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Customer Testimonials

Winner: Best in Western Europe - Nicereply Customer Happiness Awards

I would just like to express my gratitude and say a big thank you for all your efforts on the transfer of our domains from UKFast. The transfer was very smooth and all issues were resolved during the process. The users have reported no errors and no loss of service so it is a success.

Bruce Tomalin
Web Developer - Excel Publishing Ltd

Layershift Jelastic PaaS is the only service that would allow a novice like me the flexibility I need. I'm no web programmer but I easily managed to set everything up with no problem.

I was able to install the required PHP modules (in fact their tech support even did that for me!), I had control of core functions without having to go through command line setups of Apache servers. Tech support has been excellent and I found the online tutorials more than excellent...

Martin Fleet
Systems Engineer - Subsea Controls

We've used Layershift for a few years now and they have proven to be a very fast and reliable hosting company.

We switched from an expensive dedicated server from another company to the Layershift Cloud VPS and it's fitted our needs perfectly with great reliability and excellent customer support.

I love the fact that you can directly email the support team for a quick response rather than having to set up tickets.

Andrew Ward
Developer - Arbtech Consulting Ltd

Layershift allow us to concentrate on our core business and act (almost) like a 24×7 in-house IT department, but at a fraction of the cost – and we don’t have to make them coffee!

All our queries, however ‘dumb’, are answered promptly and in language that even ordinary people could understand by the friendly cloud hosting sales team.

Whenever there are technical issues beyond us, Layershift expert engineers are quick to respond to our support...

Simon Watson
Head of Design - King of Shaves Company Ltd

In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.

When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.

Robert Matthams (Shell Young Entrepreneur of the Year)
Founder & CEO - Shiply

We inherited our relationship with Layershift after buying out another company and have been amazed at the level of service we have received. The support provided during what was a very hectic period for us was nothing short of exceptional. Our queries have always been picked up promptly and dealt with diligently. Working with Layershift has been breath of fresh air compared to the many other providers we have worked with previously.

Tim Jarrett
MD - Jarrett & Lam Consulting

Ever since I started working with Layershift, the support provided has been second-to-none! The other hosting providers I've worked with have been a nightmare! There's no way I would ever want to move away from Layershift, your excellent service is all one could wish for.

Rees Kenyon
Director - Airship Design & New Media

You know when you are dealing with a well run company, and these people are as good as it gets. Well priced, helpful, highly skilled and really available 24/7/365.

We chose their fully managed service which turned out to be a wise decision. We have made extensive use of their tech support team who have helped us on many occasions where others had drawn a blank.

Julian Deghy
Director - Photographer London

Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.

Your support and service is the tops!

Yee Liu Williams
Founder - in-syte

I chose Layershift because I offer 24x7 service and need total support 24x7, in the knowledge that I am only as good as the support that I receive. I just wanted to thank you for the support that I have received to date, and I want to acknowledge the professional support and assistance that I have received recently.

A brilliant experience and confirmation of why I have chosen your good selves to host my services.

Nigel Billam - Webjoy
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