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Layershift's service is second to none in my opinion, and I'm sure their other customers must feel the same way. Their prices are very good but it's the suberb service level rather than pricing that's kept us with Layershift for such a long time.
Service quality was a big part of our purchasing decision when looking for a new host, and I actually wasted a lot of time on forums and review sites trying to find problems with these guys - obviously there were...
Layershift allow us to concentrate on our core business and act (almost) like a 24×7 in-house IT department, but at a fraction of the cost – and we don’t have to make them coffee!
All our queries, however ‘dumb’, are answered promptly and in language that even ordinary people could understand by the friendly cloud hosting sales team.
Whenever there are technical issues beyond us, Layershift expert engineers are quick to respond to our support...
Layershift Jelastic PaaS is the only service that would allow a novice like me the flexibility I need. I'm no web programmer but I easily managed to set everything up with no problem.
I was able to install the required PHP modules (in fact their tech support even did that for me!), I had control of core functions without having to go through command line setups of Apache servers. Tech support has been excellent and I found the online tutorials more than excellent...
Since discovering Layershift through hosting forum recommendations I've been massively impressed with their always prompt, professional & pro-active customer support. I've hosted with Layershift since 2007. Prior to this date I'd used various hosts and ended up migrating my client sites each time at considerable time and expense mainly due to platform instability & poor customer support. During the honeymoon period with previous hosts things were typically fine and then...Alistair C Spark
The service Layershift offer is outstanding. I always receive quick and courteous replies and the solutions provided actually work. They can count on me as a guaranteed long-term customer. I've already started moving all the websites I host somewhere else to Layershift - I couldn't find any other hosting provider that could do things better.
They have taken server management to a higher level, I am very impressed!
I have used Layershift for our business hosting since 2008. I find their service reliable, their prices competitive and their support excellent.
I use a number of hosting services for various projects but have found none compare to the quality I receive from Layershift which is the reason I continue to use them day after day for my core business operations.
Layershift is our most trusted supplier for one reason - reliability and going the extra mile. They are always there and respond in a considered and pro active way to every request whether its at 3am or 3pm, Sunday or Tuesday. I wouldn't hesitate to recommend them to anyone.Rob Smith
Apart from the usual teething problems, it's all gone really well and we would like to say a big thank you to you and the tech support guys who are brilliant.
The servers seem to be much faster and it's very re-assuring to know you're on hand to help.
I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.
Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.
I chose Layershift because I offer 24x7 service and need total support 24x7, in the knowledge that I am only as good as the support that I receive. I just wanted to thank you for the support that I have received to date, and I want to acknowledge the professional support and assistance that I have received recently.
A brilliant experience and confirmation of why I have chosen your good selves to host my services.