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Customer testimonials

Winner: Best in Western Europe - Nicereply Customer Happiness Awards

In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.

When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.

Robert Matthams (Shell Young Entrepreneur of the Year)
Founder & CEO - Shiply

We moved from Fasthosts as we needed good Customer Service and they weren't delivering. As a web design company we don't want to worry about any hosting problems. We need a managed server from a UK provider with a high level of expertise including fast, reliable support from people who know what they are talking about - Layershift provide the complete solution. Over a year hosting with them without any downtime at all.

Highly recommended.

Bill Kingston
Managing Director - Den Creative Ltd

We've used Layershift for a few years now and they have proven to be a very fast and reliable hosting company.

We switched from an expensive dedicated server from another company to the Layershift Cloud VPS and it's fitted our needs perfectly with great reliability and excellent customer support.

I love the fact that you can directly email the support team for a quick response rather than having to set up tickets.

Andrew Ward
Developer - Arbtech Consulting Ltd

Layershift Jelastic PaaS is the only service that would allow a novice like me the flexibility I need. I'm no web programmer but I easily managed to set everything up with no problem.

I was able to install the required PHP modules (in fact their tech support even did that for me!), I had control of core functions without having to go through command line setups of Apache servers. Tech support has been excellent and I found the online tutorials more than excellent...

Martin Fleet
Systems Engineer - Subsea Controls

We have had several bad experiences with hosting companies over the years and have found time after time that the customer service was absolutely dreadful - not the case with Layershift!

Their team are super friendly and reply in record time to our questions or queries. All the support staff have displayed incredible attitudes, efficiency and dedication to providing excellent customer service.

Layershift repeatedly go above and beyond the duties...

Amna Halim
Project Manager - Start Up Active

Apart from the usual teething problems, it's all gone really well and we would like to say a big thank you to you and the tech support guys who are brilliant.

The servers seem to be much faster and it's very re-assuring to know you're on hand to help.

Alison Fraser - Your Name Here Ltd

I'm so happy that I've decided to move to Layershift! I've been with 1and1 for 10 years but their service doesn't even come to compare with the amazing support you guys offer. I was impressed with how smoothly the migration went and how painless the whole process was. You guys are setting a great example for all the other hosting providers out there!

Greg Gomes
Director - Euro Million Lottery

I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.

Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.

Andrew Kaplan
Owner - Walden Pond Design

Victor and the rest of the team always provide the best service whenever I put in a support request. Fast, efficient, and done properly.

Layershift offer by far the best support of any hosts I have used, which is why I always recommend them to clients. Thanks guys.

Dave Ashman
Web Developer - iamdash

Layershift is our most trusted supplier for one reason - reliability and going the extra mile. They are always there and respond in a considered and pro active way to every request whether its at 3am or 3pm, Sunday or Tuesday. I wouldn't hesitate to recommend them to anyone.

Rob Smith
Strategy Director - Blueleaf
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