We speak your language

Login instructions will be emailed to the address above Creating account. Please wait...

Customer testimonials

Winner: Best in Western Europe - Nicereply Customer Happiness Awards

In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.

When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.

Robert Matthams (Shell Young Entrepreneur of the Year)
Founder & CEO - Shiply

Since discovering Layershift through hosting forum recommendations I've been massively impressed with their always prompt, professional & pro-active customer support. I've hosted with Layershift since 2007. Prior to this date I'd used various hosts and ended up migrating my client sites each time at considerable time and expense mainly due to platform instability & poor customer support. During the honeymoon period with previous hosts things were typically fine and then...

Alistair C Spark
Director - Hex Collective Ltd

I would just like to express my gratitude and say a big thank you for all your efforts on the transfer of our domains from UKFast. The transfer was very smooth and all issues were resolved during the process. The users have reported no errors and no loss of service so it is a success.

Bruce Tomalin
Web Developer - Excel Publishing Ltd

Layershift allow us to concentrate on our core business and act (almost) like a 24×7 in-house IT department, but at a fraction of the cost – and we don’t have to make them coffee!

All our queries, however ‘dumb’, are answered promptly and in language that even ordinary people could understand by the friendly cloud hosting sales team.

Whenever there are technical issues beyond us, Layershift expert engineers are quick to respond to our support...

Simon Watson
Head of Design - King of Shaves Company Ltd

Layershift's service is second to none in my opinion, and I'm sure their other customers must feel the same way. Their prices are very good but it's the suberb service level rather than pricing that's kept us with Layershift for such a long time.

Service quality was a big part of our purchasing decision when looking for a new host, and I actually wasted a lot of time on forums and review sites trying to find problems with these guys - obviously there were...

Ravi Karia
Director - Universal Textiles UK Ltd

We inherited our relationship with Layershift after buying out another company and have been amazed at the level of service we have received. The support provided during what was a very hectic period for us was nothing short of exceptional. Our queries have always been picked up promptly and dealt with diligently. Working with Layershift has been breath of fresh air compared to the many other providers we have worked with previously.

Tim Jarrett
MD - Jarrett & Lam Consulting

Ever since I started working with Layershift, the support provided has been second-to-none! The other hosting providers I've worked with have been a nightmare! There's no way I would ever want to move away from Layershift, your excellent service is all one could wish for.

Rees Kenyon
Director - Airship Design & New Media

Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.

Your support and service is the tops!

Yee Liu Williams
Founder - in-syte

Ioan Nistor is always a helpful chap! As are the team, everyone I have ever interacted with has always been of top level in professionalism and assistance.

I hold this company in high regard due to the exceptional service I always receive!

Paul Dean
Director - Bluewave Design

I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.

Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.

Andrew Kaplan
Owner - Walden Pond Design
Read more