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Customer testimonials

Winner: Best in Western Europe - Nicereply Customer Happiness Awards

In a world where web hosting companies seem to be solely focussed on attracting as many clients as possible and offering pretty basic (at best) customer service, Layershift excel in being able to provide truly personable and fast customer service.

When your business is your web site, like it is for us, knowing there are true experts on hand 24/7 to help when things go wrong is priceless. I have recommended Layershift so many times and will continue to do so.

Robert Matthams (Shell Young Entrepreneur of the Year)
Founder & CEO - Shiply

Layershift was recommended to us a few years ago when we were looking for fast, reliable servers and infrastructure and top rate support, and they have more than lived up to that reputation. Their engineers are knowledgeable, efficient and very helpful, and often go way beyond the call of duty to help us.

It's hugely reassuring to be able to leave our server management in such expert hands, and Layershift's consistently exceptional service means we can rely on...

Gary Baker
Founder & CEO - Swagger & Swoon

Layershift Jelastic PaaS is the only service that would allow a novice like me the flexibility I need. I'm no web programmer but I easily managed to set everything up with no problem.

I was able to install the required PHP modules (in fact their tech support even did that for me!), I had control of core functions without having to go through command line setups of Apache servers. Tech support has been excellent and I found the online tutorials more than excellent...

Martin Fleet
Systems Engineer - Subsea Controls

Since discovering Layershift through hosting forum recommendations I've been massively impressed with their always prompt, professional & pro-active customer support. I've hosted with Layershift since 2007. Prior to this date I'd used various hosts and ended up migrating my client sites each time at considerable time and expense mainly due to platform instability & poor customer support. During the honeymoon period with previous hosts things were typically fine and then...

Alistair C Spark
Director - Hex Collective Ltd

Layershift's service is second to none in my opinion, and I'm sure their other customers must feel the same way. Their prices are very good but it's the suberb service level rather than pricing that's kept us with Layershift for such a long time.

Service quality was a big part of our purchasing decision when looking for a new host, and I actually wasted a lot of time on forums and review sites trying to find problems with these guys - obviously there were...

Ravi Karia
Director - Universal Textiles UK Ltd

We inherited our relationship with Layershift after buying out another company and have been amazed at the level of service we have received. The support provided during what was a very hectic period for us was nothing short of exceptional. Our queries have always been picked up promptly and dealt with diligently. Working with Layershift has been breath of fresh air compared to the many other providers we have worked with previously.

Tim Jarrett
MD - Jarrett & Lam Consulting

You know when you are dealing with a well run company, and these people are as good as it gets. Well priced, helpful, highly skilled and really available 24/7/365.

We chose their fully managed service which turned out to be a wise decision. We have made extensive use of their tech support team who have helped us on many occasions where others had drawn a blank.

Julian Deghy
Director - Photographer London

Victor and the rest of the team always provide the best service whenever I put in a support request. Fast, efficient, and done properly.

Layershift offer by far the best support of any hosts I have used, which is why I always recommend them to clients. Thanks guys.

Dave Ashman
Web Developer - iamdash

Quite brilliant - thank you so much for simplifying a process that looked complex and in fact was very easy. Thank you for pointing me in the right direction - not sure what I would do without your support.

Your support and service is the tops!

Yee Liu Williams
Founder - in-syte

I have been a Layershift customer for over 6 years. During this time they've never let me down and I have come to learn that their fine staff are pretty darn smart. It's refreshing to communicate with a tech support staff that really understands computers.

Computers will always have issues, but in those rare instances their response has been quick and more importantly complete.

Andrew Kaplan
Owner - Walden Pond Design
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