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In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.
When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.
Following a recommendation, we starting using Layershift's Cloud VPS hosting 4 years ago and have always found the service excellent. The platform is very reliable and has never let us down. This is crucial for our e-commerce website which has a high level of traffic and transactions. The level of support is exceptional. The team have very good technical knowledge and the speed of response is faster than we experience from other technology providers. I would not...Glen Smith
Layershift's service is second to none in my opinion, and I'm sure their other customers must feel the same way. Their prices are very good but it's the suberb service level rather than pricing that's kept us with Layershift for such a long time.
Service quality was a big part of our purchasing decision when looking for a new host, and I actually wasted a lot of time on forums and review sites trying to find problems with these guys - obviously there were...
I would just like to express my gratitude and say a big thank you for all your efforts on the transfer of our domains from UKFast. The transfer was very smooth and all issues were resolved during the process. The users have reported no errors and no loss of service so it is a success.Bruce Tomalin
We have had several bad experiences with hosting companies over the years and have found time after time that the customer service was absolutely dreadful - not the case with Layershift!
Their team are super friendly and reply in record time to our questions or queries. All the support staff have displayed incredible attitudes, efficiency and dedication to providing excellent customer service.
Layershift repeatedly go above and beyond the duties...
You know when you are dealing with a well run company, and these people are as good as it gets. Well priced, helpful, highly skilled and really available 24/7/365.
We chose their fully managed service which turned out to be a wise decision. We have made extensive use of their tech support team who have helped us on many occasions where others had drawn a blank.
We inherited our relationship with Layershift after buying out another company and have been amazed at the level of service we have received. The support provided during what was a very hectic period for us was nothing short of exceptional. Our queries have always been picked up promptly and dealt with diligently. Working with Layershift has been breath of fresh air compared to the many other providers we have worked with previously.Tim Jarrett
Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.
Your support and service is the tops!
I chose Layershift because I offer 24x7 service and need total support 24x7, in the knowledge that I am only as good as the support that I receive. I just wanted to thank you for the support that I have received to date, and I want to acknowledge the professional support and assistance that I have received recently.
A brilliant experience and confirmation of why I have chosen your good selves to host my services.
Victor and the rest of the team always provide the best service whenever I put in a support request. Fast, efficient, and done properly.
Layershift offer by far the best support of any hosts I have used, which is why I always recommend them to clients. Thanks guys.