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We have had several bad experiences with hosting companies over the years and have found time after time that the customer service was absolutely dreadful - not the case with Layershift!
Their team are super friendly and reply in record time to our questions or queries. All the support staff have displayed incredible attitudes, efficiency and dedication to providing excellent customer service.
Layershift repeatedly go above and beyond the duties...
We've used Layershift for a few years now and they have proven to be a very fast and reliable hosting company.
We switched from an expensive dedicated server from another company to the Layershift Cloud VPS and it's fitted our needs perfectly with great reliability and excellent customer support.
I love the fact that you can directly email the support team for a quick response rather than having to set up tickets.
I've been running my web design business now for over 10 years, and it's only this year I've moved away from Fasthosts. The difference is incredible.
When I came to set up an SSL cert for one of my sites - something I've always found painful and fiddly in the past - Cristina made everything so easy.
I was guided to the most appropriate solution for my needs, with all costs clearly explained and approved before orders were raised, and then everything was...
In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.
When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.
We moved from Fasthosts as we needed good Customer Service and they weren't delivering. As a web design company we don't want to worry about any hosting problems. We need a managed server from a UK provider with a high level of expertise including fast, reliable support from people who know what they are talking about - Layershift provide the complete solution. Over a year hosting with them without any downtime at all.
Ever since I started working with Layershift, the support provided has been second-to-none! The other hosting providers I've worked with have been a nightmare! There's no way I would ever want to move away from Layershift, your excellent service is all one could wish for.Rees Kenyon
I'm so happy that I've decided to move to Layershift! I've been with 1and1 for 10 years but their service doesn't even come to compare with the amazing support you guys offer. I was impressed with how smoothly the migration went and how painless the whole process was. You guys are setting a great example for all the other hosting providers out there!Greg Gomes
I've used many different hosting companies, but none compare to Layershift. Great product, great price and as a managed service it takes all the hassle out of hosting.
The technical support guys have been amazing, I've never experienced service like this and I rely on these guys to make my business run smoothly. First class all round, and I look forward to many years of doing business with them.
Apart from the usual teething problems, it's all gone really well and we would like to say a big thank you to you and the tech support guys who are brilliant.
The servers seem to be much faster and it's very re-assuring to know you're on hand to help.
You know when you are dealing with a well run company, and these people are as good as it gets. Well priced, helpful, highly skilled and really available 24/7/365.
We chose their fully managed service which turned out to be a wise decision. We have made extensive use of their tech support team who have helped us on many occasions where others had drawn a blank.