2017

Very helpful, very prompt with replies, excellent resolution. Well done!

27th April 2017

Great!

26th April 2017

Complicated problem with paypal, but we found a solution and I also received helpful tips.

26th April 2017

Very quick to reply/check/fix the server hiccup. Thanks !!

26th April 2017

Very good!

25th April 2017

Layershift are the best!! Moving to Jelastic from AWS with the help of Zoltan and Cristina was a walk in the park. Cheers Layershift for another excellent experience. Recommended to the highest degree!!!

24th April 2017

If I could give you more than 10 stars for that, I would! Thank you.

21st April 2017

Amazing, amazing help from Zoltan. He's identified an error in one of our scripts and offered a way to fix it. This kind of service is fantastic!!!

21st April 2017

Timely and exactly what was needed, no fuss. Many thanks!

20th April 2017

Helpful as always, with a quick turnaround.

20th April 2017

Very helpful to deal with. Over the last couple of days, always remained patient and even helped better explain the situation when things weren't what we thought, to make sure I understood.

20th April 2017

Thank you.

20th April 2017

Exceptional !!! once again many thanks for all your help.As usual the customer support is second to none!! Gabriel you´re a star :)

17th April 2017

Many thanks for all your help Gabriel, as always fantastic support :)

17th April 2017

Good!

15th April 2017

Thanks for your help, which seems to have resolved my problem.

14th April 2017

Thanks for your swift response.

14th April 2017

Prompt and helpful reply.

14th April 2017

Thank you, happy Easter

14th April 2017

Fast and efficient reply, to the point, good knowledge!

13th April 2017

Thanks!

13th April 2017

Great!

13th April 2017

Thanks for the great help!

13th April 2017

That was fast! Thank you

13th April 2017

Great! Thanks.

12th April 2017

Thanks!

12th April 2017

Great!

12th April 2017

Very helpful. Thank you!

12th April 2017

Thank you.

12th April 2017

It was helpful. Thanks a lot!

12th April 2017

Gabriel was very helpful, courteous and quick. Thank you!

12th April 2017

Ioana and all the team at Layershift always offer an excellent level of support. The best support I've ever experienced from a hosting company. I would highly recommend Layershift to clients seeking a high level of hosting!!

11th April 2017

Thanks for the fast support

11th April 2017

Excellent service and communication - again! :)

10th April 2017

Fast response and to the point. Thank you

9th April 2017

Very prompt and helpful responses. Thanks from Chris

7th April 2017

Totally awesome :-) Thanks for the help

7th April 2017

Speedy reply

7th April 2017

Fantastic support as always... :)

6th April 2017

Gabriel as a Technical Support Engineer was very helpful. I am really grateful for his quick help and understanding my problem.

5th April 2017

As always fantastic customer support, its always good to know you have someone to rely one when all else fails.......

4th April 2017

¿Only ten stars? Here you have one more: " * "

4th April 2017

Andrea understood the problem and was very helpful. When I suggested a better way of working she was very positive and promised to raise it internally. Only time will tell if this happens...

4th April 2017

Many thanks for saving the day!

3rd April 2017

Amazingly fast response!

2nd April 2017

Thank you, it was very quick and helpful reply. Huseyin Derya

2nd April 2017

Thank you so much for being there 2am Sunday morning!

2nd April 2017

Fantastic tech support. Silviu is the best!

1st April 2017

Super job, thanks for your help.

30th March 2017

Very very helpful! Impressive customer service as always!

29th March 2017

Great work guys! Thank you so much for your help.

27th March 2017

Bart was extremely helpful and very prompt and quick with his replies.

24th March 2017

Absolutely brilliant. Simple, direct and exactly what I was after. Thank you very much. Saved me so much time in a very busy schedule.

24th March 2017

FANTASTIC, superb support, reminds we why I'll never host anywhere else. THE BEST!!!

24th March 2017

Very helpful, easy to understand and informative.

23rd March 2017

Kind and very helpful person

23rd March 2017

Fantastic, went above and beyond... :D

23rd March 2017

Quick response and very helpful - thanks

22nd March 2017

Excellent response to my query - thanks

22nd March 2017

Great service. Thank you!

21st March 2017

Superb service, couldn't have been more helpful!

21st March 2017

Very good answer...

20th March 2017

Zoltan was very helpful!

19th March 2017

Very quick and helpful as always to get my issues resolved

16th March 2017

Great!!!!

16th March 2017

Fast like always!

15th March 2017

Excellent!! the responses were prompt and clear. Thank you

15th March 2017

It was excellent chatting with Andrea. She was very helpful and answered all my questions quickly. Thank you. Julian Deghy

14th March 2017

Excellent, exactly what I needed and very quick response, thank you.

13th March 2017

I have always been a fan of Layershift support and Zoltan excelled yet again today. Thanks!

13th March 2017

Very good thanks

12th March 2017

Fast, courteous, efficient, no hassle. Thanks!

10th March 2017

Zoltan was VERY helpful and improved my web server performance a lot, along with lots of useful information about the improvements. Thank you A++++

9th March 2017

Very friendly and knowledgeable.

9th March 2017

Quality information as usual. Thanks Bart.

9th March 2017

Raul understood the problem, responded quickly, and gave a clear, detailed explanation of the cause and solution. Thank you!

9th March 2017

Bart provided excellent, extensive and very knowledgeable support. He took ownership of the problem and followed up unprompted the next day to check if it had been resolved. Massive thank you!

9th March 2017

Fantastic tech support as always. Andrea is the best!

8th March 2017

Very helpful. Thanks!

8th March 2017

So far, all support responses have been incredibly fast and helpful. Thank you very much for such a good service.

7th March 2017

I always like the quick acknowledgement. Great support as always.

6th March 2017

The assistance was very quick, congratulations for such a great team!

6th March 2017

Thanks

5th March 2017

Fast like always! :)

5th March 2017

Thank you so much for stepping in and saving our weekend. Much appreciated, that’s why we love LayerShift so much!

4th March 2017

Very helpful and quick replies. Thank you.

3rd March 2017

Fast, helpful! Amazing support at Layershift...!

3rd March 2017

Great Raul!

2nd March 2017

Cristina solved our VPS problem promptly and professional. For this we are very happy and grateful for her services!

2nd March 2017

Very helpful.

2nd March 2017

I need more stars... Thanks Zoltan!

1st March 2017

Thanks ;-)

1st March 2017

Mail merge worked perfectly... Thanks

1st March 2017

Awesome!

1st March 2017

Thanks

1st March 2017

Very good - she's a star!

28th February 2017

Very helpful, thank you!

28th February 2017

Zoltan is amazing, this is not the first time that he has helped me resolve what seems to be the most complex of issues. He has won my coveted Webjoy man of the year award for extreme excellence in the field of technology. Well done!

28th February 2017

Detailed and prompt help with both my queries, which were resolved.

25th February 2017

Great!

24th February 2017

Gabriel was very helpful, solved a lot of headaches in an hour!

24th February 2017

Superb! Fixed my problem quickly and explained what went wrong as well.

24th February 2017

Excellent, thank you very much!

23rd February 2017

Fast reply. Comprehensive reply. Very helpful

22nd February 2017

All is good!

22nd February 2017

Really quick and helpful

22nd February 2017

Topnotch support people!

21st February 2017

Great, as always.

21st February 2017

The replies were clear and concise, I got the information I needed.

21st February 2017

Good good~~ thank you~~

21st February 2017

I reported an issue, and it was promptly completely fixed.

20th February 2017

You guys have the best customer service!!!!

20th February 2017

Fantastic tech support as always. Ioan is the best!

19th February 2017

Excellent!

18th February 2017

Support totally sorted it :-)

16th February 2017

Very helpful!

16th February 2017

Your team are so helpful every time. Thank you!

15th February 2017

Good turnaround and was able to help with my query.

15th February 2017

Very quickly resolved, thanks.

15th February 2017

Great!

14th February 2017

Prompt, concise response/solution to a tough problem.

14th February 2017

Good!!!!

14th February 2017

Quick and helpful ;)

13th February 2017

Fantastic tech support as always. Zoltan is the best!

12th February 2017

100/10 Much much better than other Jelastic providers. I like the Layershift team very much. Thank you for teaching me!

10th February 2017

Thank you. Great. Fast. Smart~!

10th February 2017

Answer was perfect! Keep up the good work :-)

9th February 2017

Amazingly helpful. Give her a pay rise!

9th February 2017

Rapid and to the point with the answer at the ready.

9th February 2017

Very helpful, thank you

8th February 2017

Thank you.

8th February 2017

Outstanding! This is why I am happy to pay more for super service! Any time I run into a hitch Layershift support has my back. Awesome! as a web developer who is not fully clued in to server management and plesk, I count on the support you guys offer to thrive. Thanks again!

7th February 2017

Thank you.

7th February 2017

Perfect. Even when you're delinquent. Hopefully I'll be able to repay kindness as will be getting on my feet and will put as much business as I can through you.

6th February 2017

AWESOME!!!!!!!!!

3rd February 2017

Quick and helpful. Fixed the problem.

3rd February 2017

Informative and helpful as ever

3rd February 2017

Excellent, as usual.

2nd February 2017

Very quick response and resolution!

1st February 2017

Excellent help and knowledge. The agent helped me get set up with Jelastic quickly. Highly recommended!

31st January 2017

Would have rated 20 out of 10 but the scale stops at 10/10 :-). Everyone at Layershift is so helpful, I cannot believe it! I've sent the feedback for Gabriel but it applies to every member of the support desk. Quote that to anyone you like :) Have a great day! Regards Lyndon

31st January 2017

All my questions were answered and problems solved quickly and efficiently

31st January 2017

Cristina helped me twice, I have minimum technical knowledge and she has been very helpful, patient, understood my needs and provided prompt solutions.

31st January 2017

Persevered to find a solution to a tricky problem. I'm very grateful.

30th January 2017

Thank you. Support provided all the information I needed to move forward with my project.

27th January 2017

Very efficient and swift response. Answered my question.

27th January 2017

Fast and accurate. Thanks!

25th January 2017

Thank you!

25th January 2017

Quick response and technically able to check the logs to identify the problem.

25th January 2017

Outstanding support from Raul!

24th January 2017

Good job, quick, helpful, nothing negative whatsoever.

24th January 2017

Very helpful - Bart asked what my issue was and fixed it promptly.

24th January 2017

Amazingly helpful - thank you!

20th January 2017

Very helpful, thank you for your time today.

20th January 2017

Thank you for sorting things out once again.

19th January 2017

Thank you so much for all the work you did and helping me this morning!

19th January 2017

Perfect. Very helpful, thank you.

19th January 2017

Thanks for the prompt reaction to the issue. It is highly appreciated.

18th January 2017

Fantastic stuff!

18th January 2017

As always, you've covered every detail I could possibly ask. Thank you! :-)

17th January 2017

Superfast reply, as usual.

16th January 2017

A quick response to my request. Thank you!

16th January 2017

Silviu provided excellent technical advice to me tonight and I just wanted to express my gratitude to him and your company!

14th January 2017

Fast and efficient! :)

14th January 2017

I love your customer service, I'll be sure to tell my friends about you.

14th January 2017

The information is really helpful for me.

12th January 2017

Thank you!!!!

10th January 2017

Thank you support team!!

9th January 2017

All good!

9th January 2017

I'm satisfied with the assistance so far, the agent was kind and helpful, I hope service will be the same.

9th January 2017

Very helpful, thanks!

6th January 2017

Quick, helpful reply and the issue was fixed immediately.

6th January 2017

Very helpful and also the advice I got from the tech team was clear and useful.

6th January 2017

Always very pleased with the great support and service I receive from Layershift staff !!

4th January 2017

Thanks!

4th January 2017

Your customer service has been excellent since we've been using Layershift. Thank you.

3rd January 2017

Great support as always!

3rd January 2017

Great service from Bart and the others concerning my questions about migration

31st December 2016

First class support!

30th December 2016

Bart, very helpful and fast!!! GREAT, thank you!

30th December 2016

Great!

29th December 2016

Very helpful, thank you.

28th December 2016

10/10 thank you.

26th December 2016

Very helpful and involved chat with Andrea!

22nd December 2016

Very detail answer. Super good!

21st December 2016

Thank you!

21st December 2016

Fantastic tech support as always. Mihai is the best!

20th December 2016

Patient support and good answers to the questions I asked. Cristina was really helpful today. Awaiting further information as discussed now!

20th December 2016

As always, very helpful - thanks!

20th December 2016

Thanks a lot for the answer, very helpful ;)

19th December 2016

All good :)

16th December 2016

Very good, very helpful!

15th December 2016

Excellent help and very prompt as well.

15th December 2016

Support beyond expectations (and not for the first time either!)

14th December 2016

Fantastic help!

14th December 2016

Really helpful, many thanks!

13th December 2016

We are impressed by Daniel's expertise! We truly appreciate the depth of troubleshooting he went through to find a solution. Thank you! You guys are awesome!

12th December 2016

Awesome as usual!

12th December 2016

As always extremely helpful and considering it's Saturday night, what more can I say?!

10th December 2016

Very good. Thank you!!!

9th December 2016

Superb, thanks!

8th December 2016

Bart has been very helpful and communicated clearly, thank you for your help.

8th December 2016

Fantastic tech support as always. Mihai is the best :)

7th December 2016

Straight forward, friendly and efficient ;)

7th December 2016

Thank you

7th December 2016

All fast and fine!

5th December 2016

Excellent. Very patient with my DNS issues.

5th December 2016

Excellent!

4th December 2016

All done very well ! thx !

2nd December 2016

Cristina, you're magic ;) thanks

2nd December 2016

Very helpful. Thank you!

2nd December 2016

Ioana is very responsive, like all the other support agents. Good thing I found Layershift! Customer Support? I could not ask for more. J

1st December 2016

So helpful, sorted everything out!

30th November 2016

Brilliant! Thanks

28th November 2016

Gooood!

27th November 2016

Provided a section of logfile that immediately pointed at the nature of the problem. Well done. :-)

26th November 2016

Prompt response, very helpful - problem solved!

25th November 2016

Fantastic tech support as always. Gabriel is the best!

24th November 2016

Fixed my own mistake from backup in 20 minutes, amazing service!

24th November 2016

Super helpful and efficient

24th November 2016

Great service, good manners and very polite. Thanks Andrea :-)

24th November 2016

Fantastic tech support as always. Mihai is the best!

23rd November 2016

Quick replies, and right on to the question being asked. One of the best experiences of online support. Well done!!

23rd November 2016

Thank you for the extremely fast response.

22nd November 2016

Sorted it out straight away

22nd November 2016

Very good support.

21st November 2016

Very quick response.

21st November 2016

Excellent support from Layershift as always.

18th November 2016

The staff was polite and friendly. Timely and comprehensive responses.

17th November 2016

Thank you, so fast!

17th November 2016

Problem was directly solved by support. Thank you!

17th November 2016

Reply was whole and complete! Thank you :-)

15th November 2016

Very clear and helpful feedback

15th November 2016

Many thanks, Zoltan! Zoltan was quick and helpful and solved the problem.

14th November 2016

Very helpful.

14th November 2016

Fantastic tech support as always. Mihai is the best!

12th November 2016

Raul many thanks for all your help today, as usual quick and professional, support service second to none !!

11th November 2016

Cristina was very helpful.

10th November 2016

Extremely fast, great service.

10th November 2016

Fast and smooth :)

9th November 2016

As always - spot on!!

9th November 2016

Really comprehensive and useful reply.

8th November 2016

Solved my problem without any difficulty.

8th November 2016

Very fast service!!

8th November 2016

Saved me a lot of work hours! thx for the fast service!

8th November 2016

Fast and efficient!

7th November 2016

Super awesome help.

7th November 2016

Clear and informative.

7th November 2016

Very quick response. The problem was very recognized and directed with a well explained solution.

7th November 2016

Fast and very qualified answers.

6th November 2016

I am a new Layershift customer and have had a few snags during migration but I am really impressed with how responsive and helpful your support team have been!

6th November 2016

Thanks!

3rd November 2016

Prompt and detailed answer that solved everything!

2nd November 2016

Extremely fast support paired with professional communication. Glad to be on your platform.

2nd November 2016

Clear and helpful response.

2nd November 2016

Excellent :-)

1st November 2016

Excellent support as usual!

1st November 2016

Zoltan took extra care to check my customer's log files over the past couple of days to ensure that the numerous problems that had previously arisen did not recur. I'm most grateful to him.

1st November 2016

Thanks Mihai.

31st October 2016

Professional, understanding, and polite!

26th October 2016

Very quick response and all my problems are resolved.

24th October 2016

Thx for the fast service!

22nd October 2016

Silviu was extremely helpful in sorting out my problem.

21st October 2016

Mihai has been extremely helpful! Thanks.

21st October 2016

Great advice. Thanks :-)

21st October 2016

I am a complete novice and Ioana was amazing. Very patient with me and extremely helpful. Thank you so much!!

21st October 2016

This helps a lot, thanks Mihai!

20th October 2016

Bart has been absolutely fantastic, extremely knowledgeable and very helpful in assisting us getting Varnish setup. Flawless service. Thanks Bart!

20th October 2016

Amazing help, very friendly and efficient!

20th October 2016

Zoltan was brilliant, our head of web & digital is over in America at the moment so isn't able to advise us. We must sound like complete idiots to Zoltan but his responses to our queries have been both simple to understand and also enabled us to pass on useful and succinct responses to our client. Thank you as always. Layershift rocks!

19th October 2016

Great !

19th October 2016

Gabriel took over an issue which I had been asking questions about back and forth since yesterday and he made his answers so clear and easy to understand. He saw through the misunderstandings and explained it all to me, step by step, very clearly. Thank you so much!

18th October 2016

Thank you, Damien! You were exceptionally helpful and I greatly appreciate your time!!!

18th October 2016

10 star says it all !

17th October 2016

Damien really went the extra mile to help me get a CSR sorted out. I've recommended Layershift to all my clients in the past and I will do in the future -- because I know top people like Damien will be looking after them. Please buy this man a beer.

17th October 2016

Fantastic tech support as always. Mihai is the best!

15th October 2016

Perfect response from Zoltan and very fast. Thank you!

14th October 2016

Excellent!

14th October 2016

Very helpful! Thank you.

14th October 2016

Bart was enormously helpful. Thank you!

13th October 2016

Absolutely fantastic. I was dreading it as I am not technical really, but the help has been great. Most appreciative of the service and time.

12th October 2016

Quick and efficient. :-)

12th October 2016

Exceptional in every way - thank you!!!

11th October 2016

Very helpful to have a "We are checking this for you" update, so I know the issue is being worked on.

11th October 2016

Quick and accurate response which helped me to solve my problem.

10th October 2016

Excellent support and advice!

7th October 2016

Layershift are the best! Thanks Zoltan!

7th October 2016

Zoltan has been brilliant!! I'm having real trouble understanding how to sort out my email and he was very patient. I think I'm getting somewhere!! Going to dive back in and see if I can salvage any email messages..

7th October 2016

Thanks Layershift Support !

7th October 2016

Ervin was a star! :)

6th October 2016

Fantastic! A comprehensive and friendly reply with the problem that I was stuck with solved within minutes. Couldn't ask for better support than that and gives me great faith in your company. Many thanks to Bart.

6th October 2016

Just excellent !!

6th October 2016

Quick and neat!

6th October 2016

Fantastic tech support as always. Ioan is the best!

4th October 2016

Really friendly and helped me out with all my questions! Great support.

4th October 2016

You guys have awesome support, thank you.

2nd October 2016

Very polite and helpful.

30th September 2016

Very helpful, my faith in the company is almost restored!

30th September 2016

Cristina - top quality customer service. Always happy to see her name pop up onto the chat widget ;)

30th September 2016

I've said it before and I'll say it every chance I get: Layershift support is top-notch. I've spent nearly 20 years working in web development and dealt with many different hosting companies, and none of them come close to the quality and accessibility of the Layershift support team.

27th September 2016

Hmmmm, I am blown off. This is incredible! Thanks to Layershift support team.

27th September 2016

Great service - very quick turnaround

27th September 2016

Fantastic tech support as always. Daniel is the best!

24th September 2016

Thank you for your support !

23rd September 2016

Very quick replies, very helpful, clear communication.

22nd September 2016

Friendly, clear and quick in helping me out.

22nd September 2016

Great amount of detail and clarity.

20th September 2016

Thank you so much Andrea, they should pay you more!

19th September 2016

Brilliant as ever Andrea!! Thank you x

19th September 2016

Thank you very much!

18th September 2016

thx so much - fast like always!

17th September 2016

Excellent and fast.

15th September 2016

Great and fast support as always!

15th September 2016

Just perfect.

13th September 2016

Fantastic tech support as always. Ioan is the best!

10th September 2016

Fantastic support from Ioana today. Very patient and helpful. I can't praise the level of support I'm receiving enough.

8th September 2016

10/10 great support as always!

7th September 2016

Cristina was extremely helpful and patient. An asset to your company.

6th September 2016

Friendly, helpful and provided easy to follow instructions. Thank you !

6th September 2016

Cristina is so knowledgeable! Thanks for the awesome conversation. Hope my Plesk panel would be as friendly as Cristina hehe. Thanks Layershift..

6th September 2016

Andrea was a fantastic help today. My client's project is at a crucial, needs-to-launch point, and she guided me through multiple steps of the process fluidly and without a problem. SSL setup? Check! DNS setup? Check! She, like Damien and everyone at Tech Support, has been fantastic to deal with and made my first Jelastic experience a great one.

1st September 2016

Cristina was brilliant! Not only did she figure out where I went wrong but she also send me a screenshot so I could make the next step.

31st August 2016

Superb responses from Cristina. Very helpful, thanks !

31st August 2016

Excellent instructions and easy to follow. Apologies for the late payment and thank you for being so helpful !

30th August 2016

This is great, thanks !

30th August 2016

Very quick as usual, many thanks.

29th August 2016

Thanks, I am a bit more relieved. I will get back is there is any hitch.

29th August 2016

Absolutely fantastic tech support as always. Ionut is the best!

29th August 2016

Fantastic tech support as always. Gabriel is the best! :)

27th August 2016

Fast like always - thx !

27th August 2016

Zoltan was a fantastic help and provided a well managed migration - thank you!

26th August 2016

Excellent service as usual!

25th August 2016

Cristina was friendly and responsive and very quickly resolved a serious issue we had with our server. Thank you!

25th August 2016

Proactive invitation to renew SSL, simple to understand emails from Andrea and prompt installation. Very pleased with service.

24th August 2016

Exactly what I needed. Thank you very much Daniel.

24th August 2016

Fantastic tech support as always. Ioan is the best!

23rd August 2016

Excellent support when our server crashed. Very quick response, quick solution and thorough feedback about the causes of the problem. That's why we fully trust our applications to Layershift infrastructure.

23rd August 2016

Great support just as ever, thanks.

23rd August 2016

Ionut is always excellent. Very fast to respond and extremely helpful.

22nd August 2016

Fast response and fast fix of the problem.

22nd August 2016

Speedy and efficient, thank you!!

19th August 2016

Great help, thanks !

19th August 2016

Truly amazing support - couldn't live without it!

17th August 2016

Cristina was really helpful!

17th August 2016

Thank you for the excellent & full response. :)

16th August 2016

Excellent. Thank you. :)

16th August 2016

Very helpful and compentent support.

16th August 2016

Many thanks.

15th August 2016

Cristina was really helpful - I had a lot of questions and she was able to answer them all very clearly. I now understand a lot more about the best solution for me.

12th August 2016

Polite, helpful and to the point. Couldn't ask for anything more.

11th August 2016

Excellent technical assistance. Very patient and took ownership of the issue. Great support service !

10th August 2016

Very helpful as always :-)

10th August 2016

Perfect and fast like always.

9th August 2016

All is working properly, and the changes I wanted were carried out quickly and correctly.

8th August 2016

Quick implementation of the requested functionality, with an accompanying helpful reply.

8th August 2016

Raul provides incredible support.

6th August 2016

Actioned all requests really quickly after chasing up. Great support.

6th August 2016

Good resolution time with helpful response.

5th August 2016

Quick response and good informative feedback !

5th August 2016

Thank you for your guidance on changing routing in .htaccess file.

4th August 2016

Fast and always successful advice !

4th August 2016

I am really impressed by Bart's dedication to support. He made sure to not waste time and did pro-active research to find a solution for me. I definitely want Layershift as my hosting provider, once my application setup is successful. I must say, I am happy with your other support staff too, your response time is really good and you guys don't try to answer just to cover yourself that you responded quickly, you guys actually understand the issue and provide the best possible and complete support

2nd August 2016

Your support and communication are the best as always. My biggest regret was not being a Layershift customer for longer than I already have been!

2nd August 2016

Excellent help - many thanks!

1st August 2016

Mihai helped locate the source of our website breakdown swiftly. It turned out the error was with our webhotel in Denmark which had crashed due to a power outtage. We succeded in contacting the webhotel directly and solve the problem.

1st August 2016

Excellent support ! Fast, friendly, understood what I was asking and had the answers too !

31st July 2016

Thanks ! :)

29th July 2016

Nice, clear answers.

28th July 2016

As ever, brilliant and swift service !

28th July 2016

Very friendly and competent. Support at its best !!!!

28th July 2016

Awesome Ervin, as usual ! :-)

27th July 2016

Cristina has been very helpful with answering my queries and has explained in great detail what I need to do in order to set up a client's website.

26th July 2016

Cristina cared to explain everything carefully, comprehensively and in much detail. I rarely get this level of support!

25th July 2016

Ioana was really helpful - I asked lots of questions and her answers were to the point and clear - really appreciated the chat and help given. Thank you !

25th July 2016

Once again, great feedback quality!

25th July 2016

Great service. I am impressed !

25th July 2016

A-ma-zing!!!! Simply amazing support, I'm so happy with the extra mile you go to in order to make my life easier!!!

22nd July 2016

Thank you Gabriel for your help.

22nd July 2016

I love Layershift Support :)

22nd July 2016

Brilliant. I feel much more confident about moving from an older host supplier. Looking forward to becoming a customer. Cristina knows her stuff! thanks!

22nd July 2016

Very helpful, took the time to give a detailed response.

21st July 2016

The response Bart provided us with was very thorough and detailed. And he replied in five minutes ! Thanks again!

21st July 2016

Very good communication

21st July 2016

Good service, quick response !

21st July 2016

Quick and friendly feedback, very quickly provided information related to my problem. Thank you!

19th July 2016

Silviu was extremely helpful and very responsive. A credit to your company. Thank you

18th July 2016

Silviu is always amazing!

18th July 2016

Fantastic tech support as always. Ioana is the best!

15th July 2016

Cristina was an absolute star today. Very helpful and informative.

14th July 2016

Great support as always

14th July 2016

I am the happiest man on Earth! Thanks for your reply I love Layershift !

13th July 2016

Fast, helpful response to my questions.

13th July 2016

Good in-depth explanation, very useful.

12th July 2016

Really helpful attention to my problem and looks like it is resolved. Suggest slightly more precise guidance regarding resetting passwords as initially I changed the plesk password and not the mail password. Not all your clients have the IT knowledge to know the difference.

12th July 2016

VERY FAST LIKE ALWAYS

11th July 2016

Superb service - prompt and thorough !

11th July 2016

Very helpful, thanks.

11th July 2016

Top level support as always! A very helpful reply within 30 mins on a Saturday morning!

9th July 2016

Was very helpful and provided me with plenty of information to consider Layershift ... no pushy sales, just good old helpfulness.

5th July 2016

Quick response and the issue was explained very well.

4th July 2016

Awesome :-) Thanks

4th July 2016

Very helpful, as always !

1st July 2016

Excellent and superfast support, never seen better with any other hosting company !

30th June 2016

Problem solved efficiently.

29th June 2016

Very helpful

29th June 2016

Immediate reply, as usual! Thank you.

28th June 2016

Great attention to detail. Thank you!

28th June 2016

Very quick and very helpful reply, which was also really easy for me to understand. Thank you !

28th June 2016

Very fast service - wow !

28th June 2016

Very quick answer ! job well done !

24th June 2016

I am satisfied with the help I got from Cristina - she told me everything I wanted to know.

24th June 2016

Very helpful.

24th June 2016

Superb support !

24th June 2016

Excellent! All sorted now. Thank you for your assistance.

21st June 2016

Cheers Ervin :-)

21st June 2016

Helpful reply which resolved my issue. I followed the instructions suggested, tried a different browser and was able to connect.

21st June 2016

You always attend to my requests until I am satisfied. Thanks !

17th June 2016

Super helpful as always. Thanks !

17th June 2016

Thanks for your help!

17th June 2016

Amazing .. as always :-)

16th June 2016

Superstar!

16th June 2016

Excellent support - thanks!

16th June 2016

Fantastic tech support as always. Ioana is the best!

16th June 2016

Issues sorted within minutes. Thanks !

15th June 2016

Great help, very polite and had all the answers I needed.

15th June 2016

Understood and solved my problem quickly - great experience !

11th June 2016

I had a problem with the php settings - it was fixed in less than 10 min !

10th June 2016

Andrea was very helpful and to the point. The high level of support provided by Layershift agents is the sole reason I am still a customer. Thanks!

10th June 2016

Zoltan never fails to do a great job :)

10th June 2016

Wow, I'm really happy I found Layershift ! they're very fast and know what they do.

10th June 2016

Satisfactory support. Many thanks !

9th June 2016

Excellent support.

9th June 2016

Very helpful !

9th June 2016

Just amazed by the response time and the clarity of the response. Most helpful hosting contact I've ever dealt with !!

8th June 2016

Fantastic tech support as always. Ioan is the best!

8th June 2016

Need more stars...

7th June 2016

Hi, the reply I got was comprehensive and straight to the point and tackled all the point I asked for. Thank you so much !

7th June 2016

Very helpful and polite. Couldn't fault the customer service.

7th June 2016

Excellent! Very knowledgable and personable. Very happy customer!

6th June 2016

Superb!

6th June 2016

Bart provides excellent assistance with very detailed responses!

6th June 2016

Very informative and detailed answer! Thanks!

6th June 2016

Wow - like always - very fast and successful !

5th June 2016

Fast response, great :) Hope we can get the issue resolved soon

4th June 2016

Just great support same as ever. Thanks !!

4th June 2016

Amazing !!

1st June 2016

Thank you! This was very helpful, I have managed to recover all of the data I had lost yesterday!

1st June 2016

Great help as always!

1st June 2016

Thank you, you guys are always willing to help. Appreciate it.

1st June 2016

Very patient and clear explanations. Thanks !

31st May 2016

Thank you, Mihai, for your speedy response.

31st May 2016

Fast reply to my problem! Problem solved! Thank you for your support.

31st May 2016

Splendid, marvelous, wonderful !! I cannot fault the Layershift team. They always help me out and I need it as I am a complete novice, but get there in the end. THANK YOU!

31st May 2016

We normally work with Ioana, but it's nice to see that Cristina was able to pick up from right where we wanted to and provided good advice. She deserves a cookie ! :)

31st May 2016

Very fast :)

30th May 2016

Fast and helpful !

30th May 2016

Excellent tech support as always. Mihai is the best!

29th May 2016

Very fast and productive.

29th May 2016

The response was amazingly fast. I followed the suggestions given and solved the problem. Excelent support service.

27th May 2016

I was helped today by Cristina. I would like to say, another outstanding member of staff. As a company, we just love working with Layershift !

27th May 2016

Very fast !!!! Perfect!

27th May 2016

Continuing to check why the problems occur instead of just fixing and telling me "it's OK now" is a great service. Thank you !

27th May 2016

* A * W * E * S * O * M * E * Amazingly detailed and brilliant reply!!! Super !

26th May 2016

Very fast reply!

25th May 2016

Very good reactivity, very good issue qualification. Great to have this level of support. Thank you

25th May 2016

I am lucky to have such a wonderful support team to help me. Thank you !

25th May 2016

Fabulous, thank you !! I would normally have been able to sort this but was on the road and only had my phone. Thanks again.

25th May 2016

You have the best support and are the most clever hosting company. Helping your clients save unnecessary resource consumption so they can thrive and grow their business and remain strong paying customers. Thank you!

25th May 2016

Quick and very helpful :)

25th May 2016

Thanks !

24th May 2016

You people are amazing!

24th May 2016

So very helpful :-)

22nd May 2016

Quite a simple solution to my problem, but one which had evaded me for a while. I'm glad I asked and Bart's suggestion was perfect.

20th May 2016

Very good !

19th May 2016

Prompt service from Ioan - thanks!

19th May 2016

Never seen this speed of support before! Thank you very much!

19th May 2016

Speedy reply and fixed the issue we faced 10/10

19th May 2016

Good service, consistent answers. Thank you, Layershift support !

18th May 2016

Superb support, as ever. Silviu has been incredibly patient in helping me get this issue sorted. Legend!!

13th May 2016

Cristina was very helpful and nice. I really appreciate talking to a human.

13th May 2016

I got a prompt and helpful reply to all my queries.

12th May 2016

Wasn't expecting a resolution, but great !

11th May 2016

Great consistent service, once again...

11th May 2016

Excellent support, thank you :)

10th May 2016

Always splendid!

9th May 2016

I received a very good assistance. Thank you :)

9th May 2016

Very, very helpful!

9th May 2016

Amazing support !

8th May 2016

Excellent Service !

6th May 2016

Quick resolution to the problem - great service !

5th May 2016

Thank you, Cristina was awesome, very happy with the support.

5th May 2016

You constantly offer a high level of support. Thank you !

5th May 2016

Zoltan, you rock !

4th May 2016

Silviu has been amazingly helpful as always !

3rd May 2016

Excellent quick response from the support team.

3rd May 2016

Thank you !!!!

3rd May 2016

Your replies keep reducing my burden on cloud billing. Thank you very much !

2nd May 2016

You response was very polite, I found it not only useful but also economical.

2nd May 2016

Identified and resolved the issue very quickly!

2nd May 2016

Really helpful, a little slow for initial reply to an old ticket which was not his originally (takes some looking back on I suppose) but then on the ball and sorted it out!! Thank you :)

1st May 2016

Very helpful and patient!

30th April 2016

As always, prompt support and good responses.

30th April 2016

Wonderful, you should pay Ionut more!! :)

30th April 2016

Splendid as always.

29th April 2016

Cristina was really helpful and enabled me to sort out my problem extremely efficiently. 10/10!

29th April 2016

Went that extra level to help solve my problem.

29th April 2016

Never have any complaints about the Layershift team. Always good.

29th April 2016

Always helpful, thanks once again!!!

28th April 2016

Fast and efficient service from Silviu :)

28th April 2016

Marius is amazing!!

28th April 2016

Above and beyond !

27th April 2016

Very great!

27th April 2016

Quick and helpful response as usual.

27th April 2016

Superb service !!

27th April 2016

Thanks ;)

27th April 2016

Quick, efficient and friendly service! I don't know where we'd be without Layershift! Amna Halim - Project Coordinator Start Up Active

27th April 2016

Marius is amazing everytime we ask for help!

27th April 2016

Extremely helpful as always :)

27th April 2016

Exceptionally good service.

27th April 2016

Awesome support, you guys rock !!!

27th April 2016

Good !!

26th April 2016

Amazing support... if I could, I would give this guy a beer :)

26th April 2016

Very helpful.

25th April 2016

Excellent service, as always.

25th April 2016

Amazing support, fast response. Thank you, Bart !

25th April 2016

Thank you Ioana for your assistance. Jez from fcc-online.co.uk

25th April 2016

Thanks for the quick response and useful pointers.

25th April 2016

Fast and helpful customer service

24th April 2016

Fantastic tech support as always. Damien is the best!

24th April 2016

Great service with good advice, set out in a way that the layman can understand.

24th April 2016

The response from the support staff was quick and solved my problem in a matter of minutes.

24th April 2016

Cristina was very helpful today :)

22nd April 2016

The response I received was exactly what was required, with plain instructions allowing the required changes to be made.

22nd April 2016

Silviu responded really quickly and adequately, and did exactly what I requested, so I can now do what I need to do in Plesk.

22nd April 2016

Excellent support!

22nd April 2016

Bart has been super, super helpful in our efforts to install Sphinx Search and other software on our servers. A massive asset to the Layershift team !!!!

21st April 2016

I received a prompt reply from Damien and he obviously paid attention to the question I was asking. Thank you!

21st April 2016

Bart has proposed multiple solutions to our problem and was willing to help as much as he could. Finally the problem was solved. Thanks again!

20th April 2016

Excellent help and advice. Thanks ! My account was setup for me instantly...

20th April 2016

Mihai provided a fantastic level of support this evening - really helpful and technically knowledgeable ... thank you so much !

19th April 2016

Good response from the support team !!!

19th April 2016

Zoltan was very helpful helping me solve my issues, provided a fast reply and was able to sort my problems. Thank you for the great technical support !

19th April 2016

Very helpful and supportive! Thank You.

18th April 2016

Although the first solution did not work, I really appreciate that Bart has forwarded the issue to platform developers for further investigation. Thanks very much ! Christos

18th April 2016

Cristina was very helpful today and sorted our problem flawlessly. Please, on my behalf. Give her a cookie.

18th April 2016

The changes you made worked brilliantly! thanks support!

18th April 2016

Excellent

15th April 2016

Super friendly and efficient service - Marius is a credit to you!

15th April 2016

Amazing service, could not ask for more from Layershift!

15th April 2016

Excellent service as usual.

15th April 2016

Marius is amazing! we love him !

15th April 2016

Amazing service from Marius as always ;)

15th April 2016

Great support again this morning - very helpful and quick. Thank you!

15th April 2016

Fast response and solution.

15th April 2016

Nice!

14th April 2016

Really impressive turn around time.

14th April 2016

Although there was no direct solution to our problem, Bart provided us with 2 alternatives. Thank you!

14th April 2016

Zoltan is always amazingly efficient

14th April 2016

Answered all the questions promptly and gave us a great tweak in terms of Cloudlets.

14th April 2016

Bart was very helpful. He helped us solve the problem and clarified the required configuration details.

14th April 2016

We had 26 domains to migrate to one of our Layershift servers. The support that Gabriel & Zoltan provided was truly exceptional! Everything was swiftly taken care of, any post migration issues sorted straight away! I'm still a little taken aback by the level of support offered and I've been a customer for almost a year now! I couldn't thank you enough for your support All the best, Garry Crick

13th April 2016

Spot on!

13th April 2016

Very helpful as always!

13th April 2016

A problem I caused was helpfully solved by Layershift support.

12th April 2016

Thanks !

11th April 2016

Great support.

11th April 2016

Very quick response time :)

8th April 2016

A very helpful and concise reply!

7th April 2016

Very helpful with detailed replies - answered my questions !

7th April 2016

Thanks for the update. Very helpful!

7th April 2016

Timely, thank you for letting me know the issue.

7th April 2016

Really useful friendly and detailed response, which made resolving our issue really simple. My only confusion was a description on a page I was directed to, which took me a few reads to get straight. But all understood and put through easily. Thank you very much!

7th April 2016

Good, thank you !

7th April 2016

Great

6th April 2016

Excellent as always.

5th April 2016

With little explanation, Mihai absolutely understood what I needed and got the site back up and running. Brilliant.

5th April 2016

I've used Layershift for many years and they never fail to go above and beyond with their support. An excellent team!

5th April 2016

Really helpful, patient and guided me through all the steps I found difficult. Fast and precise.

4th April 2016

As always, Zoltan was extremely swift, helpful and very efficient! Thank you so much for your support today!

4th April 2016

Exactly what I needed to know, thank you. :)

4th April 2016

Noticed mistake and instantly corrected it. Good self awareness

4th April 2016

Always consistent with the responses.

4th April 2016

Great service even at midnight !

4th April 2016

Problem solved very quickly, thank you !!

4th April 2016

Top man, Daniel helped me out in record time with accurate and very helpful responses.

3rd April 2016

Layershift team is really willing to help

3rd April 2016

Outstanding support as usual, many thanks

3rd April 2016

Ioana is so amazing ! xoxo

1st April 2016

Quick, effective and personal service. Thank you.

1st April 2016

Fast, excellent service.

1st April 2016

Fantastic response. Very quick and very helpful. Thank you so much!

1st April 2016

Cristina is a fantastic person. The response time is great and she gave me clear and helpful responses.

31st March 2016

Excellent - thank you!

31st March 2016

So far service is good and I am satisfied with the server and support. Thanks.

31st March 2016

Zoltan is a very talented guy, you're lucky to have him.

31st March 2016

Brilliant as always

31st March 2016

Superb as usual!!

31st March 2016

Thanks !!!!

31st March 2016

Above and beyond the call of duty !!!!

27th March 2016

Fantastic tech support as always. Ionut is the best!

27th March 2016

Daniel sorted my problem well, I am truly grateful for his help.

25th March 2016

Good service.

25th March 2016

Excellent service - Thank you!

25th March 2016

I received a very quick response to my problem. Cheers !

24th March 2016

Ioana was very helpful and prompt to my issue. Highly commendable!

24th March 2016

Quick reply!

23rd March 2016

Very quick, extremely helpful and just brilliant service - as always !

23rd March 2016

Awesome and timely response.

22nd March 2016

Thank you so much for your re-assurance and for going the extra mile and adding the SPF records etc. Very much appreciated!

22nd March 2016

Excellent support with good understanding of everything I needed to know... clearly outlined what needed to be done, and also assisted in actioning it - top class support! Thank you, Andrea !

22nd March 2016

Great info provided by Ioana. Thank you very much.

22nd March 2016

Very prompt and helpful support on multiple issues.

22nd March 2016

Prompt and effective!

22nd March 2016

Replies and solution were the quickest one. Best of the best customer service !!!

22nd March 2016

Swift and to-the-point answer, as always. Well done, I'm happy doing business with you.

21st March 2016

Extremely supportive.

21st March 2016

Wow, quickly fixed an important issue in less than 7 minutes on a Monday morning. I'm impressed !!

21st March 2016

Thank you for the quality work you do guys.

21st March 2016

Great support and consistency.

21st March 2016

Easy and helpful...have dealt with Ioana before and for someone like me, she is a great help!

21st March 2016

Thanks for solving this issue.

21st March 2016

Quite informative. Thanks for your support.

20th March 2016

The reply I received was helpful. Thanks for your support.

20th March 2016

Thank you for the prompt response and quick solution.

18th March 2016

Quick reply, which also met all of my needs !

17th March 2016

Thanks for your prompt response.

17th March 2016

Great support from the Layershift Support Team ! Thank you, all :)

17th March 2016

Ioana was great !

17th March 2016

Thanks for your support!

17th March 2016

Everyone at Layershift is incredibly helpful and most of all patient. They need patience with the likes of me. Thank you to the 3 or 4 different people that have helped me today. Sincerely, James Harris jbj Techniques Limited

16th March 2016

Out-of-this-world tech support! Thank you!!!

16th March 2016

Technically very good, helped me sort out connection errors very quickly.

16th March 2016

Fast, friendly and 100% competent !

15th March 2016

Very helpful email support... Thanks !

15th March 2016

Excellent - I have been struggling for over a week to fix the IP problem myself. Thanks !

14th March 2016

Prompt response and good with following on options.

14th March 2016

Perfect communication, to the point, fast and precise. EXCELLENT!

11th March 2016

As always, simply amazing !

11th March 2016

Andrea was very helpful in sorting my problem and provided a high level of support - I'm very satisfied. :)

11th March 2016

Very intuitive and detailed reply. Bart helped us to target to specific server log lines in order to identify the cause of the problem.

9th March 2016

Great advice on redirects.

9th March 2016

I've never seen this before. We work with many other providers as well, Layershift is just outstanding. Excellent support !!

9th March 2016

Awesome !!!

7th March 2016

Fantastic support as always - even better than normal - Mihai is the best!

7th March 2016

Awesome speed to reply :)

7th March 2016

Fast and efficient as always. Thank you!

6th March 2016

Good !

4th March 2016

Ioana has been very, very helpful to us in regards to our endeavor for the combination of our websites and is more than willing to help us again in future. She really deserves a cookie. Get Ioana a cookie please. :)

3rd March 2016

Very helpful.

3rd March 2016

Thanks for the help !

2nd March 2016

Great help, many thanks!

2nd March 2016

Thanks, that was helpful. I wouldn't have known when to make the required changes on my own.

1st March 2016

Helpful straight advice. Very easy to communicate with.

1st March 2016

Many thanks for the help during our migration to Layershift. Thanks in particular to Mihai for answering our queries and making the process go smoothly. Look forward to working with you again ! Phil Galligan

1st March 2016

Very helpful and gave some product options I had not seen. Thank you!

1st March 2016

Fast and quick, worked perfectly.

29th February 2016

Great, friendly and everything. One of the reasons I became a customer. Very fast answer.

29th February 2016

I really appreciate your time in investigating my situation. Please give thanks to Ioana for her chat talk. Thank your management team too for assisting me.

29th February 2016

Thank you !

29th February 2016

Nice efficient service. Got everything sorted quickly.

29th February 2016

She's very competent and on point!

29th February 2016

Amazing service.

29th February 2016

Amazing result, and super quick response! Customer service at its finest!

29th February 2016

As always, your team are most helpful. A big Thank You! to Mihai, for the assistance.

27th February 2016

Fast and detailed response, fixed issue very promptly.

27th February 2016

Excellent as always!

26th February 2016

Cristina is always helpful, patient, and leads us to the right direction.

26th February 2016

Very helpful with the information we required

26th February 2016

Excellent, as always.

26th February 2016

Very good as usual - thanks.

25th February 2016

Thanks a lot. :)

25th February 2016

Perfect !

24th February 2016

Thank you, Raul, for a fast and very helpful reply.

23rd February 2016

Thank you very much for your help!

23rd February 2016

Very helpful.

23rd February 2016

Great and quick support for the second time!

23rd February 2016

Great customer service as usual ... very, very helpful !

23rd February 2016

Fantastic !!!

18th February 2016

Damien has been very helpful and offered detailed explanations regarding my best option. Thank you !

18th February 2016

Thanks !

17th February 2016

Excellent, fixed instantly.

17th February 2016

Damien explained to me everything that I asked. He responded very quickly and walked me through step-by-step. Thanks!

17th February 2016

Fantastic tech support as usual. Mihai is the best!

17th February 2016

Superb support in solving my problem! Quick and thorough.

17th February 2016

Fast and to the point, thanks!

17th February 2016

Thank you for your perfect support. It solved my issue.

16th February 2016

Super efficient, super helpful, as always !

16th February 2016

Cristina was very helpful.

16th February 2016

It was great to finally get the domain delisted by google. Thanks Layershift :)

16th February 2016

Super fast response :) Even though my problem solved itself, I am impressed by the speed of the reply!

15th February 2016

As always, superb support.

14th February 2016

Raul is a living legend. You need to build a statue of him in your office !

13th February 2016

Thank you !

13th February 2016

Very good and helpful. Cristina answered all my questions brilliantly !

12th February 2016

Fixed problem quickly.

11th February 2016

Excellent. Very helpful and had answers to all my questions.

11th February 2016

Bart has been absolutely incredible with helping me secure my environment and helping out with Wordpress issues my company current faces. Thanks so much Bart !

11th February 2016

Cristina was very helpful and a pleasure to deal with..

11th February 2016

I received a helpful diagnosis of the issue from the tech team. Thank you !

10th February 2016

Very fast response to say my ticket was being dealt with and equally fast solution. Thanks !

9th February 2016

Excellent.

9th February 2016

Great Support

9th February 2016

Problem is not yet resolved, but I received a speedy response to my enquiry, so at least I know it is being dealt with. Thanks !

8th February 2016

Helpful, prompt agent and was able to assist in resolving our issue.

8th February 2016

Fantastic, wonderful service.

8th February 2016

Wouldn't dream of using any other hosting company ! First class support, and rapid too...

8th February 2016

Very helpful - thank you.

5th February 2016

Fantastic as always !! Consistently the BEST support from any company, across all areas...

5th February 2016

Ioana is great ! All my questions and concerns were addressed and she took it one step further by offering extra information, making everything easier for me. I hope the rest of the support team will be just as great as her.

5th February 2016

As usual. High quality support, friendly and helpful - thank you !

5th February 2016

Great help from Cristina, I now own the domains I wanted!

5th February 2016

Quick reply, solution worked, problem solved. Thanks again!

5th February 2016

Top notch service as always

4th February 2016

I owe Marius a beer. Thanks for the great work !!

4th February 2016

Thanks for making it so easy!!!

3rd February 2016

Thanks Damien - I understand now!

3rd February 2016

Great help as ever :)

3rd February 2016

Fantastic tech support as always. Ionut is the best!

2nd February 2016

Great !

1st February 2016

Thanks Cristina for being as helpful as always.

1st February 2016

As usual, quick and informative support with a genuine desire to put my mind at rest with anything server related I don't understand. Thank you!

30th January 2016

Prompt and very helpful.

30th January 2016

Very helpful and supportive!

29th January 2016

Explained my situation fully and advised the correct solution and people to speak with - many thanks!

28th January 2016

Detailed and prompt response. Thank you !

27th January 2016

Very friendly.

27th January 2016

Thank you, Daniel !

26th January 2016

Great customer support :-)

26th January 2016

Great support !

26th January 2016

Amazing customer support from Ioan

25th January 2016

Amazing support.

25th January 2016

Great service from Ioana and Cristina.

25th January 2016

Ioana was very helpful with my request. This will most likely lead to us moving our rest of the websites (in excess of 40 domains etc) to Layershift in the coming week or two.

22nd January 2016

Thanks!

22nd January 2016

Thanks for the info. Really helpful !

22nd January 2016

Was very impressed with your reply and found it very helpful.

21st January 2016

Ioana was able to quickly resolve the problem for me when I encountered a problem with the customer control panel.

21st January 2016

Ioana was very helpful and knowledgeable.

21st January 2016

Good :)

21st January 2016

Oh absolutely! You have the most helpful team. I have nothing but praise for them. Your team are a credit to you.

21st January 2016

Very helpful

20th January 2016

Good support. The response was really fast and very helpful.

20th January 2016

Very patient and available. Great support.

19th January 2016

Answered all questions clearly and to the point. Great!

19th January 2016

Ioana was very helpful this morning and answered all my questions very clear.

19th January 2016

Excellent work and very helpful!

19th January 2016

If I could give more stars, I would. Big thank your for a) doing it so quick. b) showing how I can do it next time. I must confess, I did spend an hour or two first looking in many many goodle pages wanting to do it my self. Lets just say. I missed the very last bit out. Thanks for great support.

16th January 2016

Third request in a few days... excellent service!

16th January 2016

Proactive assistance - thank you!

16th January 2016

Went out of his way to send extra info on an issue. Thank you.

15th January 2016

Okay, good!

15th January 2016

Very helpful. Thank you!

14th January 2016

Silviu has provided me with a tremendous amount of help today from restoring files on several hacked sites to investigating those hacks and helping me prevent them in future.

14th January 2016

Friendly, informative and helpful

13th January 2016

Ioana was able to answer my question quickly and was very polite and professional.

12th January 2016

Help on how to troubleshoot was fantastic !! I was able to solve the issue immediately.

12th January 2016

Collaborative and enthusiast agent. Thank you.

11th January 2016

;-)

9th January 2016

Very helpful reply with clear instructions that worked on the spot.

8th January 2016

Quick, helpful and polite. Cristina sorted my problem very well. Thanks! Martin

8th January 2016

Very helpful reply, Daniel.

6th January 2016

Ionut resolved our email issue very quickly, very much appreciated.

6th January 2016

Very efficient customer service via chat and I will gladly recommend Layershift staff. Cristina and Dora deserve special mention but only because its these two girls who've dealt with my recent enquiries via chat. I'm sure the service levels remain extremely high whoever a client speaks with.

6th January 2016

Thank you - I had not thought of trying a different browser...

6th January 2016

Had all the answers I needed. Thanks

5th January 2016

Fantastic tech support as always. Andrea is the best!

4th January 2016

Silviu has helped us remedy a somewhat severe hack/defacing attack on several of our websites today and has been both polite and helpful throughout the process. We are very grateful for his help in the matter!

4th January 2016

Excellent support, you did everything possible here, and it works fine!

4th January 2016

Perfect. Thank you !

4th January 2016

Very competent engineer. Excellent!

4th January 2016

Very helpful - thanks.

31st December 2015

Perfect and fast!

30th December 2015

Great technical skills and friendly guy!

23rd December 2015

Very fast and accurate support. Excellent as always.

23rd December 2015

Perfect !

22nd December 2015

Very helpful, fixed the issue and gave me multiple options. Cheers!

18th December 2015

Answered my question as well as providing me with instructions on how to check this myself in the future.

18th December 2015

Great help and very quick!

18th December 2015

Great help at a very difficult time.

18th December 2015

Wow !! That was great!

18th December 2015

Perfect. Thank you :-)

17th December 2015

Perfect! Cristina helped us out quickly and provided accurate and friendly support! 10 / 10

17th December 2015

Thank you for quick support and correction. Gilles

15th December 2015

Very valuable advice and support !! Highly appreciated and highly recommended. Tony

15th December 2015

Fast, courteous and fixed the problem. Couldn't ask for more.

15th December 2015

Great work.

15th December 2015

Amazing!!

15th December 2015

Thanks Ionut for a speedy solution & resolution.

13th December 2015

Great response, thanks !

13th December 2015

As always, super!!

11th December 2015

Excellent support, you did everything possible here, and it works fine!

11th December 2015

Excellent - thanks for helping !

11th December 2015

Very fast!

10th December 2015

Excellent information and assistance!

8th December 2015

As is always the case, Gabriel goes out of his way to support me, to put my mind at rest with regards to questions about security this afternoon. The support I generally receive from Layershift is outstanding and I'm truly thankful for the support I received today.

5th December 2015

Very impressed by Andrea's prompt replies to my queries and arranging my SSL Certificate so promptly ! Regards, Steve Prashad, London Groove Ltd

4th December 2015

Great, as always :-)

4th December 2015

Excelent !

4th December 2015

As always I received first class support from Zoltan -- many thanks!

3rd December 2015

Christina has been very helpful, patient and has a sense of humor. Explained things to me in simple terms as I don't understand most of what computer technical people say. My wife for instance can drive very well but hasn't got a clue about the workings of a car, its the same with me and computers and the internet. I use them but don't even want to know the ins and outs of them.

3rd December 2015

Mihai has been incredibly helpful in recovering a domain that had been incorrectly removed and has even advised me on things I forgot about during the process.

3rd December 2015

Fantastic service -- as always !

3rd December 2015

As always, your technical team are first class. Both Ioan, and Gabriel are a credit to your team! Both very helpful. Thank You.

2nd December 2015

Superb as always. Fast, detailed and considered responses. Exactly how support should be done!

2nd December 2015

Cristina is tip top ;) Thanks for another spot on support session :D

2nd December 2015

Great help, thanks very much !

2nd December 2015

Excellent service, thanks Zoltan :)

1st December 2015

Excellent help from Cristina !

1st December 2015

Gabriel is a legend :-)

1st December 2015

It was very nice to chat with you, people. Thanks for the help !

1st December 2015

Very helpful with the problem I faced. Gave me all the relevant information for me to take action. Great job !

30th November 2015

Excellent tech support as always. Ioan is the best!

30th November 2015

Very energetic to explain everything, thank you !

27th November 2015

Clear and quick, thanks Raul !

25th November 2015

Quick response and great service as always!

25th November 2015

Quickly fixed :)

24th November 2015

Quick and painless. Setup and installed SSL certificate for two environments. Thanks.

23rd November 2015

Great support again from Gabriel - thanks!

21st November 2015

Very helpful, concise and clear. Thank you!

20th November 2015

Bart was extremely helpful in helping me optimise a website. Concise explanations way above and beyond what can be done 'server side' and good pointers! Thank you so much!!

20th November 2015

Best service I have ever received!!! Fast, professional, kind. There is still a lot to learn in order to fully use your infrastructure but I feel that your service and support people would be there to help. Thank you.

20th November 2015

Awesome ;-)

19th November 2015

Good job !

18th November 2015

As always many thank you very much. You always solve all problems.

18th November 2015

Throughout this enquiry the answers I've received have been prompt, intelligent and thorough. Many thanks.

18th November 2015

Fantastic! Questions answered quickly & accurately.

18th November 2015

Very helpful and respectful, good service.

17th November 2015

Great !!! your reply was really great and helpful.

17th November 2015

I received a prompt reply that addressed my questions very helpfully. Thanks Victor !

16th November 2015

Fantastic tech support as always. Ionut is the best!

13th November 2015

Good reply, thanks !

13th November 2015

A thorough and detailed answer to my question, as always!

12th November 2015

Quick response, problem solved. Thanks !

12th November 2015

Great job ! The support engineer thought outside the box and found the perfect setup.

12th November 2015

Excellent, thanks!

11th November 2015

Answered all questions promptly, professionally and knowledgeably. Can't fault.

11th November 2015

More than helpful, perfect and fast response... I couldn't ask for anything more.. :)

11th November 2015

Perfect, perfect, as always... :)

10th November 2015

Brilliant service by Victor, clear and concise assistance and knew solution to problem.

9th November 2015

Instant, totally helpful :)

9th November 2015

Very knowledgeable and patient, thanks!

8th November 2015

Incredibly helpful, patient and knowledgeable. Thanks!

8th November 2015

Awesome job!

7th November 2015

Awesome !!!

6th November 2015

Amazing support!!

6th November 2015

Fast response and very involved in what she was doing. Cool !

6th November 2015

Ok, got the best answers for my question. Was a pleasure :)

6th November 2015

High quality service - highly appreciated.

5th November 2015

Excellent support !!

5th November 2015

First class service - Brilliant!!!!!

5th November 2015

Fast, on point and friendly... nothing new there as you're always great to deal with :)

5th November 2015

Fantastic, quick, simple & easy support!

4th November 2015

Another problem solved quickly. Thanks !

4th November 2015

Quick response. Thank you !

4th November 2015

Excellent support, as always from Layershift. Keep up the great work!

3rd November 2015

Perfect reply and deep enough explanation.

30th October 2015

As so often at Layershift, your staff are quick & competent and Raul is being really helpful in my ongoing query.

30th October 2015

Swift precise replies.

29th October 2015

Excellent, you guys are amazing!

29th October 2015

Let me begin by saying that I'm still in my trial period and the support I've received has been amazing. Everyone at Layershift that has responded to my ticket has been clear and concise with their answers. It's been a pleasure and instils much confidence. Suffice to say, after my trial period ends, I will definitely be upgrading to a paid account. Again, thanks to everyone that has been looking into my issue.

29th October 2015

it was very helpful, as i totally didn't know what i was speaking about, Cristina helped me a lot, it was great!

28th October 2015

Thanks, that answer was really helpful.

27th October 2015

Bart has been incredibly useful in investigating a potential Spam issue today and has provided clear and accurate information that has helped us make this issue more manageable both now and in the future.

27th October 2015

Good investigation process creating a separate environment and application to check the issue. Professional.

26th October 2015

I have been pro-actively contacted soon after encountering a problem. As usual with your support, it has been great and professional !

23rd October 2015

Prompt, polite and efficient. Thanks

22nd October 2015

Fast and to the point. Thanks

21st October 2015

Excellent as always.

19th October 2015

Thanks!!!!

18th October 2015

Swift reply appreciated.

17th October 2015

Fantastic tech support as always. Ioan is the best!

17th October 2015

Great feedback and help!

16th October 2015

Very helpful!

16th October 2015

Very helpful response!

16th October 2015

Very helpful and actually alerted me to the fact I was looking for the wrong product entirely! Thanks.

16th October 2015

Raul was extremely helpful.

15th October 2015

Great, thanks.

15th October 2015

I very much appreciate the effort Ionut made to help. It turned out to be extremely useful !

15th October 2015

Thank you Ioana. Much appreciated.

14th October 2015

Wonderful support!

13th October 2015

Fantastic tech support as always. Ionut is the best!

11th October 2015

Perfect collaboration. Very helpful !

9th October 2015

Very quick help!

9th October 2015

Cristina was very helpful today in our endeavors to find a good solution for us. She deserves a cookie or two :)

8th October 2015

Quick response, fabulous comments and 100% fix within less than an hour. Thank you, Gabriel !

7th October 2015

It was a very nice experience

5th October 2015

Very fast and helpful advice, thank you!

5th October 2015

All fixed, with the usual speed. Thank you !

5th October 2015

Thank you.

5th October 2015

Very pleased with Cristina's assistance. Answered and resolved my queries fast and efficient.

5th October 2015

Great service as ever. It's fantastic how Layershift go the extra steps like testing their response locally before responding back.

3rd October 2015

Customer focused agent! fantastic, taking on our email issue and connecting with support team to resolve, all off her own back. Very much appreciated ! thank you! Leney

1st October 2015

Extremely helpful! Thank You!

1st October 2015

Problem dealt with very quickly.

29th September 2015

Excellent advice, as always.

29th September 2015

Very helpful

29th September 2015

Support were very quick & solved our problem. Thank you !

28th September 2015

Many thanks !

24th September 2015

Change completed as requested and when requested. Thanks.

23rd September 2015

Quickly and efficiently answered questions we had regarding our SSL certificate update. Very professional and clear.

22nd September 2015

Excellent.

22nd September 2015

Fast and efficient replies.

21st September 2015

These support guys have precise and efficient answers, thanks :)

20th September 2015

Friendly guy and responsive :)

20th September 2015

Swift and informative reply, very helpful indeed.

18th September 2015

Victor helped me out with a fix very quickly, and I always appreciate that he explains what he did so I learn something!

17th September 2015

Tip-top service as usual ;)

17th September 2015

Great support again!

16th September 2015

Your Technical Support Engineer, has been VERY SUPPORTIVE AND HELPFUL! He's a credit to your team!

15th September 2015

Thank you so much for your help ! You have provided us with much needed support regarding this issue. With much appreciation. Joyce

14th September 2015

Perfect support, thanks!

14th September 2015

Very helpful !

14th September 2015

Fantastic service!

14th September 2015

Great service yet again !

10th September 2015

Dealt with efficiently and professionally by Ioana. Thank you !

9th September 2015

Nice to have someone take the time to properly respond to a support query - thank you.

9th September 2015

Fantastic service.

8th September 2015

Very helpful reply. Thank you !

8th September 2015

Perfect support!!

7th September 2015

It was a good response and the correct solution. Thank you!

4th September 2015

Quick and polite

4th September 2015

Many thanks for all your help and advice as usual, first class service from folks who know what they are talking about :)

3rd September 2015

Excelent

3rd September 2015

Always helpful, thanks !

1st September 2015

I am absolutely amazed by the level of support offered by you wonderful people at Layershift. *Worlds* apart from the competition (believe me, I've spent 15 years with the wrong company).

1st September 2015

Quick response, very helpful and answered all my questions I needed straight away.

1st September 2015

Swift and precise resolution.

29th August 2015

Speedy response and resolved the issue right away. Have had only good experiences with Zoltan.

28th August 2015

Excellent, clear responses to all queries.

27th August 2015

Very helpful and prompt, thanks!

27th August 2015

Perfect!

27th August 2015

Helpful and clear ;)

26th August 2015

Raul needs a medal! He is an amazing help, cannot thank him enough. Quick, friendly and helpful, he needs a pay rise! Top staff member!

26th August 2015

The best customer service I received was from Cristina ! I'm very happy I moved to Jelastic ;)

26th August 2015

Perfect response and very quick to respond :)

26th August 2015

Fantastic tech support !

25th August 2015

Very good, helpful and prompt feedback !

25th August 2015

Great support from all Layershift Support Team !!

25th August 2015

Quickly resolved a permissions error that then caused an unexpected secondary error preventing the webpages from being served. Mihai quickly resolved this issue for us and was both polite and to the point, exactly what we like to see!

24th August 2015

Thank you for the quick help.

21st August 2015

Thanks for the prompt reply !

21st August 2015

Great service! Thank you.

20th August 2015

Very useful answers !

20th August 2015

Zoltan was great. Fast and straight to the point responses which resolved our issue. Quality service.

19th August 2015

Handled an urgent issue very well and very quickly. Resolved it with as little delay as possible. Couldn't have asked for more.

19th August 2015

WOW !

17th August 2015

Great and fast!

16th August 2015

Super job!

14th August 2015

Oh my god! If this level of service is anything to go by I am going to be the happiest web designer in the world! - maybe a bit over the top, but boy, that was quick! Thanks for the quickest solution I have ever experienced !!

14th August 2015

Spot on!

13th August 2015

Very helpful, thank you

13th August 2015

Superfast, mega helpful and went beyond the call of duty to answer a very odd request from me. Ta-daaaaaaa!

13th August 2015

Support like support should be. Thank you!!

13th August 2015

Very quick and helpful!

13th August 2015

Very helpful.

12th August 2015

Received accurate specific information rather than a generic reply. Much appreciated. Thank you !

12th August 2015

Fast, speedy response... just love Layershift !!!!

12th August 2015

Kept me advised whilst the problem was being checked. Resolved the issue and gave me an explanation of what I should do next. Great support ! Thanks !

8th August 2015

Very quick/reactive response.... thanks !

7th August 2015

As always, Layershift have met and exceeded expectations with support !! Dora is brilliant and so is Raul in Support! Cheers!

7th August 2015

Your support team does a great job!

7th August 2015

Thanks ! Great support in trying times..

7th August 2015

Quick response. Thanks! Chris

6th August 2015

Great service as always.

6th August 2015

Spot on - thanks again!

5th August 2015

Brilliant, as always. ;)

5th August 2015

Great - the issue was solved in a single response!

5th August 2015

Good Job Guys/Girls. I needed to contact 1and1 for something. Their support was dreadful !! :(

5th August 2015

Thank you for your advice

3rd August 2015

Excellent and fast turnaround of a request.

1st August 2015

Responsive and solid direction. Thanks !

30th July 2015

Thanks for the prompt response !

30th July 2015

Thanks !

30th July 2015

You have such a fantastic team at Layershift Jelastic! Thank you so much for the assistance! 10/10!

30th July 2015

This is really what I was needed. I think this type of help will make customers stay long on your Jelastic Platform.

27th July 2015

Fantastic tech support as always. Ioan is the best!

24th July 2015

I had a query which was answered within 10 minutes by Bart, and solved my issue. Very impressed ! Regards, Chris Bayles

24th July 2015

Very helpful !

23rd July 2015

Brilliant tech support as always :-)

23rd July 2015

Very helpful, they answered all my questions quickly.

22nd July 2015

Very helpful ! I wasn't sure if my request was out of scope for support but I got quick and thorough answers regarding SCP and file permissions!

22nd July 2015

Superb support as always from Layershift. If only there were more stars on the rating system!!!

21st July 2015

Excellent help and very quick response time for each question.

20th July 2015

Cristina was very helpful and answered all of my questions without any delay. Good service !

20th July 2015

Great support. Thank you.

17th July 2015

Thanks for the prompt response.

17th July 2015

Great support.

16th July 2015

Cristina has gone above and beyond yet again! Really, really helpful

16th July 2015

Fantastic as usual!

15th July 2015

Excellent customer service.

14th July 2015

Zoltan was excellent, sorted out my issue within a matter of minutes. Top class support!

14th July 2015

Quick and helpful support :) Thanks.

14th July 2015

FAECBank is extremely pleased with the quality of services rendered and high professional level performance of Layershift and of its engineer, Victor. Our appreciations! Joyce/ FAECBank

14th July 2015

Excellent, as always :)

13th July 2015

Very good support. Really appreciate it.

13th July 2015

Very quick help!

13th July 2015

Fantastic tech support as always. Cristina is the best!

10th July 2015

Fast reply

10th July 2015

Cristina provided very good information. Thanks Cristina and the support team !

10th July 2015

Excelent support!

9th July 2015

Fantastic tech support as always. Victor is the best!

8th July 2015

Quick response, thanks !

8th July 2015

Very polite and prompt.

8th July 2015

Perfect.

8th July 2015

Consistently very, very helpful over an issue caused by settings at my end, Raul persevered and we got there in the end. He did not run out of suggestions of new things to try when I got as far as thinking "probably just give up now...." Thanks. Lyndon.

8th July 2015

Exactly what I needed to know, thanks.

7th July 2015

Cristina was brilliant, as the communication with Layershift always is !

6th July 2015

Always very helpful, thanks guys !

6th July 2015

Quick, complete, helpful answer. Thank you

6th July 2015

Thanks Damien - extremely helpful

4th July 2015

Thanks !

3rd July 2015

Cristina was incredibly helpful in identifying details whilst I struggled to solve an issue with a domain.

2nd July 2015

Clear, quick response. Thanks.

2nd July 2015

Helpful response with screenshot, and very prompt. I'm very happy with your customer support !

2nd July 2015

Cristina was very polite and helpful.

1st July 2015

Impressive service by Cristina. She is highly knowledgeable with this technology. Puts my mind at rest when I get clear and concise answers to questions. Much appreciated, thank you!

1st July 2015

Victor, thank you for you help! good bit of code to keep in my archive :)

1st July 2015

I already have a personal account with Layershift and want my employer to move to Layershift because the service is that good !! Dora was very well spoken, professional and knowledgeable in your products. If you are ever dishing out pay rises, be sure to keep her in mind :)

30th June 2015

You guys ARE Excellent they should give you a raise in salary!!

29th June 2015

Many thanks Victor, problem was solved very quickly!

29th June 2015

Thanks for everything, efficient as ever.

29th June 2015

Superb tech support as always. Ioan is the best!

28th June 2015

Excellent advise from Dora ! Matt

26th June 2015

Very quick response and matter resolved by Ioana straight away. Many thanks :-)

25th June 2015

Thanks !

24th June 2015

Again, Dora has been a complete legend !! Exemplary support, and I feel she has gone above and beyond her duties to assist.

24th June 2015

Good and timely feedback and advise from your team.

24th June 2015

Dora gave quick help, detailed explanations in a friendly manner -- thank you !

24th June 2015

Spot on !

24th June 2015

Thanks to Gabriel for understanding my database problem, explaining the cause to me, and then for fixing it so quickly for me.

23rd June 2015

I was working with your support adviser Dora - very helpful, knowledgeable person. Thanks for the help !

23rd June 2015

Excellent, really helpful and prompt response.

22nd June 2015

Very quick and very good service as usual, for over 10 years now !! Best regards, Ian

18th June 2015

Very helpful :)

18th June 2015

Awesome !!!

18th June 2015

I was struggling to understand what I was doing wrong! as always, I received great help from support. Thanks !

18th June 2015

Fantastic help from a professional to a non-techie such as myself. Many thanks again to Bart for his assistance. Regards, Mike.

17th June 2015

Proactive support.

17th June 2015

Very helpful. Thank you.

17th June 2015

Brilliant tech support as always. Bart is the best :)

16th June 2015

Clear, concise and accurate response. Thank you.

15th June 2015

No one better than you. Thanks for your great service, team!!!!!

15th June 2015

Thanks for the quick response.

15th June 2015

Very rapid and helpful support to resolve the problem.

15th June 2015

Very clear and quick response. Thanks :)

11th June 2015

Very helpful, thank you !

11th June 2015

Fantastic tech support !

11th June 2015

Thank you Ioan very much indeed for your fast and accurate help.

9th June 2015

Thanks for the extra level of support :)

9th June 2015

Quick response and resolution. Thank you !

8th June 2015

Perfect, straight to the point and short !!

8th June 2015

Fast and efficient help !

6th June 2015

Cristina was so helpful and patient with me, and she offered me the right solution. Great support!

5th June 2015

Zoltan was the first person to actually get me rolling with my application install so that I can test and see if Jelastic is right for my customers.

5th June 2015

Thanks :)

5th June 2015

Bart was very helpful and quickly resolved the issue which had me stumped. Many thanks, Chris

5th June 2015

Brilliant tech support as always. Ionut is the best!

4th June 2015

Excellent, as always !

4th June 2015

Response was quite quick and prompt.

4th June 2015

Very helpful and provided genuine support with care.

4th June 2015

Ioana is super ! Guided me through the initial sign up process for my new VPS with you. Also, helped with opening a ticket to get my VPS transferred from my old server to my new one :) very pleased.

4th June 2015

Fantastic tech support as usual. Zoltan is the best!

2nd June 2015

Awesome :)

2nd June 2015

Ioana was very polite and prompt in responding to my questions. I got all my clarifications in no time. Thank you !

2nd June 2015

I wanna be cool like the Layershift team !! ;)

1st June 2015

Always a full rating :)

30th May 2015

Very Helpful !

29th May 2015

Very nice, kind and helpful. Perfect support!

29th May 2015

Thanks for a quick and detailed reply from the Layershift support team. They provided me with comprehensible answers.

28th May 2015

Very impressed by this. It is such a good feeling to know that the issue was properly root caused and then fixed.

27th May 2015

Bart, thanks so much for your help ...what would we do with out you and your colleagues through the night !! The customer service at Layershift is second to none and very much appreciated.

27th May 2015

Once again 10 out of 10, the service and staff are very helpful. Thanks !

27th May 2015

Many thanks for the speedy responses, great service !

27th May 2015

Great service as always. Many thanks ;)

27th May 2015

Zoltan, you're a star !! Many thanks for your prompt replies and in resolving my problem; first class service as usual. Keep up the good work.

26th May 2015

Thank u so much..It really helped me a lot.

24th May 2015

Friendly and helpful!

22nd May 2015

Very fast and reliable. Thanks!!!

22nd May 2015

Outstanding, really appreciate it. There are many hosting companies out there - it's your service that keeps me loyal to you, it's phenomenal !!

22nd May 2015

Excellent !

21st May 2015

Most helpful! Thank you very much for the support and guidance. I've also decided to move one of my other domain names to Layershift, because your team have been so helpful.

18th May 2015

Right answer, thanks for the assistance !

17th May 2015

Thanks, very speedy reply!

17th May 2015

Dealt with problem politely, quickly and efficiently. Thanks!

17th May 2015

Once again, quick to respond and the problem was resolved. Great service as usual !

16th May 2015

Fantastic support as usual. Zoltan is the best!

16th May 2015

Quick and efficient fix and good explanation of the problem.

15th May 2015

Quick reply and full of info!

14th May 2015

Super!

13th May 2015

Very helpful, even for someone new to the world of web hosting like me!

13th May 2015

Bart has been very helpful and very good at explaining what has been happening with good suggestions. Perhaps could have suggested earlier that it could have been a problem with antivirus.

12th May 2015

Dora was superb in serving me today. Being an old customer who wanted information and got it ..i was thrilled. Thanks !

12th May 2015

Great service, as usual!

11th May 2015

Friendly and very knowledgeable :-)

11th May 2015

Prompt, detailed reply to our issue ... as always! Many thanks

11th May 2015

Awesome !!!

9th May 2015

Great service and fast response. Very much appreciated! Ram

7th May 2015

Excellent advice, speedy and clear response. Thank you!

7th May 2015

Great and continuous support. Very helpful as always!

7th May 2015

Excellent detail and prompt help!

6th May 2015

First class tech support as always. Gabriel is the best!

5th May 2015

Quick and efficient restore of files. Many thanks

5th May 2015

Very helpful, thank you!

4th May 2015

Fast response. Thank you.

1st May 2015

Great !

1st May 2015

Spot on, thanks for the quick response!

1st May 2015

Speedy resolution. Thank you.

29th April 2015

Thank you very much Victor for a smooth transition to the new VPS!

29th April 2015

Really helpful.

29th April 2015

Dora thank you, as usual great job.

29th April 2015

Incredibly helpful with questions, even when not necessarily directly related to hosting but certainly appreciated when I'm stuck!

28th April 2015

Very helpful !

28th April 2015

Most helpful. As always, your team are very helpful. Thank You.

28th April 2015

Fast response and problem solved.

28th April 2015

Great - quick and to the point response.

28th April 2015

Excellent service. Problem resolved very quickly.

27th April 2015

Great help!

27th April 2015

Just the answer I needed, thanks!

27th April 2015

Great support from the whole team today. Thanks so much!!

27th April 2015

Zoltan - big help!

26th April 2015

Great support as usual, thanks .

24th April 2015

As usual, great service!

24th April 2015

Good :)

24th April 2015

Very helpful and positive !

23rd April 2015

Cristina was very helpful with my enquiry, thanks.

23rd April 2015

Thanks for assistance!

23rd April 2015

Excellent - it was very valuable to know why we had experienced problems with the server, and grateful to the whole team for getting the site back up so quickly. All the best ! Barry

23rd April 2015

Zoltan is very helpful !

22nd April 2015

As always prompt and helpful. Thanks

22nd April 2015

Thanks for your help Cristina!

22nd April 2015

Many thanks !

22nd April 2015

As always, first class support...

21st April 2015

All support was done quickly, and our bugs were resolved easily. Thanks.

21st April 2015

Helpful and quick to resolve my issue.

21st April 2015

Cristina was extremely helpful, and resolved my issue quickly.

21st April 2015

Very good support ! Thanks !

20th April 2015

Hi, everyone involved in helping find me the solution were excellent. Thanks to all!

20th April 2015

As usual, first rate service! Thanks. Jordi Valles

20th April 2015

Solved the issue quickly.

17th April 2015

I love your fast support.

16th April 2015

Great support !

16th April 2015

Awesome servers and good speed !!

15th April 2015

I'm very happy with the quick reply. Thanks !

14th April 2015

Very helpful and friendly.

13th April 2015

Thank you for fast and decisive fix of the SSL company's mistakes.

13th April 2015

100% superb

12th April 2015

Excellent - thank you!!! Quick response, and exactly what I needed to solve my installation problems!

10th April 2015

Quick and helpful, as always.

10th April 2015

Great reply times and Bart was amazing - thanks!

8th April 2015

Many thanks, problem resolved in no time!

8th April 2015

Thank you Dora. Fast, responsive and helpful service as always from you and your colleagues. Always a pleasure. Best - Damian

7th April 2015

Very good !

7th April 2015

The support engineer proactively suggested what changes we should make; that was needed, indeed ! Very happy :-)

7th April 2015

Prompt, helpful, and to the point. Thank you!

7th April 2015

100/100 Want to cry by happiness !!!

1st April 2015

Excellent. Fast and efficient. Perfect response. Thank you!

31st March 2015

This live chat service is really useful and Cristina was great. Thanks !

31st March 2015

Fantastic service! Sorted out my problem very quickly. Many thanks!

30th March 2015

Cristina provided very full and detailed answers to my billing questions. Most helpful. Thank you !

30th March 2015

Great support !

27th March 2015

Thanks as always, Dora!

26th March 2015

Thanks, Bart !

26th March 2015

Cristina has helped me enormously changing domains and SSL's to Layershift. Give her a pay rise!

25th March 2015

Thanks for the speedy help once again :)

25th March 2015

VERY FAST response and useful advice, thank you!

24th March 2015

THANKS DANIEL YOU ARE A STAR!!!! PAY HIM MORE I SAY :-)

24th March 2015

Excellent !

23rd March 2015

Really helpful, Cristina checked into details other companies would have said "not our problem to". Many thanks !

23rd March 2015

I really appreciate Daniel's help!!!

22nd March 2015

Thank you so much !

21st March 2015

Brilliant! Zoltan did a very good job. Jordi Valles

21st March 2015

Your response was awesome !!! I'm very happy, thank you!

21st March 2015

Fantastic tech support as always. Ioan is the best!

20th March 2015

Cristina's advice and assistance with setting up SSL certificates on our new server has been excellent. She explained all of the options available to us (based on our set-up) and the whole process has been fast and efficient. With the level of service received so far from both Damien (during the initial set-up of our new server), to the help and assistance from Cristina - we'll definitely be recommending Layershift!

20th March 2015

Fabulous, I really appreciate your help...Above and beyond !

20th March 2015

Very quick, very helpful.

20th March 2015

Top notch as always! 10/10 ;)

19th March 2015

First class service, many thanks Bart !

19th March 2015

Very good !

17th March 2015

Quick response and resolution - thank you!

17th March 2015

AWESOME!

17th March 2015

I am very happy with the service :D

14th March 2015

Really good support. Thanks!

13th March 2015

Helped me through a lot of technical problems I wouldn't have been able to do on my own. Thank you!

12th March 2015

Extremely knowledgeable support team!

11th March 2015

Brilliant tech support as always. Victor is the best!

10th March 2015

Fast! Fixed what he could and pointed me in the right direction for the rest. Thanks!

10th March 2015

Quick and very helpful! Thank you.

6th March 2015

Thank you, you have been very helpful! Joce, MFCPEGL Bank

6th March 2015

Simple problem fixed very quickly. Thanks!

5th March 2015

Very helpful and linked to useful resources.

5th March 2015

Very knowledgeable ;)

4th March 2015

Rapidly fixed the issue !

4th March 2015

Good skills..Cheers!

4th March 2015

The explanation was very clear. My customer service assistant is named Dora. Very polite and nice.

4th March 2015

As ever, your support efforts were superb. Timely, informed, helpful beyond what most companies would bother with and most important of all very much appreciated by me and my client.

3rd March 2015

It was great to receive a very clear, ordered report of our resources without even having to ask specifically for it – very helpful indeed!

2nd March 2015

It's great . Thanks Cristina !

2nd March 2015

The best service rendered we have had for our Community Monetary Systems (cc). Thank you so much. You're the best!

2nd March 2015

Prompt and Pertinent. Thanks

2nd March 2015

Really got things cleared up. Thanks!

28th February 2015

Very helpful and straight to the point!

28th February 2015

Layershift are just the best .. Cristina, you get a big thank you from us at Proteus / WebDesignersAlicante - Support 100%, Technical 100%, service with a smile 100% !!

27th February 2015

Great!

27th February 2015

Excellent and quick response to all questions.

26th February 2015

Thank you.

25th February 2015

Very quick response, request was processed quickly and correctly. Can't ask for more.

25th February 2015

Extremely helpful as always. You guys really make server support hassle free.

24th February 2015

Brilliantly fast response to an urgent issue! Shouldn't be surprised though, that's why we use Layershift! Thank you again :)

24th February 2015

Very helpful !

23rd February 2015

Thank you, you are my teacher! You made me very happy :). Thank you very much !

23rd February 2015

Efficient !

23rd February 2015

I received a reply within 20 minutes. I love the way you provide the service!

21st February 2015

Thanx a million Zoltan, you saved my life :-)

19th February 2015

Cristina was very friendly and helpful and gave a very clear answer to my question.

18th February 2015

Thanks for a great assistance, Cristina.

17th February 2015

My problem was solved asap. Thanks :)

16th February 2015

Although it was my mistake, this technician really worked hard to restore my database.

16th February 2015

Awesome reply - thanks !

13th February 2015

Fantastic tech support as always. Victor is the best!

12th February 2015

Excellent service. Thank you so much.

12th February 2015

Very quick, professional and courteous...

12th February 2015

Great, thank you very much for your help !

11th February 2015

You guys are great ;) LOVE LAYERSHIFT <3

11th February 2015

Ioan is extremely helpful and generous with his time. He is always polite and helpful, above and beyond the call of customer service. I appreciate that you have great people who work for Layershift. It helps people like me who are slightly technophobic... I say slightly, loads. So thank you Ioan. I appreciate your time and effort a great deal ! Best, lorna

10th February 2015

Very fast and did exactly what was asked. Thanks.

10th February 2015

Your reply was helpful and very fast...thanks!

10th February 2015

The answer to my query and was very helpful.

10th February 2015

Awesome! Super fast and fixed the issue.

10th February 2015

Excellent!

10th February 2015

I recommended my managers to steal your chat representative!!!. Professional and helpful, thanks !

9th February 2015

Fantastic support just as always and great all-round support from the team. Thanks!!

8th February 2015

Brilliant tech support as always. Ionut is the best!

7th February 2015

Thank you !

4th February 2015

Quick response, very helpful. Thanks!

4th February 2015

Damien was very competent and quick to manage the issue. Thank you

3rd February 2015

Thanks for the help.

2nd February 2015

Great feedback and information.

2nd February 2015

Great help, thanks!

2nd February 2015

I have to tell you how much I appreciate the service from your support guys. Really fast response, very knowledgeable, and they never make you feel like you're asking stupid questions, even when you are :-) The best move we ever made with our hosting.

2nd February 2015

First class tech support as usual. Ioan is the best!

1st February 2015

Brilliant tech support as always. Ionut is the best!

1st February 2015

Thanks Cristina, service with a smile :)

30th January 2015

Thanks Victor!

30th January 2015

Thanks for the super quick response.

29th January 2015

Very quick and very helpful.

28th January 2015

Very helpful advise for blocking certain IP addresses from being able to reach our website. Thank you.

27th January 2015

Top reply, very helpful! Thanks, T. Wilson

26th January 2015

Thanks for the helpful reply !

26th January 2015

Excellent as always!

25th January 2015

Fantastic tech support as always. Cristina is the best!

23rd January 2015

Excellent!

23rd January 2015

Helpful and friendly as always :)

23rd January 2015

Friendly, helpful and quick response.

22nd January 2015

Victor was a great help, as always. Thank you.

20th January 2015

Perfect solution and very fast. Thank you!

20th January 2015

Again very helpful and a pleasure to work with.

20th January 2015

Really clear and nice explanation, thank you!

20th January 2015

Fantastic comunication and skill and very helpful

19th January 2015

Excellent answers, informative and quick to respond.

19th January 2015

Excellent service as usual. Thank you!

17th January 2015

Thanks!!!!!

16th January 2015

Cristina tried her best to understand my problem and she helped me out in the end.

16th January 2015

Great, thanks Zoltan!

15th January 2015

The response time was perfect and I got the assistance I exactly needed. Good Support!

15th January 2015

Excellent, over and above, and prompt. Thank you. T.Wilson

15th January 2015

Fast and competent! Many thanks.

15th January 2015

Top support yet again, just as always.

15th January 2015

Very helpful and saved us from a major problem, if our account had been suspended ! Our fault entirely, we had wrongly assumed unlimited storage, measures now in place to rectify this by regular housekeeping.

15th January 2015

Hi, The reply was great and straight to the point. I was able to restart my app without the need to go back to my IT guys and consultants. Thank you for the great service !

14th January 2015

Great!

14th January 2015

Fast and very helpful !

14th January 2015

Works perfectly from my LinuxMint local terminal. Thanks!

14th January 2015

Excellent, Cristina was prompt, courteous and very helpful. You have an excellent front end to your business!

13th January 2015

This solved the issue!!!! Great!

13th January 2015

Victor was very helpful throughout our discussion. I am quite impressed !

12th January 2015

Victor's response helped me to arrest my challenge.

12th January 2015

Thank you very much for your team's FIRST CLASS service!!!

9th January 2015

Once again, very satisfied which the quick response! Thanks. George

9th January 2015

Excellent!

9th January 2015

Very prompt response. Resolved my requirement with just one email. Excellent support !!

9th January 2015

Timely updates. Much appreciated.

9th January 2015

My questions were answered efficiently. Thank you!

8th January 2015

Fixed our issue very quickly and gave me a clear explanation of what was wrong. Thanks!

6th January 2015

Took a while for us to resolve the problem but this is probably because we are in our fifties! :) The response we received was excellent. Many thanks! Malcolm

2nd January 2015

The reply was very good.

1st January 2015

Yet again, really helpful.

1st January 2015

Excellent customer support.

30th December 2014

Really speedy response and issue all sorted. Thank you for your help!

30th December 2014

Excellent work! Daniel didn't give up and got the problems sorted out for me!

27th December 2014

Consistently impressive!

23rd December 2014

Zoltan is always polite and very helpful.

23rd December 2014

Very helpful. Thanks!

22nd December 2014

Good, quick and to the point ;)

22nd December 2014

Very kind and helpful! ^_^ Thanks!

19th December 2014

My query was resolved quickly, can't ask for more than that! :)

19th December 2014

Speedy responses and very helpful.

19th December 2014

You have all been a great help!

19th December 2014

Excellent service as always - have a good Christmas :)

18th December 2014

Yet again, well done all !

18th December 2014

Spot on service !!

18th December 2014

Spot on ! Could not wish for a more helpful crew. Thank you so much !! Ray Tunnelview Recovery

17th December 2014

Carmen kindly sent an invoice we had mislaid and details on how to change our contact details online. Very useful!

17th December 2014

Fastest response ever !!! Great work. :)

16th December 2014

Great and quick response.

16th December 2014

So fast and efficient! Very impressive!

16th December 2014

Ioan responded in no-time and solved my issue in no-time too! Thank you Ioan!

15th December 2014

Just perfect support, one more time!

15th December 2014

Excellent support, my issue was resolved very quickly !

14th December 2014

Brilliant tech support. Zoltan is the best!

12th December 2014

I've always been impressed with Layershift support and today I enjoyed the help of Cristina via chat. She was predicting my next questions and providing additional information before I was able to ask. Thanks !

12th December 2014

Excellent, prompt, polite service and solved my issue quickly and with minimal fuss/delay. Keep up the good work !

12th December 2014

Once again you have proved to be the best hosting company I have ever used. Thanks for saving my reputation, Victor! Kind regards, Paul Saunders

12th December 2014

Saved my bacon in no time. Thanks!

11th December 2014

The greatest hosting company I have ever used... since 1999! everyone at Layershift, keep up the good work!

11th December 2014

Zoltan was very helpful (as always).

10th December 2014

Fast response!

10th December 2014

The service offered by Layershift is beyond amazing. You speak to real people and they get your problems resolved FAST!

10th December 2014

Great support, as usual, with true human interest and a didactic approach. I do not like to rate things at the maximum, but as this is not the first time I have a pleasant experience... here you have my ten stars! Nacho Bracho

9th December 2014

Well done indeed! I am most pleased!

9th December 2014

Plesk panel is the best control panel on Earth!

9th December 2014

Outstanding services, and always prompt.

9th December 2014

Again, quality service from Layershift. Fantastic!!

8th December 2014

Thanks a Million !

7th December 2014

One more time, your support has proved to be just PERFECT! Thank you Dan for your amazing help! Elias Psichogios Greek Taste 4 U

7th December 2014

Good answer and very fast !

5th December 2014

AWESOME! Cristina rocks! She made my Christmas!

5th December 2014

Quick responses and well explained steps to resolve the problem. Many thanks !

5th December 2014

Quick and accurate response. Particularly impressive considering it was a Sunday !

4th December 2014

Very knowledgeable and helpful. Really expert advice.

4th December 2014

I should really go back and rate almost every ticket I have ever raised with you guys, especially Zoltan's. But I have neither the time or the patience, so please accept this as a blanket 10 stars for everyone who works there!

4th December 2014

Damien was very helpful, assisting me in resetting my Jelastic account... Thank you very much !

3rd December 2014

Great response to my enquiry. It was very informative without being unnecessarily nerdy :). Brilliant advice too!

3rd December 2014

Resolved my question with ease so I'm very happy with the service. Thank you Cristina !

3rd December 2014

What a great service!!! You are the best team!

3rd December 2014

Quick response and to the point. Thank you !!

2nd December 2014

Perfect !

2nd December 2014

My problem was solved in 4 minutes. Thank you!!

2nd December 2014

Concise, quick reply.

1st December 2014

Excellent service and support !

1st December 2014

Great support team!!

28th November 2014

Great support when it is needed.

28th November 2014

Thanks for the assistance ! Exceptionally quick as always.

27th November 2014

Very detailed reply!

27th November 2014

Timely and informative response - exactly what i need!

26th November 2014

Brilliant as always !!

26th November 2014

Excellent Service!

25th November 2014

Got the issue sorted out as quickly and as helpful as ever.

25th November 2014

Very good and fast support. Thank you!

25th November 2014

Very prompt! The support agent did exactly what was requested and needed.

24th November 2014

Very helpful and friendly.

24th November 2014

Daniel is great !

23rd November 2014

Awesome !

23rd November 2014

Good and fast :)

21st November 2014

Perfect again!

21st November 2014

It was very considerate to follow up and make sure that your reply had been of help. Many thanks!

21st November 2014

Very helpful advice about upgrading our hosting plan.

20th November 2014

Fast, efficient, knowledgeable and helped me through the payment renewable process. Great!

20th November 2014

Perfect Again! Elias Psichogios Greek Taste 4 U

20th November 2014

Just perfect! I had a response in minutes! Thank You! Elias Psichogios Greek Taste 4 U

20th November 2014

Amazingly useful and unexpected help :)

19th November 2014

Very helpful as usual!

18th November 2014

Cristina has been proactive in getting the right solution for my business and for following up with me. I have been really impressed with her intelligent customer service.

18th November 2014

Very fast reply ;)

17th November 2014

Excellent service, great assistance !

17th November 2014

Quick and useful response.

16th November 2014

Perfect response! Thank you.

14th November 2014

Good help!

14th November 2014

Brilliant tech support. Victor is the best!

13th November 2014

Fast response and quick outcome solving the problem. Thank you!!

13th November 2014

Thank you for your help!

13th November 2014

Thanks for explanation - as ever much appreciated.

13th November 2014

Brilliant tech support. Bart is the best!

13th November 2014

Prompt, clear easy to understand and moved the issue on. Great service as always. Thanks Damien!

12th November 2014

Incredibly helpful support from Cristina!

12th November 2014

Perfect and quick work. Thank you.

12th November 2014

Very helpful prompt response. Thank you! Mike Iveson

11th November 2014

Professional and courteous. Preempted most of my initial questions. Very impressive.

11th November 2014

Dora is indeed helping with patience as I was bit worried about my payment confirmation of monthly hosting charges.

11th November 2014

Zoltan has shown unbelievable patience in helping me migrate a website from one domain to another over this week and last week. Provided quick assistance, resolving all problems while keeping me informed at every stage so that I was able to schedule everything else that needed to happen around his actions. Really appreciated.

11th November 2014

Great response to my urgent site issue. Thanks!

10th November 2014

Perfect response and very fast! Excellent! Thank you.

9th November 2014

Cristina is just perfect! I am going to purchase a Managed VPS and she has to take a lot of credit for that! Elias Psichogios www.greektaste4u.co.uk

6th November 2014

Excellent - very reassuring, just waiting on literature by email.

6th November 2014

Very helpful, quick to respond, use of simple - straight forward language, perfect!

6th November 2014

Damien helped me quickly, he's very good at his job!

6th November 2014

Thanks for your support !!

5th November 2014

Excellent service! Fast, efficient and friendly :)

5th November 2014

Zoltan - brilliant as always!

4th November 2014

Excellent advice and help !

4th November 2014

The answer supplied was clear and detailed, and enabled me to find the solution to my issue.

4th November 2014

Really quick, really helpful, as ever!

3rd November 2014

I have to say that although there is some debate about where an issue lies (it is the software, is it the server, is it a bit of both), the patience and feedback detail has been well beyond the call of duty. Thank you!

3rd November 2014

Although the answers lead to me to having to contact support, having the instant feedback of chat was a great experience.

3rd November 2014

Very helpful as always. Thanks!

3rd November 2014

Very comprehensive.

3rd November 2014

Thanks for all your help!

2nd November 2014

Really great and quick response to my urgent site problem. Thanks !

2nd November 2014

Absolutely brilliant !! Just what I asked for and sorted out within a few minutes :)

1st November 2014

Brilliant tech support as always! Ionut is the best. ;)

1st November 2014

Very helpful, even summarized the info for me.

31st October 2014

Excellent support, as always!

31st October 2014

Support agent was very helpful, and responded to my questions quickly. Responses were clear and easy to understand.

29th October 2014

Perfect explanation of why the IP was continually being blocked. Great job, keep it up !

28th October 2014

Although it seemed to take a while, in sensitive situations I would rather know that Security is treated with care and diligence - so a good job done! Thanks.

28th October 2014

Cristina was very informative and helped me go through the hosting options available to our company.

27th October 2014

Perfect, as normal :)

27th October 2014

Excellent help !

27th October 2014

Thank you so much Dan, very appreciated!

25th October 2014

Direct and pertinent responses to questions, and a sympathetic response to an awkward and regrettable situation. Hurrah for Layershift IRC !

24th October 2014

Excellent !!

23rd October 2014

Accurate and fast answer to my question. Very helpful.

22nd October 2014

Excellent service, as usual. I have come to expect nothing less :) Quick, reliable and helpful!

22nd October 2014

You saved my skin! Thanks for the fast restore!

21st October 2014

Thanks for your speedy and helpful responses :)

21st October 2014

As always, we received fantastic service from the Layershift team !

21st October 2014

Great help, thanks. :)

21st October 2014

Victor knows his game ! Very good job, thank you.

20th October 2014

Very Helpful !

20th October 2014

Thank you so much for such a rapid and cheerful response. Amazing service! Much appreciated as always.

16th October 2014

Thank you!

15th October 2014

Answered all my questions well. No issues, so full marks!

15th October 2014

Cristina helped me a lot.The response was very good and all my doubts got clarified.Thanks to Cristina!

15th October 2014

As always, a rapid, reliable, useful and friendly service. Even on a Sunday :) Even with a shift changeover - between Victor, Ionut and Zoltan - a seamless service!

13th October 2014

Very helpful!

12th October 2014

Very helpful, thank you very much!

9th October 2014

Very helpful, thank you!

9th October 2014

Excellent as always !!

8th October 2014

Very helpful, as always. ;)

8th October 2014

Bart provided more information/feedback than I was expecting, which I'm grateful for. Thanks!

8th October 2014

Another top notch support service! :D

8th October 2014

Very polite and got it right the first time :)

7th October 2014

Great service!

6th October 2014

Zoltan always gives me a good explanation of how the problems occur and how to solve them.

6th October 2014

Really helpful and clear explanation.

6th October 2014

Zoltan and Ioan together helped me and saved the day when I made quite a childish mistake of deleting something without backing up. Cheers for your help guys!

6th October 2014

Pretty good for the first contact :-)

3rd October 2014

Thank you !

1st October 2014

Thank you, excellent as ever !

1st October 2014

Excellent response from Ionut - always fast and helpful.

30th September 2014

Excellent tech support as always. Zoltan is the best !

30th September 2014

The feedback received was above and beyond what is strictly required. Much appreciated!

30th September 2014

Very prompt and helpful, as usual.

30th September 2014

Clear and concise information. Good response time as well.

26th September 2014

Excellent!! Speedy & clear response.

26th September 2014

Nice, the answer was kind and quick.

26th September 2014

Thank you for the prompt response, it was very kind and helpful.

25th September 2014

Excellent! Got my problem solved in a couple of minutes, couldn't have been more helpful!

25th September 2014

Speed, accuracy and a real understanding of my issue, even though everything was seemingly working OK and I was only concerned of something most users would probably ignore as a minor technical issue. Thank you! In general, I have usually been very happy with the support I have received over the years, and I'm glad to see you continue to provide quality support.

25th September 2014

Kind and competent! Thanks.

24th September 2014

Bart, thanks a lot for your feedback and reply! It was extremely helpful of you and you have fully answered my questions. Once again thank you very much! Regards, Jansen Cheah

24th September 2014

Friendly and informed, looking forward to working with yourselves!

23rd September 2014

Victor did it again. :)

23rd September 2014

Cristina was very helpful and very knowledgeable. I got all my questions answered. As usual, great support, which is the main reason I've been with you for so many years.

23rd September 2014

Zoltan is awesome! Fast and friendly and tolerates stupid questions with courtesy! :)

22nd September 2014

Cristina was friendly, helpful and clearly explained the best options available to me. Thanks!

19th September 2014

Wonderful service - willing to help, accurate and prompt - what would we do without Layershift?

18th September 2014

Again, I received excellent support from Dan. Many thanks!

18th September 2014

Dora was super! I posed some tough challenges and she stepped up to the plate, was courteous, helpful and a pleasure to chat with. And I hate chat!

18th September 2014

Quick, simple answer and no fuss to sort out my problem. This is why I will remain a customer for a very long time!

17th September 2014

Very speedy and helpful!

16th September 2014

Cristina was very helpful and to the point.

16th September 2014

Constant communication and simple explanations are the things we value the most at Layershift. They helped us better understand how Horde works and how to sort out issues faster. Thanks for a beautiful explanation!

15th September 2014

10 out of 10! I received the response sooner and more detailed than I expected.Thanks very much!

13th September 2014

As usual, the support from Layershift was exceptional, and whilst I dealt with Dan this time, all of your support team always give direct and useful advice for every situation!

11th September 2014

Superb tech support as always. Dan is the best!

10th September 2014

Thanks Cristina for your great help !

10th September 2014

Best sales team I have ever met in the hosting industry, very helpful and professional.. I hope you keep the same level of service for years to come. Great employees, Cristina & Andrew !

10th September 2014

Very prompt and helpful service, many thanks.

9th September 2014

Excellent, as always.

8th September 2014

Everything seems to be working correctly, thank you!

7th September 2014

Very reactive, solved my problem immediately. Many thanks!

7th September 2014

Brilliant support as always! Ioan is the best :-)

7th September 2014

I am deeply impressed with your sales team and will be using your services shortly.

5th September 2014

Very fast and efficient, I'm extremely happy with the reply!

5th September 2014

Cristina, even though you may not have the 100% complete solution for me, I can clearly see that at least you attempted to your fullest and gave one of the best answers to my question. It is a really appreciable thing and I am thankful to you for it! Your good and valuable pitch performance in sales was one of the best I have ever seen. Thanks! Abhishek

4th September 2014

Very prompt reply!

4th September 2014

Absolutely astounded at the service we get from Layershift, always going above and beyond! Paul de Villiers - BlueBox

4th September 2014

Very fast response and accurate reply! Best support ever!!!

3rd September 2014

Quick response as usual :)

2nd September 2014

Great, as always. Very helpful !

1st September 2014

Very good! The chat agent was a big help. Very polite, and responded quickly!

1st September 2014

Great service, as always! :-)

29th August 2014

My issue was resolved extremely quickly. Thank you, Victor!

29th August 2014

Extremely prompt and helpful advice!

28th August 2014

Wow!!!! Really amazing!

27th August 2014

Very fast! Thank you.

26th August 2014

My question was answered within 15 minutes, giving me the one and only correct answer. It permanently solved my issue!

26th August 2014

Perfect! ;)

25th August 2014

Great service - I received a fast 'holding' email telling me that the issue was being worked on, and then the problem was resolved in under an hour - perhaps sooner, but I did not look at my email in this time. Thank you! Barbara Gabrys

25th August 2014

Fast reply as usual.. :-)

25th August 2014

Cristina was awesome! Very polite and she dealt with two queries masterfully!!

22nd August 2014

My problem was solved very effectively. Thanks!

22nd August 2014

Thanks to Ioan again. Not having a technical background I find myself relying on Layershift staff going all out to assist. They never let me down - Thanks everyone!

21st August 2014

Excellent, clear and concise answers. Very satisfied! :-)

21st August 2014

Polite and prompt reply. Thank you!

21st August 2014

Great, accurate service!

18th August 2014

Great, clarifying answer!

18th August 2014

Excellent solution from Dan. Quick response, problems solved, no fuss. Thanks!

18th August 2014

Thanks for your help Dora, you obviously know what you are doing. You helped me in a very simple, straight to the point way and answered all my questions. I was supposed to research these questions the whole day. Now that I got your help, I have the rest of the day to myself. :) We love your service, guys!! Have a great day, you made my day!

18th August 2014

Bart was excellent, as always!

18th August 2014

Superb tech support as always. Zoltan Czika is the best!

16th August 2014

I just want to say that the support we received was phenomenal!

15th August 2014

Amazing detail and effort put in the reply. Thank you!

15th August 2014

Super good reply! Layershift has many smarty staffs ;)

14th August 2014

More than amazing! Love the support team! :)

14th August 2014

Excellent response and feedback! Thanks for the update. James.

14th August 2014

Dora was very helpful and clear in her replies. Good work, thank you!

13th August 2014

I am impressed with the quick reply rate for something that is not an ongoing issue. I appreciate the detailed answer. Have a pleasant day!

13th August 2014

Great support from Simona. Quick and adequate!

13th August 2014

Quick and concise, thanks. :)

13th August 2014

Thank you so much for the very timely, reliable and expert service - as ever.

13th August 2014

Awesome service guys!! 10 out of 10.

12th August 2014

The answer I received was very clear. Thank you!

12th August 2014

Efficient and helpful reply!

11th August 2014

Very helpful reply that solved my query!

11th August 2014

Great support from both Zoltan and Ioan. Thanks for your assistance and for finding a quick solution! Tim

10th August 2014

Cristina was very helpful!

10th August 2014

Excellent service as always. Thank you, Cristina!

8th August 2014

Cristina helped me a lot with my problem! She was very informative and answered my questions very fast.

8th August 2014

Great support, great answers, great service - everytime! :)

7th August 2014

I'm excited to start a business relationship with Layershift today! Cristina responded to my initial email within an hour with tons of detail, answering all my questions and giving me clear instructions on how to start. The website was easy to use and looked professional. She was also available on live chat to help answer some other questions, but without being pushy. I have very high hopes for Layershift's support and services, so lets see how things go!

7th August 2014

Dan found the problem I had overlooked! Thanks :)

5th August 2014

The support engineer was very competent, as always!

5th August 2014

Thanks, very helpful!

5th August 2014

Not only that Daniel was able to solve a spam filter issue that caused our emails to be catalogued as SPAM, but he also provided an explanation on how the Russian Spam works. Therefore, the problem was solved and we learned how to deal with similar issues. Great support!

5th August 2014

Cristina was very helpful and not pushy. She listened to my requirements and recommended accordingly.

4th August 2014

As always, I received good, detailed and quick responses to my questions. Thanks!

31st July 2014

The support engineer was very obliging and gave me some good comments.

30th July 2014

Sorted, Top Banana! :)

30th July 2014

Quick, helpful and fixed my issue.

30th July 2014

Daniel sorted the problem out very quickly.

30th July 2014

Very helpful, thanks for the service!

30th July 2014

Great reply. It solves the problem and saves me money. What a deal! ;)

29th July 2014

As always, very efficient! The issue was a problem with Zend_mm_heap being shown in the logs. Hopefully with a change within our PHP codebase, some changes to php.ini and monitoring we should be able to track the issue down.

29th July 2014

My issue was promptly resolved, couldn't ask for anything more.

29th July 2014

Cheers (again) Daniel ! ;)

29th July 2014

There was just a small error but this was quickly spotted and resolved.

29th July 2014

Very helpful and was so obliging. Thanks Cristina!

29th July 2014

Excellent, as always!

28th July 2014

Very speedy support! Everything works like a charm now. :)

25th July 2014

Very prompt and helpful, thank you!

25th July 2014

Daniel was very helpful and nailed a complex issue in just 3 emails. Thanks!

24th July 2014

Excellent suggestion to solve the problem!!

24th July 2014

Problem was resolved instantly, I'm very happy !

24th July 2014

Sending a screen shot was very helpful! Text can sometimes be more difficult to follow if you aren't familiar with a new interface. Thanks!

24th July 2014

I am so happy with the good support I received from Cristina. Appreciate her kind attention and clear answers to all my questions. Good customer support got my attention and convinced me to purchase a VPS! More power to the Layershift team!

24th July 2014

Quick and efficient. :)

24th July 2014

I love your service!

23rd July 2014

Fantastic service as usual, guys!

22nd July 2014

Clarified all my doubts. :)

22nd July 2014

Cristina was great, she even remembered me from a previous chat :) Very helpful!

22nd July 2014

Brilliant! Cristina was very friendly and helpful.

22nd July 2014

Thank you for the prompt reply!

22nd July 2014

My issue was solved very promptly!

21st July 2014

Very helpful and quick! Despite some weirdness in the system, Cristina sorted it out.

21st July 2014

Very helpful and confidence inspiring!

21st July 2014

Great support from Daniel and Dan getting our old VPS migrated across to a new one. Thank you both!

18th July 2014

Perfect. Fixed my problem instantly and explained it clearly. Thank you!

18th July 2014

Very nice conversation, precisely the help I was looking for. Thanks a lot ;)

18th July 2014

Excellent service and help! Can't fault it at all.

17th July 2014

Only 4 minutes from raising the problem to it being solved. Unbelievably superb service! Thanks, I should have asked many hours ago rather than trying to solve it myself :) Paul

15th July 2014

An immediate resolution to my request, very impressed!

14th July 2014

The prompt reply and clear instructions are much appreciated!

12th July 2014

Great, just as always! :)

10th July 2014

Fast and helpful! :)

8th July 2014

Very good reply!

7th July 2014

First class tech support, as always. Zoltan is the best! :)

4th July 2014

Good customer service!

4th July 2014

The Layershift support team answered all my questions fully, providing me with that warm feeling of security ;)

4th July 2014

Very accurate answer, it was worth waiting a little!

2nd July 2014

Superb support, thank you!

2nd July 2014

Good support and thorough as ever :)

1st July 2014

Very clear info - thank you!

29th June 2014

Quick and straight to the point!

29th June 2014

Thank you! Your reply was very prompt and useful.

27th June 2014

Great response from Zoltan, very helpful and quick. Thank you!

26th June 2014

Dan has been a great help during a worrying time. Many thanks, Dan!

25th June 2014

Very helpful indeed. Thanks!

25th June 2014

Many thanks, Victor!

23rd June 2014

The Layershift support team are always ready to go the extra mile to help, especially Zoltan.

23rd June 2014

Support is brilliant! Live chat that actually works and doesn't keep you waiting.

19th June 2014

10/10 - Fantastic. Thank you, Layershift!

19th June 2014

As usual, absolutely perfect. I love Layershift support :)

19th June 2014

Very helpful and answered all questions.

18th June 2014

Perfect - timely and accurate as ever, thank you!

18th June 2014

Christina was a great help, sorted out my problem with ease and a pleasure to deal with.

17th June 2014

Very helpful and prompt, cheers.

16th June 2014

Great VPS seller, fast response!

16th June 2014

Excellent! Investigated our issue and helped us resolve it even though it was nothing to do with a fault at Layershift. Far, far beyond call of duty. Thanks.

16th June 2014

Superb. Thank you.

16th June 2014

Thank you!

15th June 2014

Excellent support as always. Dan is the best!

14th June 2014

Fast and concise reply. :-)

14th June 2014

Thanks for the proactive support in resolving the issue!

13th June 2014

I am one of those customers that I am sure in your office you will dread talking too, as my knowledge on hosting is next to nothing. Simona helped me, she was friendly and didn't make me feel stupid, I cannot praise her enough. In fact, all your staff have been fantastic whenever I have needed help, and it is for this reason that I intend to stay with Layershift. Thanks again, Marc Shaw.

13th June 2014

Fast and effective support!

12th June 2014

Very quick response to a non-urgent request :)

9th June 2014

Brilliant tech support as always. Victor is the best!

6th June 2014

Good support!

5th June 2014

Thank you for your quick response and for the report!

5th June 2014

Very impressive response - thorough and with an improvement plan. Thank you.

4th June 2014

Thanks for your kind email. I tried the wonderful Jelastic features last year.Its new features and prices make it a very good choice for enterprise level projects!

4th June 2014

Excellent service as always.

3rd June 2014

Super accurate and fast response!

3rd June 2014

Quick & relevant reply. Thanks !!!

31st May 2014

Helpful and prompt, as always.

31st May 2014

Thank you very much for your help!! Once again, and as usual, your team have been very supportive and helpful!

30th May 2014

Your answers are always full and precies which makes live easier for me as a customer. GREAT again!

30th May 2014

You continue to maintain a very helpful service with patience and consideration, many thanks. Best, In-Syte.

29th May 2014

This is the first time I have contacted Layershift for help and they have been great. Dora was prompt and came up with an effective solution in next to no time! Thanks again.

28th May 2014

Very prompt and helpful, thank you.

28th May 2014

Cristina helped me a lot in purchasing the VPS. I will recommend everybody to purchase their VPS from you. I will be shifting all my VPS's from site5.com to you soon :)

27th May 2014

Victor has been unbelievably helpful and has surpassed my expectations, please pass on my thanks again!

23rd May 2014

A speedy resolution to my problem :)

22nd May 2014

Super quick response from support.

21st May 2014

Very, very helpful and a pleasure to deal with!

20th May 2014

Fast, concise reply! Just what I needed.

20th May 2014

We came under some pressure to move quickly on a slightly haphazard website launch, and Simona (and in the last stage Dan) helped us implement an SSL certificate and get the website launched with all best speed. Thank you!

16th May 2014

Fast and friendly response. Answered my question straight away.

15th May 2014

Great, got the answers I was looking for!

13th May 2014

Despite me looking at the wrong app config file, Victor was patient and helpful :)

12th May 2014

Fast response, good initiative!

11th May 2014

Very quick turnaround, that's great!

11th May 2014

Great answer to my problem. Thanks!

8th May 2014

Cristina assisted me really promptly. Thank you.

6th May 2014

Professional and very helpful. Great customer service.

6th May 2014

Excellent support as always. Zoltan is the best!

5th May 2014

Brilliant tech support as always. Victor is the best.

5th May 2014

Thank you for your instant and absolute help! :)

2nd May 2014

This was really helpful...! Thanks...!

2nd May 2014

Very helpful. Also offered to escalate my technical ticket to be dealt with asap :-)

2nd May 2014

Brilliant support as always. Ionut is the best!

1st May 2014

Superb, great customer support. The best hosting company bar none... :-)

1st May 2014

Fast and precise replies. Thanks.

1st May 2014

Again great service, speedy and problem solved. Brilliant !!!

1st May 2014

Thanks for your quick reply, was really helpful!!!!

30th April 2014

Thanks , your quick & accurate reply helped me a lot.

29th April 2014

Very fast and precise information.

29th April 2014

As usual, GREAT!

29th April 2014

Superb tech support as always. Victor is the best!

28th April 2014

Excellent and speedy service.

26th April 2014

Brilliant as always :)

25th April 2014

The customer service was very efficient concise and to the point.

24th April 2014

Good response with helpful suggestion.

24th April 2014

Excellent work - solved issue quickly and works great.

24th April 2014

Awesome - thanks!

22nd April 2014

Dan is the best. Perfect support from Dan as always!

21st April 2014

Excellent - quick and responsive as always. Thank you!

18th April 2014

Very helpful, thanks!

18th April 2014

Very quick response. Thanks!

16th April 2014

Great, clear, concise and valid information. Thanks

16th April 2014

Quick response to my questions. Pleased to recommend your services!

16th April 2014

The reply was concise, to the point and gave a clear explanation.

15th April 2014

Thanks for quality help!

15th April 2014

Ioan answered my dumb question perfectly, his response was concise and exactly to the point. Thank you!

14th April 2014

A clear and concise response delivered very quickly. I wish all helpdesks were as good and helpful as yourselves.

14th April 2014

Really appreciate the quick response!

12th April 2014

Zoltan is a familiar name to us here at WebDesignersAlicante, he's been a key player in the smooth running of our services. Our Previous business in the UK ( Bluewave-Design ) was also supported on many occasions by Zoltan. For us.. he is a legend !

11th April 2014

Thank you very much.

11th April 2014

Once again great Support! Thank you very much.

10th April 2014

Timely and complete reply. Thanks.

10th April 2014

Clear and specific instructions. Very helpful and very fast response! Thank you!

10th April 2014

Really helpful and clear emails - thanks.

9th April 2014

Excellent. Zoltan was very responsive and accurate, and overcame the incomplete online documentation and plaform limits.

9th April 2014

Great service, hence I'm a customer for the past several years! Keep up the excellent support.

8th April 2014

Very helpful. Thanks.

8th April 2014

Thank you Zoltan, perfect as ever!

4th April 2014

Excellent support. Fast, efficient and helpful. Many thanks.

2nd April 2014

Answered my billing queries in detail. Thank you.

2nd April 2014

Very helpful, thanks.

2nd April 2014

Thank you for your quick reply. CAROL

31st March 2014

Thank you very much for all your help and patience!

30th March 2014

Daniel, Thank you for your response, it was accurate and useful. Regards, Beethoven GS

30th March 2014

While it's annoying to encounter a problem, the response is always quick and effective.

29th March 2014

Thanks a lot Ionut, invaluable advice as always!

28th March 2014

I was kept informed whilst working on my request which was dealt with in a very prompt fashion using works I could understand. Great job and many thanks, Henry.

27th March 2014

Incredible speed of response and prompt action. Top marks.

27th March 2014

Extremely helpful... prompt replies and great comments.

26th March 2014

Excellent support. Fast response and followed up the next day. Brilliant.

26th March 2014

Quick resolution to the problem - thank you!

24th March 2014

Very helpful and prompt reply.

24th March 2014

Informative and helpful, thank you.

24th March 2014

Spotted the problem out quickly. Very good service!

21st March 2014

Very helpful, polite and quick to respond to my requests.

21st March 2014

Very helpful live chat, thanks.

21st March 2014

Awesome services!

20th March 2014

All queries were answered to my satisfaction!

19th March 2014

Fast and helpful - as always.

19th March 2014

Great service, straightforward and honest answers, perfect! This is something that every hosting provider should offer.

19th March 2014

Very helpful and clear, thank you.

18th March 2014

Great service as usual. Thanks.

17th March 2014

Thank you for your help and your quick response!

17th March 2014

Very, very helpful!

15th March 2014

Very helpful, thank you.

14th March 2014

A timely and complete response!

14th March 2014

Dora u rock!

14th March 2014

Thanks for the support Victor.

13th March 2014

Very helpful, good explanation.

12th March 2014

Ioan was helpful and fast, very kind to help. Thank you.

12th March 2014

Thank you for being so supportive. Your customer service is always very good with me, always willing to explain and to advise. Layershift, I want you to know that I appreciate it a great deal!

12th March 2014

The issue was rectified quickly and satisfactorily.

10th March 2014

Fast and helpful as ever - thanks!

7th March 2014

Superb tech support as always. Zoltan is brilliant!

5th March 2014

Very quick to deal with the problem and very helpful, thank you.

5th March 2014

Excellent service, thank you for your help.

3rd March 2014

Great! you are so helpful!

3rd March 2014

As usual, very helpful and supportive! Thank You.

28th February 2014

It was great to receive an email from someone who had clearly looked at my first few days' usage and wanted to check in and help. Everything had gone very smoothly and I didn't have any problems. Thanks for the great service.

28th February 2014

Great answer, long and detailed! 10x

27th February 2014

Sales and technical support were once again very helpful!

26th February 2014

Thanks Zoltan - I appreciate the extra work that you put in.

25th February 2014

Quick and sufficient reply. Thanks!

25th February 2014

Excellent as ever :)

24th February 2014

Thanks very much, perfect as always!

23rd February 2014

Fast, kind and helpful :)

22nd February 2014

Thanks. I reported an issue and couldn't provide proof via screenshots. Despite this, Dan investigated and resolved the issue. Great service as always - thanks.

21st February 2014

Query read, fixed and replied to within 5 minutes. Excellent service as usual :)

20th February 2014

Very quick to respond and very helpful.

19th February 2014

Excellent. Thank you for getting the control panel back to normal.

17th February 2014

First class as always, still the best hosting and tech support I've had in the last 10 years or so!

16th February 2014

The responses where to the point and useful. Thank you for your help.

16th February 2014

Very swift, precise, and clear. Thanks.

13th February 2014

Thank you so much. Just started using the service to deploy our customers' services and feeling confident about it owing to various factors, including your responsive and helpful customer service.

13th February 2014

Response time was really good.

13th February 2014

Dora was very patient and replied to all my questions very professionally via online chat. Thank you!

13th February 2014

I received complete help for all questions and services.

13th February 2014

Very supportive and helpful! Thank you for your help at Layershift.

12th February 2014

Thanks, fast and great as usual.

12th February 2014

Ioan really helped me out with a Wordpress theme installation problem today. Great service. Thank you Ioan!

11th February 2014

Thank you, once again, for your support and assistance from your billing department.

10th February 2014

Thank you for your help. We are currently working on a new website which will run on Joomla 2.5 :)

10th February 2014

The responses have answered my queries. Thank you for your assistance, it was most helpful.

9th February 2014

Thank you for you timely help. The info provided has resolved the issue.

6th February 2014

Fantastic support as always, Zoltan is brilliant!

6th February 2014

Very very good!

6th February 2014

Very fast response, answered all my queries quickly and clearly.

4th February 2014

Great support.

4th February 2014

Thank you very much!

4th February 2014

Many thanks for your help today Ionut, much appreciated as always.

3rd February 2014

Quick fix to the problem!

3rd February 2014

Brilliant tech support as always. Zoltan is marvelous.

1st February 2014

Fantastic support as always!

31st January 2014

Fast response and resolution as usual, many thanks.

31st January 2014

Very helpful! Answered all questions fully!

28th January 2014

Excellent, the issue was resolved within ten minutes, again great service. Thank you once again!

28th January 2014

Fast reply. Deployment policy and steps to upgrade clearly explained. As a result, MongoDB 2.4.5 is up and running, no more exceptions.

27th January 2014

Not only you followed up with me in regard to the custom email address setup, but you also found a solution to the problem by using the account email address. Great support :-).

23rd January 2014

Excellent and fast!

23rd January 2014

Perfect support. First response got it sorted for me straight away.

21st January 2014

I appreciated the quick reply as well as dealing with some additional things before sending back the reply, which made life easy for me!

21st January 2014

Having had very good experiences with LayerShift technical support, but now I needed to contact Billing. I don't assume departments have the same culture, but my IRC correspondent in Billing was calm, polite, alert, direct, and, perhaps most important on IRC, responsive. Thank you!

21st January 2014

Thanks you so much!! Above and beyond as always :)

20th January 2014

Response was quick and helpful. Thank you.

20th January 2014

Brilliant as ever!

20th January 2014

Call dealt with quickly and the problem resolved straight away. Many Thanks!

19th January 2014

Response was fast, I'm sure it will resolve the issue.

17th January 2014

Kind. Clear. Honest.

17th January 2014

Brilliant support as always!

15th January 2014

I'm impressed with the sales support offered - detailed explanation to my queries, not single line answers like other hosts.

15th January 2014

Super quick and super helpful.

15th January 2014

Thank you so much!

14th January 2014

Perfect. Ioan is the best!

12th January 2014

Very helpful, thanks.

10th January 2014

A lot of really helpful and extended responses. Very prompt too. Thank you.

7th January 2014

Great, fast Live Support. Cristina was very helpful, and very knowledgeable, even knew the hardware specs. Well done Layershift!

6th January 2014

Concise, fast and to the point.

6th January 2014

Thanks to Victor for sorting out my Plandore install/setup request. It seems to be working now. Good that support is provided even on a Holiday (SUN). Way to go!!

5th January 2014

Amazing, Sorted out of the problem extremely quickly during unsociable hours. Thanks

5th January 2014

Brilliant as ever!! Happy New Year Victor!!

2nd January 2014

Perfect. Incredibly quick and resolved first time!

31st December 2013

Great support, very helpful and generous.

27th December 2013

Your support staff have helped us a lot this week and have all been excellent. Many thanks!

20th December 2013

Brilliant as usual :)

20th December 2013

Very pleasant and provided quick responses to my questions. Thanks to Cristina for the support on livechat!

20th December 2013

Great Support, answered my question in a timely manner.

20th December 2013

Nice response, much appreciated.

19th December 2013

Really fast and good support. I like WizzVPS.

19th December 2013

Not cheap compared to other hosting sites, but worth every penny. Your hosting service runs circles around the others! Thanks!

19th December 2013

Excellent support, as always :)

18th December 2013

Very helpful and nice!

17th December 2013

Your online chat agent was just extremely helpful!

16th December 2013

+++ fast response, thanks!

16th December 2013

Excellent support, as always from everyone at Layershift!

16th December 2013

Superb support as always!

15th December 2013

Thanks, quick and efficient help has been provided.

14th December 2013

First class support as always.

13th December 2013

Quick response, excellent implementation!

12th December 2013

Thanks for the prompt response.

12th December 2013

Damien has been very helpful as always. Thanks!

12th December 2013

Very fast response! Dan was very helpful!!

12th December 2013

Cristina offered fast responses and was very polite via live-chat. I'm considering Layershift as one of my top choices!

12th December 2013

Excellent simple solution provided :)

11th December 2013

I get it now, thanks! Fast response as always.

10th December 2013

Excellent, as always. Thank you.

7th December 2013

Speedy resolution to my issue, very helpful!

6th December 2013

First class support as always :)

4th December 2013

Brilliant & easy to follow Mysql help, thank you so much!

3rd December 2013

An easy to understand explanation in crisp form. Thanks.

3rd December 2013

Extremely fast and effective response to a technical query, as always. Thank you.

2nd December 2013

Great service, very helpful once again!

30th November 2013

Thanks for looking at our Glassfish problem and sorting it out so quickly.

29th November 2013

Quick and extensive help!

28th November 2013

All points fully answered in a fast, accurate response.

27th November 2013

Brilliant as always! Thanks

27th November 2013

Thanks for your quick assistance. All working well now.

26th November 2013

Speed of response is always appreciated and your response was very fast. Thanks

26th November 2013

Thanks - Helpful as ever!

25th November 2013

Thanks for the fantastic support as always. You helped us out of a sticky situation here in record time...

25th November 2013

Very helpful and useful response. Thank you!

24th November 2013

Fast response and fixed my problem :)

24th November 2013

I messed up today and your support saved the day! I thank you Layershift for you excellent and speedy response to my plight. The best thing that I ever did was to transfer my hostings under your care. :-) Nigel

23rd November 2013

Fast and effective support. Really appreciate it.

22nd November 2013

Very helpful and great service - thanks!

21st November 2013

Thanks so much, you are always so patient :)

20th November 2013

Victor has been of great assistance in coming up with ideas on the recent issues we've had with chiligo. I've valued his input on the options available and can feel his contribution to the solution. Good work!

19th November 2013

Dan has been working tirelessly on this issue for me over the last couple of days. Both he and Victor have made some very helpful suggestions that should enable us to get to the bottom of this.

19th November 2013

Zoltan was great as always. Thanks.

19th November 2013

Cristina was very helpful on livechat!

19th November 2013

Super quick and very helpful support as always. I'm continually impressed with Layershift. Thanks!

18th November 2013

Dan gave a quick solution in a complex problem, thank you.

18th November 2013

First class service as always. Ioan Nistor is brilliant!

15th November 2013

Quick feedback: Excellent!

14th November 2013

Found the solution to my problem. Thanks :)

13th November 2013

I received some excellent support from Victor Inceu who helped me get my website live. Very impressed - well done.

12th November 2013

Again and again Layershift go above and beyond!

12th November 2013

Awesome support as always!

11th November 2013

LayerShift UK is one of the best web hosting providers. Whenever I had a problem or a task I didn't know how to solve, they were there to help. I can suggest to everybody! (Imre Toth)

9th November 2013

Thank you for such a swift and detailed reply. Much appreciated.

7th November 2013

Very fast solution which helped my customers... thanks! Time for me to get those customer using stronger passwords (Brian, Northwind Engineering).

7th November 2013

As usual, Victor has both explained what needs to be done, and given all the required information and examples of how to do it. I particularly appreciate that he accomplishes in a single email what I frequently find takes three emails with other non-Layershift service providers.

6th November 2013

Thanks for your help - much appreciated!

5th November 2013

Fixed the issue very quickly... We are going live with Referee PRO product, the fast reply was really appreciated. Zillion of thanks!

5th November 2013

Stunning. Way above and beyond the call of duty. Daniel and Ionut deserve a large Christmas bonus!

1st November 2013

Ionut's reply was very helpful for me. I couldn't connect to the database, but he solved my problems very quickly, thank you! (Sudhir Patil)

31st October 2013

Dan went out of his way to help us understand the nature of the problem that had occurred, and how it was an edge case. Great support again from Layershift. Cheers.

30th October 2013

Perfect response and the attached PNG image was most helpful. Thank you!

30th October 2013

Very prompt response and the explanation was very helpful.

30th October 2013

Answer was provided very quickly.

30th October 2013

Great work as always for Ionut and all support!!

22nd October 2013

Superb support. Sorted instantly. Thank you so much!

21st October 2013

Awesome reply!

19th October 2013

Quick and helpful as usual, thanx a million

19th October 2013

Awesome and quick reply. Very helpful.

19th October 2013

Thank you, great as always.

18th October 2013

Thank you for pro-actively reviewing my account and its usage and for providing helpful information concerning the pricing structure.

18th October 2013

Thank you. It shows that you care about your customers.

18th October 2013

Completely answered all angles of the problem with detailed technical explanation of what and why was happening. Very happy with your support :-)

18th October 2013

Ultra fast response and fix.

17th October 2013

Fast and helpful, as usual. Thanks!

16th October 2013

Prompt and complete.

15th October 2013

Very helpful and quick. Thanks!

14th October 2013

Exactly what I needed for working through changes to the mysql config. A good concise, informative answer.

14th October 2013

Thanks for the quick replies to our queries.

14th October 2013

Really, really quick response and solution!

10th October 2013

Excellent. Fast and effective responses.

9th October 2013

Excellent chatting with Dora today, she was able to answer all my questions and give me the information to make an informed decision about moving my hosting provider. Thanks for all your help.

7th October 2013

Wonderful help and advice too. Amazing support.

6th October 2013

Your team is always friendly, fast, efficient and very helpful.

5th October 2013

Once again, the team responded quickly and was able to help on all issues. Your support team is the best we have ever encountered!

2nd October 2013

Your customer service and technical support is at the highest possible level. I can't imagine it to be better. You all are doing an amazing job!

2nd October 2013

Very comprehensive response - thanks

1st October 2013

Helpfull, I can suggest for everybody!

30th September 2013

As usual from Layershift staff, quick response and additional effort which is always nice. Thanks

29th September 2013

Thanks for fast and good service!

29th September 2013

Thanks for your help with de-spamming the VPS!

27th September 2013

Very helpful! Thorough answers and suggestions - seems to know the platform well.

27th September 2013

Great response time and clarity

27th September 2013

Once again, super fast response, accurate and easy to follow information. Excellent Service!

27th September 2013

Fabulous speedy response to my query. Most helpful.

25th September 2013

Excellent, sorted out the issue and even corrected another domain that I forgot to add.

25th September 2013

Fast response, excellent advise... very professional thank you.

25th September 2013

Very quick response!

24th September 2013

Fast and effective support as usual, thank you.

24th September 2013

Excellent as always :)

21st September 2013

It was not even a Layershit issue however your customer support person nailed it down and pointed me to the right direction. Fast and accurate reply :-)

20th September 2013

Quick, helpful, accurate.

20th September 2013

Thanks a lot for the quick and elaborate answer. I will save your reply if it should happen again.

19th September 2013

Wonderful help, thanks.

18th September 2013

Thanks for the help and sorting so quickly.

18th September 2013

Many thanks for sorting out server issues so quickly, and fixing things that I didn't even know needed fixing...!

18th September 2013

Fantastic - as always.

16th September 2013

Very helpful and detailed responses.

13th September 2013

Very professional, fast resolution!

13th September 2013

Spot on, very clear and helpful.

6th September 2013

Fantastic service received today! I am a complete tech novice being a marketer not a developer and I was helped through every stage of the process by your fantastic support team. So much patience too - highly recommended!

5th September 2013

Quick and helpful, as ever!

4th September 2013

Very fast resolution to the problem, thanks.

4th September 2013

Excellent, quick and efficient as always.

3rd September 2013

Thank you very much for your help and very quick reply. I really appreciate it.

3rd September 2013

Excellent help, as always. Outside of any other hosts 'remit'. Quick and helpful. Thanks.

2nd September 2013

Easy to deal with, very helpful and quick response - thank you!

30th August 2013

Every time, Layershift impress. I'm in danger of taking this sort of service for granted, I have to keep reminding myself what it was like before!

28th August 2013

The level of communication is superb from all at Layershift. I am very pleased with the service so far, it's great to deal with real people and not corporate junkies who only care about their bottom line.

23rd August 2013

Superb technical help as usual... 1st class.

20th August 2013

Excellent, friendly, helpful and efficient. What else could I ask?

20th August 2013

Very professional service as always. A team that is really, really helpful - can't recommend you guys enough! Thank you again for your continuing support. Your service makes such a difference.

17th August 2013

As always the support was excellent. Many thanks!

16th August 2013

All of your help was accurate, fast and pro active. Highly appreciated.

15th August 2013

Very fast response time and to the point!

14th August 2013

I very rarely need tech support from Layershift but when I do it has always been excellent. Rod Collins

12th August 2013

Dan was extremely helpful, full credit to your staff, always prompt with replies.

12th August 2013

Both Dan and Ioan are on my Christmas card list :)

11th August 2013

Exactly what I needed. Thanks.

9th August 2013

Excellent turn around on solving my problem!

8th August 2013

Dora answered my questions very promptly and fully - very helpful, thank you.

7th August 2013

Process completed very promptly. Thanks

7th August 2013

A quick and satisfactory resolution to the error. Thank you.

6th August 2013

Superb as always, the best of the best. I'd never consider going elsewhere for my hosting now...

5th August 2013

Great Customer Care - This time from Daniel but whoever is allocated to assist you from Layershift offers the highest level of assistance.

5th August 2013

Extremely quick resolution, thank you.

2nd August 2013

Great response time as always!

2nd August 2013

Superb as always. Moving my hosting to Layershift a few years ago is the best move I ever made!

2nd August 2013

Excellent. Clear replies. Thank you!

1st August 2013

Really very helpful, and very knowledgeable. Thanks.

1st August 2013

Excellent as always!

26th June 2013

Very quick response, thank you.

26th June 2013

Ionut, Daniel and Ioan all were excellent at communicating very effectively and went above and beyond what we expected. We've got a migrated site up and running in no time, which might have been a real hassle and your guys were the difference between us spending hours getting nowhere, and the great position we're now in! Many thanks.

26th June 2013

Helpful and informative. Solved the problem quickly and let me know what was going on before it was sorted out.

25th June 2013

Awesome support as always

25th June 2013

The support we get from everyone is exceptional, you should give lessons in customer support to some of the other companies we have to deal with.

24th June 2013

Working with Dora on our VPS upgrade was a pleasure.

20th June 2013

Excellent help. Thanks very much.

20th June 2013

Rapid and detailed response - thank you!

19th June 2013

Very prompt reply thanks. All the info I required. thanks :-)

18th June 2013

The level of customer service I received is mind blowing. I have absolutely no idea and they were incredibly patient and lead me through changing my servers step-by-step. I couldn't be more impressed. What a great way to start our relationship together :-) Thanks.

11th June 2013

I've always been happy with my hosting account on Layershift and any issues are dealt with immediately and with efficiency and courtesy. All of your staff, are knowledgeable, polite and professional.

6th June 2013

Thank you very much for all your help. It really means alot to us to have system admins we can count on when needed.

5th June 2013

Fast and reliable as always!

4th June 2013

Super quick and helpful response!

31st May 2013

The speed at which you answer the queries is very commendable.

30th May 2013

Thank you so much - as always so very helpful and knowledeable.

30th May 2013

Installations carried out quickly and easily. Great service, thanks!

29th May 2013

Always great responses to all of my support questions.

28th May 2013

A prompt response that understood the question behind the question, and gave a quick step-by-step on how to resolve my issue. Thanks!

28th May 2013

Very fast feedback with exactly the help/reply I needed.

27th May 2013

Absolutely excellent service thank you so much.

10th May 2013

Thorough and detailed response, thank you.

9th May 2013

Straight to the point. Personal touch. Nice.

7th May 2013

Quick and helpful. As ever. Thanks.

7th May 2013

Brilliant and very helpful. Guided me through the problem and I'm a complete novice. Thank you!

5th May 2013

Very helpful and prompt. Thanks very much!

4th May 2013

Super speedy response - thanks!

3rd May 2013

Very impressed by the responses! Yet again, clear and helpful.

24th April 2013

Excellent as ever, thank you!

16th April 2013

Outstanding service, over and above the expected.

12th April 2013

Thanks. Good resolution and as always very helpful and prompt.

12th April 2013

So good to get helpful clear explanation to solving technical issues.

12th April 2013

Thank you for a prompt response.

9th April 2013

As per usual, Layershift support is amazing. Very prompt and concise. Thank you!

4th April 2013

Wow! Super quick and solved the error immediately.

4th April 2013

Really fast response and fix. Excellent.

26th March 2013

Many thanks for the prompt reply as always.

25th March 2013

Spot on advice, prompt reply.

20th March 2013

Excellent service from the Layershift staff as usual.

20th March 2013

As always fast and high-value answer!

19th March 2013

Great response and it was nice to speak to someone who didn't use business speak! Appreciate the personal service :)

15th March 2013

Awesome support, as always.

15th March 2013

Was dealing with 1&1 yesterday and it put things into perspective. They are rubbish. You guys rock!

15th March 2013

Problems are few and far between, however when they do occur there's always a prompt fix from Layershift support.

13th March 2013

It's got to be hard to find any other company that could possibly offer so very much support. The only thing missing is a cape!

11th March 2013

Always super speedy and concise with feedback. Very happy, as always!

7th March 2013

Very quick. Sorted the problem no matter how late it was, great job as usual!

4th March 2013

Exceptional as always!

2nd March 2013

Great service as usual - prompt, useful and informative.

25th February 2013

Almost too efficient for words... almost!

21st February 2013

A brilliant reply that saved me a lot of work. Give this man a pay rise!

13th February 2013

As usual, very fast, accurate and informative feedback that quickly helped me solve my problem.

13th February 2013

Smart, very good and kind.

11th February 2013

Thanks! Love Layershift support for always being there for me.

6th February 2013

Super quick response and remedy!

5th February 2013

Very prompt and thank you for the information.

4th February 2013

Thanks for your help, you guys are great!

29th January 2013

Gone above and beyond helpfulness thank you! I know nothing about IT and you have held my hand through a very difficult period.

28th January 2013

Prompt installation of available Perl modules and further advice given.

25th January 2013

Thanks for the speedy and helpful support.

22nd January 2013

Extremely fast reply for this time of night.

16th January 2013

Quick response and comprehensive reply. Very helpful.

8th January 2013

Great service with a quick response. Thanks for doing those tricky jobs for me.

5th January 2013

Great service prompt accurate and resolved the issue immediately. Thanks!

3rd January 2013

Good to know when help is needed its there, even on the Sunday after Christmas!

30th December 2012

Very helpful and fast, thank you.

20th December 2012

Super fast reply and action taken. Thanks!

15th December 2012

Speedy response and worked perfectly.

10th December 2012

A million thanks, you saved me! And promptly.

25th November 2012

Problem sorted within 15mins. I'm very impressed with your entire support set-up.

20th November 2012

Once again excellent service, answered my question in-depth.

18th November 2012

Brilliant as always - thanks so much. All OK and upgraded successfully.

11th November 2012

Superb as always, problem fixed promptly and helpful advice given. :)

5th November 2012

I can't believe the speed of the response. I had no idea that support could be as good as I the support I have experienced at Layershift.

4th November 2012

Really, really fast replies to my queries with helpful solutions.

2nd November 2012

Premium class service as usual - thank you.

29th October 2012

Awesome prompt response on a Saturday morning!

27th October 2012

I only ever receive quality replies, which is why I use Layershift.

26th October 2012

Promp, positive and helpful. Thanks

12th October 2012

Another quick response and very helpful, thanks guys.

11th October 2012

Very quick response and exactly what I asked, thanks :)

6th October 2012

This is absolutely top service. I love it and feel safe with you guess! THANKS!

3rd October 2012

First class helpful support at double quick speed - thank you!

1st October 2012

Very helpful with multiple queries over the last couple of weeks. Excellent response time, explains the problem, and fixes it very quickly.

26th September 2012

Not just met my expectations but exceeded them! Many thanks.

25th September 2012

This email clarified what I was required to do exactly, making it very simple.

25th September 2012

Fantasticly fast reply, on a Sunday. Even with the F1 on!

23rd September 2012

Thanks Dan for a quick reply which solved my problem with a couple of clicks in Plesk :)

21st September 2012

Really clear, helpful, and fast response. Much appreciated!

21st September 2012

Very prompt response, thank you for keeping me updated.

12th September 2012

Incredibly helpful and informative as always. Prompt response, thank you.

12th September 2012

Handled potentially tricky question with very good answer :)

7th September 2012

As per usual, Layershift support are spot-on, very quick to respond and very helpful. Thanks!

4th September 2012

Amazing! Love the proactive protection. Good to know you guys have got our back!

31st August 2012

I love the fast response - thanks!

17th August 2012

Super quick and solid support. Very much appreciated!

14th August 2012

Very efficient and helpful service. Thank you!

13th August 2012

Already so much happier with Layershift support than any other company I've worked with.

12th August 2012

Thank you for helping on a Saturday evening!

5th August 2012

Thank you - all staff have been very helpful throughout purchase and setup of our new VPS.

4th August 2012

Very helpful and amended my sites domain records for me. Thank you!

21st July 2012

Helpful, quick response - and exactly what we wanted to hear. Thanks!

17th July 2012

Excellent - the help I needed was provided in a concise manner and without lengthy delays.

12th July 2012

Thanks very helpful and setting this up correctly.

12th July 2012

Perfect as always - you guys maintain the excellent standard I'm used to.

11th July 2012

As ever, fixed issue almost immediately and answered my queries. Thanks!

6th July 2012

Absolutely superb - first class.

3rd July 2012

Answered all of my questions and more, very friendly and clear on her advice. As always, great service from Layershift!

29th June 2012

As usual, support is prompt, efficient and resolves my problems

28th June 2012

Fast, efficient, effective - 10/10 as usual - thanks.

27th June 2012

Quick response, very helpful and fixed the problem straight away.

24th June 2012

The reply was very useful and so is every reply I ever get from support. Thanks!

22nd June 2012

Superb, rapid response and problem sorted immediately. Also, helpful advice given. As always, superb technical support!

18th June 2012

Excellently helpful as always

13th June 2012

Brilliant and informative response as usual. 10/10, would read again.

12th June 2012

Top notch support, as usual. Very prompt, work completed without any problems.

11th June 2012

Excellent response, clear and precise and went and fixed the issue without being asked, brilliant.

8th June 2012

As always service was swift and concise, excellent.

31st May 2012

Very quick and efficient, great service as always!

30th May 2012

I am always pleasantly surprised by the speed and level of service of your guys. Wish all customer service could be like this.

26th May 2012

Quick & helpful as always.

25th May 2012

Helpful as always, thanks.

23rd May 2012

Outstanding, answered my question without even asking!

19th May 2012

As always your customer service is impeccable.

18th May 2012

Excellent pre-sales support so far. Have been very valuable and once I switch I will definitely come to Layershift!

18th May 2012

Excellent & informative replies to multiple queries.

17th May 2012

Really quick response, again! You guys are great.

17th May 2012

Once again, you provided first class support! Thank you very much.

17th May 2012

I've got to say I think you are all stars and very helpful. Not sure what I would do without you guys!

17th May 2012

Very prompt and helpful. Thanks!

17th May 2012

You guys are the best. Thanks for being there!

16th May 2012

Excellent - solved the problem quickly and efficiently.

15th May 2012

Always ahead of the game.

15th May 2012