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We moved from Fasthosts as we needed good Customer Service and they weren't delivering. As a web design company we don't want to worry about any hosting problems. We need a managed server from a UK provider with a high level of expertise including fast, reliable support from people who know what they are talking about - Layershift provide the complete solution. Over a year hosting with them without any downtime at all.
We've used Layershift for a few years now and they have proven to be a very fast and reliable hosting company.
We switched from an expensive dedicated server from another company to the Layershift Cloud VPS and it's fitted our needs perfectly with great reliability and excellent customer support.
I love the fact that you can directly email the support team for a quick response rather than having to set up tickets.
Since discovering Layershift through hosting forum recommendations I've been massively impressed with their always prompt, professional & pro-active customer support. I've hosted with Layershift since 2007. Prior to this date I'd used various hosts and ended up migrating my client sites each time at considerable time and expense mainly due to platform instability & poor customer support. During the honeymoon period with previous hosts things were typically fine and then...Alistair C Spark
Layershift allow us to concentrate on our core business and act (almost) like a 24×7 in-house IT department, but at a fraction of the cost – and we don’t have to make them coffee!
All our queries, however ‘dumb’, are answered promptly and in language that even ordinary people could understand by the friendly cloud hosting sales team.
Whenever there are technical issues beyond us, Layershift expert engineers are quick to respond to our support...
The service Layershift offer is outstanding. I always receive quick and courteous replies and the solutions provided actually work. They can count on me as a guaranteed long-term customer. I've already started moving all the websites I host somewhere else to Layershift - I couldn't find any other hosting provider that could do things better.
They have taken server management to a higher level, I am very impressed!
Apart from the usual teething problems, it's all gone really well and we would like to say a big thank you to you and the tech support guys who are brilliant.
The servers seem to be much faster and it's very re-assuring to know you're on hand to help.
I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.
Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.
I'm so happy that I've decided to move to Layershift! I've been with 1and1 for 10 years but their service doesn't even come to compare with the amazing support you guys offer. I was impressed with how smoothly the migration went and how painless the whole process was. You guys are setting a great example for all the other hosting providers out there!Greg Gomes
Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.
Your support and service is the tops!
Victor and the rest of the team always provide the best service whenever I put in a support request. Fast, efficient, and done properly.
Layershift offer by far the best support of any hosts I have used, which is why I always recommend them to clients. Thanks guys.